Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 1215/2613 nhận xét" "
10 - Xuất sắc
1.215
Đánh giá 8 - Tốt. 512/2613 nhận xét" "
8 - Tốt
512
Đánh giá 6 - Được. 340/2613 nhận xét" "
6 - Được
340
Đánh giá 4 - Kém. 265/2613 nhận xét" "
4 - Kém
265
Đánh giá 2 - Tồi. 281/2613 nhận xét" "
2 - Tồi
281
8,0/10
Sạch sẽ
7,8/10
Nhân viên & dịch vụ
8,0/10
Tiện nghi, dịch vụ
8,0/10
Điều kiện & cơ sở vật chất nơi lưu trú
7,8/10
Thân thiện với môi trường
Nhận xét
8/10 - Tốt
Delshonna
Đi cùng gia đình
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was very nice with many options also the room was very nice and views were breathe taking from the room on the 37th floor.
Delshonna
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 26/05/2024
Dear Delshonna, We are delighted you had a refreshing and fulfilling vacation at Atlanta Marriott Marquis. It is always wonderful to see from our guests how the incredible views helped elevate their visit and that you could relax in our well-appointed accommodations. Thank you for the fantastic review, and we look forward to hosting you again soon. Sincerely,Nayeem HaqueFront Office Manager
4/10 - Kém
ShereeseCordelia
Khách đi công tác
25/05/2024
The property is outdated and location not great. The water pressure in the room was bad, along with the WiFi. TV kept cutting out every 3 minutes or so. I will say the staff were very polite and attentive.
ShereeseCordelia
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 26/05/2024
Dear Guest, Thank you for choosing to stay with us and sharing your review. Our operations team, including Engineering & Housekeeping, has been diligent in listening to feedback from our guests and associates to ensure the upkeep of our hotel; therefore, we sincerely regret not meeting your expectations regarding your room. We love our building but appreciate feedback from our guests on where we could improve their experience. We are also sorry for the issue you encountered with the television, and we can understand the frustration this caused. That said, we are glad to know that our courteous associates made a better impression. We are grateful for your valuable feedback, and we hope you will revisit us for a more gratifying experience.Sincerely,Nayeem HaqueFront Office Manager
10/10 - Xuất sắc
Davon
24/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Peaceful
Davon
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 25/05/2024
Dear Davon, Thank you for choosing to stay with us at the Atlanta Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a peaceful stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nayeem HaqueFront Office Manager
10/10 - Xuất sắc
Ke'Asia
22/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The pricing was reasonable. The views were amazing. The room & the view was great.
Ke'Asia
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 23/05/2024
Dear Ke'Asia, Thank you for choosing to stay with us at Atlanta Marriott Marquis and sharing your review. We are delighted to know that you could relax in our well-appointed accommodations and that the fantastic views enhanced your time with us. We also appreciate you mentioning our excellent value and look forward to welcoming you back soon.Sincerely,Nayeem HaqueFront Office Manager
10/10 - Xuất sắc
Latrice K
Đi cùng bạn đồng hành
22/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love it!
Latrice K
Lưu trú 2 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 23/05/2024
Dear Latrice, Thank you for choosing to stay with us at Atlanta Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a memorable stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nayeem HaqueFront Office Manager
10/10 - Xuất sắc
Joy
22/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Joy
Lưu trú 2 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 23/05/2024
Dear Joy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Atlanta Marriott Marquis.Sincerely,Nayeem HaqueFront Office Manager
2/10 - Tồi
Angel Roman
Khách đi công tác
21/05/2024
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Bad experience overall
Angel Roman
Lưu trú 4 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 22/05/2024
Dear Mr. Roman, Thank you for choosing to stay with us and share your review. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Sincerely,Nayeem HaqueFront Office Manager
8/10 - Tốt
Laura
Đi theo nhóm
20/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is located in downtown.
