Dear James,Thank you for your review. We hope to have the opportunity to welcome you again in the future.Yours sincerely,OlgaGuest Service Center

Dear Bhavani,Thank you for choosing the Athenaeum InterContinental Athens and for taking the time to write a review. We are pleased to read that you particularly enjoyed the service provided by our staff. With regards to your comment about the room’s condition, may we take the opportunity to inform you that we are currently in the planning stages of our next renovation phase that has begun from our lobby area and will be followed by our rooms in the coming months.We thank you again for your valuable comments and look forward to welcoming you back to our hotel on a future visit to Athens.Yours sincerely,Rea Guest Service Center

Dear Kalpesh,Thank you for your review. We hope to have the opportunity to welcome you again in the future.Yours sincerely,MariaGuest Service Centre

Dear Asaf,Thank you for choosing the Athenaeum InterContinental for your stay in Athens and for writing a review about your experience. We are delighted to learn that you enjoyed your stay and that you found our hotel to be great. May we have the opportunity to inform you that we are currently in the planning stages of our next renovation phase that has begun from our lobby area and will be followed by our rooms in the coming months. Once again, thank you for your review and we look forward to welcoming you back to our hotel in the near future.Yours sincerely,Maria Guest Service Center

Dear Patricia, Thank you for choosing to stay at the Athenaeum InterContinental Athens and we truly appreciate your taking the time to write a review. With regards to your comment about hotel’s location, may we take this opportunity to inform you that the hotel is situated in a business and residential area, close to the city centre and just 150 meters from the nearest tram station. We have also noted your comment about the level of service you received and are sorry to learn of this rare lapse on our part. Please accept our sincere apologies for the disappointment we have caused you. Regarding your comment about the condition of the hotel’s rooms, may we take the opportunity to inform you we are currently in the planning stages of our next renovation phase that has begun from our lobby area and will be followed by our rooms in the coming months .Thank you again for your comments and we trust that on a future visit to Athens you will allow us the opportunity to restore your impression of our hotel. Yours sincerely, Efi Guest Service Center

Dear Joseph, Thank you for staying at the Athenaeum InterContinental Athens and for writing a review about your experience. With regards to your comment about shower controls we would like to inform you that housekeeping staff or Guest Service staff may assist and give you the relevant information about their operation. We thank you again for your comments and we look forward to welcoming you back to our hotel. Yours sincerely, Efi Guest Service Center

Dear Johanna,We appreciate your feedback. We hope to have the opportunity to welcome you back to our hotel in the near future.Yours sincerely,GeorgiaGuest Service Centre

Dear Gennaro,Thank you for choosing the Athenaeum InterContinental Athens and for taking the time to share your positive review. We are delighted to read that you thoroughly enjoyed our hospitality and the service provided by our staff. We look forward to welcoming you back to our hotel in the near future.Yours sincerely,OlgaGuest Service Center

Dear Balwinder,Thank you for your great review. We are truly pleased to hear your positive feedback. We hope to welcome you back to the Athenaeum InterContinental Athens in the near future.Yours sincerely,MariaGuest Service Centre

Dear Wei,Thank you for your review. We hope to have the opportunity to welcome you again in the future.Yours sincerely,MariaGuest Service Centre

Dear Aris,Thank you for your review. We hope to have the opportunity to welcome you again in the future.Yours sincerely,MariaGuest Service Centre

Dear Shanitha,Thank you for staying at the Athenaeum InterContinental Athens and for taking the time to share your review. We are delighted to read that you thoroughly enjoyed our hospitality and the comfort of our rooms. Concerning your comment on our beds and pillows may we take the opportunity to inform you that they are both in line with IHG standards. However, for the additional comfort of our guests’, we provide a pillow menu from which one may select the pillow of one’s choice according to personal needs. We thank you again for your valuable feedback and trust that we will have the opportunity to welcome you again on your future travels to our city.Yours sincerely,GeorgiaGuest Service Center

Dear Elizabeth,Thank you for having chosen the Athenaeum InterContinental and for taking the time to write a feedback.We are delighted to read that you truly enjoyed our accommodations and most importantly our staff’s hospitality. In addition, it pleases us greatly to learn that the convenience of our hotel’s location was suitable for your needs. With regards to your comments about the breakfast price, may we suggest that on a future stay, you select a room rate that includes breakfast as this is more beneficial than booking a rate without breakfast and paying for breakfast separately. Moreover, regarding your comments about our menu prices, may we take this opportunity to inform you that our prices reflect the high quality of product and service provided in the hotel.We thank you again for your valuable comments and we look forward to your next visit to our city.Yours Sincerely,Mariza Guest Service Centre

Dear Augosto,Thank you for choosing the Athenaeum InterContinental for your recent stay in Athens, and for taking the time to write a review.Guest satisfaction is what we strive for, and any comments that help us maintain the high standards for which InterContinental is known are warmly welcomed. Please accept our sincere apologies for the disappointment and inconvenience you experienced on account of our staff who handled your arrival from our hotel, as well as the problems you encountered regarding the Nespresso machine. While we aim to offer the highest level of service and facilities to our guests, it seems that we fell well short of offering you an experience in keeping with your expectations.May we assure you, that your comments will be shared with our team in order to ensure that such incidents will not reoccur. We thank you again for your valuable comments and we hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide.Yours Sincerely,Mariza Guest Service Centre

