4/10 - Kém
Vedafe
Đi cùng gia đình
09/04/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We booked this hotel on our way home since it was a little closer to the airport. We arranged a ride through the hotel to pick us up from the airport and it went well. We checked in and the lady at the front desk was very nice and helpful. And then, the discomfort starts when we tried to get settled in in the room. We tried to figure out if there was a heater since it got cold. The plugs did not work and the internet was slow. It got worst when the booked ride didn’t show up in the morning to take us to the airport. So we scrambled to get help since no one is working in the front desk. We called the number left for emergency contact and no answer. We even went out the property and get the taxi number in the waiting area so we can get a ride. Then, finally a guy connected to the hotel returned our call and we told him that the taxi didn’t show up on the agreed pick up time. So he did contact the taxi and told us to wait inside the hotel. That was a relief when the taxi showed up knowing that there was no way we can find a ride in that area. Overall it was a bad experience.
Vedafe
Lưu trú 1 đêm vào Tháng 4, 2025