Laura
Lưu trú 3 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 21/05/2024
Dear Laura, We are happy that your time with us at the Atlanta Marriott Marquis was overall pleasant. We are glad you appreciated our downtown location and hope your time with us was enjoyable. It was a true pleasure having you as our guest, and we look forward to seeing you again whenever you are in the city.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Corina M
Đi cùng gia đình và trẻ nhỏ
20/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My family and I had a great experience. We were instantly welcomed to this hotel. The food and beverage director was so nice. He assisted us in finding our room and also surprised my kids with a little treat. What a great way to be welcomed! Definitely would recommend this place to anyone. All the staff members were helpful we truly enjoyed our stay.
Corina M
Lưu trú 3 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 21/05/2024
Dear Corina, On behalf of our entire team, thank you for taking the time to post such wonderful feedback about the Atlanta Marriott Marquis. We are delighted that you thoroughly enjoyed your stay, most notably our courteous service. Our associates are dedicated to going that extra mile to make you feel at home. We appreciate all of your compliments and thank you again for your generous rating. I will share your praises with my colleague and the rest of the team. It was our pleasure to host your visit. We hope you and your family will join us again in the future.Sincerely,Nayeem Haque,Front Office Manager
6/10 - Được
Erick Jose Castillo
Đi cùng gia đình
20/05/2024
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
uncomfortable beds , areas not very clean . good customer service in the lobby but not very friendly valet parking service
Erick Jose Castillo
Lưu trú 2 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 21/05/2024
Dear Mr. Castillo, Thank you for being a guest at our hotel and for your candid comments. We strive to provide thoughtful hospitality, and we regret to learn that you found this to be inconsistent. We apologize for the service concerns and have followed up with our valet staff to improve our performance in this area. We have also taken note of your cleanliness concerns and are sorry to hear that you did not get a good night's rest. We have discussed your feedback with the appropriate teams to ensure this is not repeated. We appreciate your patience in these matters. Thank you again; we hope you will give us another opportunity to serve you better the next time you are in the area.Sincerely,Nayeem Haque,Front Office Manager
8/10 - Tốt
AMiyah
20/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was beautiful inside and out with good scenery. Breakfast buffet had to be my favorite part! Made to order omelets and the chef working inside of Sear was so pleasant. Pool was heated and comfortable to fit the temperatures outside.
Beware of the $75/night charge that they don't mention until you check in! Only downside of our stay :(
AMiyah
Lưu trú 3 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 21/05/2024
Dear Guest, We are happy that your time with us at the Atlanta Marriott Marquis was overall pleasant. We are glad that you loved our iconic 52-story property and the beautiful views from your accommodations. It is also our pleasure to know that you liked our refreshing pool and enjoyed your dining experience at the Sear. However, we regret not meeting all of your expectations. It was nice having you as our guest, and we look forward to welcoming you again soon.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Alex
20/05/2024
Alex
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 26/05/2024
Dear Alex, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Atlanta Marriott Marquis.Sincerely,Nayeem HaqueFront Office Manager
4/10 - Kém
Sherry
Đi theo nhóm
20/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Could not check in on time as promised. 4:00 is check in time and it was 5:30 before we got oyr room. We were late getting to the concert.
Sherry
Lưu trú 1 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 21/05/2024
Dear Sherry, Thank you for sharing your feedback about your recent stay. We are disappointed to read about the long wait time you experienced during check-in and the inconvenience this caused you. We understand the frustration this can cause and the repercussions when you need to keep to a schedule. We will address this appropriately to prevent such occurrences in the future. Your patience is highly appreciated. We hope you'll consider staying with us again.Sincerely,Nayeem Haque,Front Office Manager
4/10 - Kém
Tracy
Đi cùng bạn đồng hành
19/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Check in lines were awful! However someone did offer us water. We reserved a King room our credit card was charged that morning for a King but upon arriving in our room it was a double! This was an anniversary trip. I called down and was told there was nothing else available. Well my card was charged that morning. I am sure there was a King available then. A second call down to the desk and I was told to come down to the lobby and speak to a manager. Was passed from person to person and was told sorry. Finally after 40 min we were given a king room. Total time for getting what we were supposed to have took almost 1 1/2 hours! Made us late for a concert. The elevators were down to one working took 12 min to finally get to our floor and that was after they told us to use a service elevator past nasty laundry carts and trash. VERY DISAPPOINTED in our stay this time. May look for another downtown hotel next time.