Dear Mahesh,Thank you for having chosen the Athenaeum InterContinental and for taking the time to write a feedback.Guests’ satisfaction is what we strive for, and we are delighted to read that you have enjoyed our hotel, the location and most importantly that our staff’s hospitality met your expectations.We are very sorry to learn that there was an issue with the A/C. May we assure you that these issues will be addressed with the staff concerned in order to ensure that similar lapses in service do not reoccur. We trust that we will have the opportunity to welcome you again on your future travels to our city.Your sincerely,Mariza Guest Service Centre

Dear Matthew,Thank you for staying at the Athenaeum InterContinental Athens and for taking the time to share your positive feedback.We trust that we will have the opportunity to welcome you again soon.Yours sincerely,Mariza Guest Service Center

Dear Michael,Thank you for staying at the Athenaeum InterContinental Athens and for taking the time to share your positive feedback. Guest satisfaction is what we strive for and it pleases us to read that you enjoyed our hospitality, the cleanliness of our rooms, the extensive buffet breakfast as well as the service provided by our staff. We trust that we will have the opportunity to welcome you again on your future travels to our city.Yours sincerely,OlgaGuest Service Center

Dear B,Thank you for your review. We look forward to welcoming you back to the Athenaeum InterContinental Athens.Yours sincerely,Olga Guest Service Center

Dear Yat Yi,Thank you for staying at the Athenaeum InterContinental Athens and for taking the time to share your positive feedback. We are delighted to read that your stay with us met with your expectations and that you particularly enjoyed our Club InterContinental facilities as well as the high level of service of our Club Floor staff. Please rest assured that your positive comments will be shared with Eleni. We thank you again for your feedback and hope to welcome you back to our hotel on your future travels to our city. Yours sincerely,OlgaGuest Service Center

Dear Joakim,We appreciate your feedback. We hope to have the opportunity to welcome you back to our hotel in the near future.Yours Sincerely,Mariza Guest Service Centre

Dear Dimitrios,Thank you for your review. We look forward to welcoming you back to the Athenaeum InterContinental Athens.Yours sincerely,MariaGuest Service Center

Dear Sandor, We appreciate your feedback. We hope to have the opportunity to welcome you back to our hotel in the near future.Yours sincerely,GeorgiaGuest Service Centre

Dear John,Thank you very much for writing a great review. We appreciate your wonderful comments about our staff. We endeavour to go above and beyond to ensure our guests have a memorable experience. We hope to welcome you back to the Athenaeum InterContinental Athens in the near future.Yours sincerely,GeorgiaGuest Service Centre

Dear Koji,Thank you for choosing the Athenaeum InterContinental Athens and for taking the time to write a review. We are pleased to read that you enjoyed the service provided by the majority of our staff. We are, however, sorry to learn of the lapse in service provided by our staff at the cafezoe and would like to express our sincere apologies for the discomfort caused to you. May we assure you that such incidents are indeed rare and we thank you for bringing it to our attention. We thank you again for your valuable feedback and look forward to welcoming you back to our hotel in the near future.Yours sincerely,EfiGuest Service Center

Dear Dan,We appreciate your feedback. We hope to have the opportunity to welcome you back to our hotel in the near future.Yours sincerely,GeorgiaGuest Service Centre

Dear Ahmed,We appreciate your feedback. We hope to have the opportunity to welcome you back to our hotel in the near future.Yours sincerely,GeorgiaGuest Service Centre

Dear Stephen K,Thank you for choosing the Athenaeum InterContinental and for sharing your experience from your recent stay. We appreciate your wonderful comments and we look forward to your next visit in the nearest future.Yours Sincerely,Mariza Guest Service Centre

Dear Yi,Thank you for staying at the Athenaeum InterContinental Athens and for sharing your positive feedback. We are delighted to read that you enjoyed the spaciousness of our rooms, our extensive breakfast buffet as well as the convenience of the hotel’s location. We thank you again and hope to have the opportunity to welcome you back to our hotel on a future visit to Athens. Yours sincerely,Efi Guest Service Center

Dear XHEVAT,Thank you for your review. We look forward to welcoming you back to the Athenaeum InterContinental Athens. Yours sincerely, Olga Guest Service Center

Dear Guest User,Thank you for your review. We look forward to welcoming you back to the Athenaeum InterContinental Athens.Yours sincerely,Efi Guest Service Center

Dear Burhan,We appreciate your feedback. We look forward to welcoming you back to the Athenaeum InterContinental Athens.Yours Sincerely,Mariza Guest Service Centre

Dear Kaito,We appreciate your feedback. We look forward to welcoming you back to the Athenaeum InterContinental Athens in the nearest future.Yours Sincerely,Mariza Guest Service Centre