Tracy
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 20/05/2024
Dear Tracy, Thank you for being our guest and for choosing us for this special occasion. We deeply apologize for disappointing you and for the reservation issues you experienced initially. We are also sorry for the way our associates handled this situation and for the wait time you encountered to receive your room. We understand the frustration this caused and the repercussions with the concert schedule. We have discussed your concerns with our front desk team and will use them to help us better our guest services. Your comments regarding the elevators have been addressed with our engineering staff to ensure a better guest experience going forward. We are grateful for your valuable feedback and your patience in these matters. We hope you will change your mind and give us another opportunity to provide you and your husband with the excellent hospitality for which we are known.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Morgan
Đi cùng gia đình
19/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
There was only one out of 4 elevators working to the floor that we were staying on. Next morning the staff offered the service elevator, but getting to the 28th floor first afternoon took at least 30 min or more. The staff was helpful with water and extra blankets, very courteous, but this huge hotel is just not really my preference.
Morgan
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 20/05/2024
Dear Morgan, Thank you for visiting the Atlanta Marriott Marquis and for the high rating. We are glad that your stay with us was overall pleasant and that you received thoughtful service from our associates. That said, we sincerely apologize for the issues you had with our elevators and for the wait time you experienced. We have been working diligently on solving this issue, have updated our elevator system, and have also increased the number of mechanics on the premises daily to check the equipment. Thank you again for your constructive feedback, and we truly appreciate your patience. We hope you will reconsider us the next time you are in our area.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Karen
17/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location
Karen
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 20/05/2024
Dear Karen, Thank you for choosing the Atlanta Marriott Marquis and for your generous rating. We are glad that you found our airport location with shopping, dining, and entertainment just outside the doors to be convenient for your plans. It was our pleasure hosting you during your time in the city. We look forward to your next visit.Sincerely,Nayeem Haque,Front Office Manager
8/10 - Tốt
Luis
16/05/2024
Thích: Sạch sẽ
Luis
Lưu trú 2 đêm vào Tháng 2, 2024
Front Office Manager trả lời vào 18/05/2024
Dear Luis, We are glad that your time with us at the Atlanta Marriott Marquis was overall pleasant. Our goal is to ensure a memorable experience for every guest with our friendly staff. Thank you for your high rating. We look forward to your next visit!Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Anthony
14/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very very good stay and trip!
Anthony
Lưu trú 4 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 15/05/2024
Dear Anthony, Thank you for staying at Atlanta Marriott Marquis for your visit to Atlanta and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Jefferson
Đi cùng bạn đồng hành
14/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Jefferson
Lưu trú 2 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 14/05/2024
Dear Jefferson, Thanks for the Kind feedback! We are delighted your time at Atlanta Marriott Marquis was so pleasant as we always strive for excellence. We look forward to your return soon so we can share another fantastic stay with you.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Virginia
13/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Virginia
Lưu trú 3 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 15/05/2024
Dear Virginia, It is rewarding to know you loved your stay! All of us here at Atlanta Marriott Marquis look forward to making many more great memories with you. Thank you for choosing us during your time in Atlanta.Sincerely,Nayeem Haque,Front Office Manager
2/10 - Tồi
Roxana
10/05/2024
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy mala
Roxana
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 11/05/2024
Dear Roxana, Thank you for taking the time to share your feedback. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Nayeem Haque,Front Office Manager
6/10 - Được
Makia
09/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The property itself was nice with the exception of hair on the shower wall. I chose the hotel for the bars and restaurants but I guess my timing was bad. Everything was closed once I returned from seeing the city. All and all it was nice and a beautiful view.