Dear Richard,Thank you for staying at the Athenaeum InterContinental Athens and for your positive review. Guest satisfaction is what we strive for and we are delighted to read that your stay with us met with your expectations and that you particularly enjoyed the service provided from our staff. We hope to welcome you back to our hotel in the near future.Yours sincerely,OlgaGuest Service Center

Dear Robert,Thank you for your review. We look forward to welcoming you back to the Athenaeum InterContinental Athens.Yours sincerely,Olga Guest Service Center

Dear Julia,Thank you for choosing the Athenaeum InterContinental for your recent trip to Athens and for taking the time to give us a review.We look forward to welcoming you again to a future visit in Athens.Yours Sincerely,Mariza Guest Service Centre

Dear MauricioThank you for selecting the Athenaeum InterContinental whilst in Athens and for your feedback. We are delighted to read that you thoroughly enjoyed the convenience of the hotel’s location, our staff service and the high quality of food served throughout the hotel. We thank you again for your valuable feedback and look forward to welcoming you back in the nearest future. Yours sincerely,EfiGuest Service Centre

Dear Lay Hong Eunice,Thank you for your review. We look forward to welcoming you back to the Athenaeum InterContinental Athens.Yours sincerely,Olga Guest Service Center

Dear Skip,We appreciate your feedback. We hope to have the opportunity to welcome you back to our hotel in the near future.Yours sincerely,ReaService Centre

Dear Skip,We appreciate your feedback. We hope to have the opportunity to welcome you back to our hotel in the near future.Yours sincerely,GeorgiaGuest Service Centre

Dear Levent,Thank you for your review. We look forward to welcoming you back to the Athenaeum InterContinental Athens. Yours sincerely,MariaGuest Service Center

Dear Jim,Thank you for staying at the Athenaeum InterContinental Athens and for writing a review about your experience. Guest satisfaction is what we strive for and it pleases us to learn that you enjoyed our facilities and the breathtaking view of the Acropolis from our Club InterContinental lounge. We thank you again for your valuable feedback and look forward to welcoming you back on your next visit to Athens.Yours sincerely,MariaGuest Service Centre

Dear Alfredo J,We appreciate your feedback. We look forward to welcoming you back to the Athenaeum InterContinental Athens.Yours sincerely,MariaGuest Service Center

Dear Petra,Thank you for choosing the Athenaeum InterContinental Athens and for your great review. We are truly pleased to hear your positive feedback and that you particularly enjoyed your dinner at our restaurant. We hope to welcome you back to our hotel in the near future.Yours sincerely,Maria Guest Service Center

Dear Bosuk,We appreciate your feedback. We hope to have the opportunity to welcome you back to our hotel in the near future.Yours sincerely,GeorgiaGuest Service Centre

Perfectly fine - loved that our room had a (angled) view of the Acropolis. Tub is very high to climb over and you should offer slip proof tub mats. Also pool was freezing - can you heat it up about 5 degrees F. Thank you - otherwise great stay. Dear Janine, We truly thank you for staying at the Athenaeum InterContinental Athens and for taking the time to share your comments. It was a pleasure to read that you enjoyed the view of the Acropolis from your room.In regards to your feedback about our bathroom and our pool, may we assure you that all your comments have been duly noted. At this point may we add that slip proof tub mats are available for our guests upon request through our HSKP department. We thank you again for your review and hope to have the opportunity to welcome you back on a future visit to our city. Yours sincerely Eleni Guest Service Center

Dear Fariba,Thank you for your great review. We are truly pleased to hear your positive feedback. We hope to welcome you back to the Athenaeum InterContinental Athens in the near future.Yours sincerelyEleniGuest Service Center

Dear Chimine, Thank you for choosing the Athenaeum InterContinental for your recent stay in Athens and for taking the time to complete a review. Guest satisfaction is our primary concern and we regret that on this occasion, we were unable to fulfil this commitment. Please accept our sincere apologies for any disappointment that was caused to you.We thank you again for your review and we hope to have the opportunity to welcome you back on a future visit to Athens, in order to restore your impression of our hotel.Yours Sincerely,Mariza Guest Service Centre

Dear Cesar,It is our pleasure to hear your valuable feedback. We look forward to welcoming you back to the Athenaeum InterContinental Athens.Yours sincerely,GeorgiaGuest Service Centre

Dear Victoria,Thank you for staying at the Athenaeum InterContinental and for taking the time to share your feedback. We noticed your comment about the condition of the hotel and we would like to take this opportunity to advise that we are currently in the planning stages of our next renovation phase that will begin from our lobby within the coming months, followed by our rooms.We thank you again for your feedback and look forward to welcoming you back to the Athenaeum InterContinental Athens. Yours sincerely, GeorgiaGuest Service Center

Dear Victoria,Thank you for staying at the Athenaeum InterContinental and for taking the time to share your feedback. We noticed your comment about the condition of the hotel and we would like to take this opportunity to advise that we are currently in the planning stages of our next renovation phase that will begin from our lobby within the coming months, followed by our rooms.We thank you again for your feedback and look forward to welcoming you back to the Athenaeum InterContinental Athens. Yours sincerely, GeorgiaGuest Service Center