Makia
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 10/05/2024
Dear Makia, Thank you for choosing our hotel for your recent stay. While we are glad that you loved our iconic property with the views of downtown Atlanta, we regret not meeting all of your expectations during your visit. It was a pleasure hosting you, and we hope you will revisit us soon for a better experience. Sincerely,Nayeem HaqueFront Office Manager
10/10 - Xuất sắc
Katherine
Đi cùng bạn đồng hành
08/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved the veiw. It was a very clean and cozy room and very cool hotel over all
Katherine
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 10/05/2024
Dear Katherine, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted we exceeded your expectations and that you loved our iconic property and well-kept accommodations with views of downtown Atlanta. It was our pleasure accommodating you, and we hope you will make Atlanta Marriott Marquis your home away from home whenever your travels bring you to our city. We look forward to your next visit.Sincerely,Nayeem HaqueFront Office Manager
10/10 - Xuất sắc
Estella
Khách đi công tác
07/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Check-in was easy.Staff helpful and friendly.
Estella
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 08/05/2024
Dear Estella, Thank you for your excellent feedback. We are delighted that you found our check-in service seamless and that our devoted associates left a great impression on you. Your comments are greatly appreciated and serve as motivation for our team to maintain the highest standards of service. We hope to see you again soon at Atlanta Marriott Marquis!Sincerely,Nayeem Haque,Front Office Manager
8/10 - Tốt
Ahmad
06/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ahmad
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 08/05/2024
Dear Ahmad, Thank you for choosing Atlanta Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Karol
06/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Karol
Lưu trú 3 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 07/05/2024
Dear Karol, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Atlanta Marriott Marquis. We look forward to your return and wish you all the best with your future travels.Sincerely,Nayeem HaqueFront Office Manager
6/10 - Được
Michele
03/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Michele
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 05/05/2024
Dear Michele, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Tiandra
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tiandra
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 02/05/2024
Dear Tiandra, Thank you for the generous rating of Atlanta Marriott Marquis. We are delighted you enjoyed your stay. We hope to see you again on your next visit to the area.Sincerely,Nayeem HaqueFront Office Manager
8/10 - Tốt
Debra Dianne
Khách đi công tác
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
The property inside is great, clean with awesome views. Restaurants are ok, pricey there is a Starbucks, although it closes early....The location is not safe at night. No lounge or entertainment in the hotel or the surrounding area. The parking rate was not mentioned in advance but it was $60 a night and the only option was valet.
Debra Dianne
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 01/05/2024
Dear Ms. Dianne, Thank you for choosing Atlanta Marriott Marquis and for your high rating. We are glad you enjoyed our iconic property, spotless accommodations, and breathtaking views. However, we regret not meeting all of your expectations regarding restaurants. We will share this appropriately to enhance our guest experience. Moreover, like many downtown hotels in a major city, we understand that parking can be limited and hard to come by. To ensure the best convenience for our guests, we offer valet parking. We strive to provide competitive pricing for this service, and this fee are transparently displayed on our website, allowing guests to have this information prior to making a reservation. We appreciate your understanding and hope that the convenience of valet parking outweighs any frustration caused. It was a pleasure hosting you, and we hope to see you again soon. Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Michele
30/04/2024
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was very nice and clean . All staff members were super friendly
Michele
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 01/05/2024
Dear Michele, Thank you for making Atlanta Marriott Marquis a part of your travel plans. We are pleased we exceeded your expectations and that you enjoyed our beautiful property and courteous associates. Thank you once again; it will be our pleasure to welcome you back on your next visit to Atlanta. Sincerely,Nayeem Haque,Front Office Manager
8/10 - Tốt
Breyanna
Đi cùng bạn đồng hành
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
valet parking held our car for 30 minutes unnecessarily
Breyanna
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 01/05/2024
Dear Breyanna, Thank you for choosing to stay at Atlanta Marriott Marquis and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we are sorry that you experienced a long wait-time with our valet service. Our goal is to provide outstanding hospitality in all areas of our hotel; therefore, we are grateful for your feedback as we continually strive to improve our efforts. Your review is invaluable to us, and we hope to welcome you back in the near future to provide you with a much better experience.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Taina-isha
30/04/2024
Taina-isha
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 21/05/2024
Dear Guest, We are thrilled that your time with us at the Atlanta Marriott Marquis was so amazing. We believe our dedicated staff, location, and amenities create a memorable experience for our valued guests. Thank you for your generous rating. We look forward to hosting you again at our hotel.Sincerely,Nayeem Haque,Front Office Manager
6/10 - Được
RICKY
30/04/2024
RICKY
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 22/05/2024
Dear Ricky, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.Sincerely,Nayeem HaqueFront Office Manager
10/10 - Xuất sắc
Luis
Đi cùng bạn đồng hành
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Luis
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 01/05/2024
Dear Luis, Thank you for staying at Atlanta Marriott Marquis and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Christopher L.
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything 10/10
Christopher L.
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 02/05/2024
Dear Christopher, Thank you for choosing Atlanta Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Nayeem HaqueFront Office Manager
2/10 - Tồi
Tasha
Đi cùng gia đình
30/04/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Didn’t like it at all….i called Expedia to try to change hotels because my daughter got an allergic reaction from the room and no one would accommodate me. Upon arrival a homeless man walked into the lobby and proceeded to take someone’s luggage. I want a refund!!!!!!
Tasha
Lưu trú 3 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 02/05/2024
Dear Tasha, We appreciate your feedback, though we regret to learn about your daughter's experience and the homeless concern episode you witnessed during your recent stay at our hotel. Guest well-being is of the utmost importance to us, and we take all guest comments seriously, especially those related to health and security. We will share your message appropriately. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. We hope your daughter is doing well, and we wish you all the best with your travels.Sincerely,Nayeem Haque,Front Office Manager
8/10 - Tốt
Marlon
29/04/2024
Marlon
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 20/05/2024
Dear Marlon, We are glad that your time with us at the Atlanta Marriott Marquis was good, and we appreciate the high rating. We are dedicated to providing a comfortable atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was lovely hosting you, and we look forward to your next visit.Sincerely,Nayeem Haque,Front Office Manager
6/10 - Được
Tony M
Đi theo nhóm
29/04/2024
Property was nice, but I feel like the people that clean the rooms miss days of not cleaning my room, not changing my towels or my sheets on the bed and they didn’t dust around the windows in the sleeping room. They didn’t dust the furniture. It was all dusty. They need a better person or a supervisor to check behind them.
Tony M
Lưu trú 4 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 30/04/2024
Dear Tony, Thank you for staying with us and sharing your concerns. We are glad you liked our beautiful property; however, we apologize for the lapses in housekeeping service. We will address this to ensure better guest comfort and satisfaction. We appreciate your patience and hope you will reconsider and give us an opportunity to provide you with the hospitality you deserve in the near future.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Yait
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Yait
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 11/05/2024
Dear Yait, Thank you for your kind rating! We are glad you had such a positive experience during your stay at Atlanta Marriott Marquis, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Nayeem Haque,Front Office Manager
8/10 - Tốt
Brian
28/04/2024
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Brian
Lưu trú 1 đêm vào Tháng 4, 2024
2/10 - Tồi
Sheida
Đi cùng bạn đồng hành
28/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The prices are not the same if you pay at property! I suggest you pay thru the website before you go there and there is extras fees including parking , deposit was not the same as what the website has but they don’t tell you that !
Sheida
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 01/05/2024
Dear Sheida, Thank you for sharing your feedback. We understand your concerns regarding the additional fees and apologize for any confusion this may have caused. While we strive to make all fees transparent during the booking process, your feedback highlights the importance of continuously enhancing our communication, and we will certainly review our website to ensure it is as clear as possible. Thank you again for allowing us to be of service. We hope to have another opportunity to accommodate you on your next visit to Atlanta. Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Monroe Davis
28/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Monroe Davis
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 30/04/2024
Dear Ms. Davis, It means a lot to hear you loved everything about your stay! We strive to make every guest's experience special at Atlanta Marriott Marquis, and we can't wait to welcome you back.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Alleya
Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
28/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The infrastructure of the building was a vibe.
Alleya
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 29/04/2024
Dear Alleya, It is a pleasure to know we exceeded your expectations and that you loved our iconic building in Atlanta, designed by John Portman, that has been placed on the Georgia Register of Historic Places. In addition, we are the second largest atrium in the world! Thank you for choosing Atlanta Marriott Marquis and for your lovely feedback. Please come and see us again soon.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Yilian
28/04/2024
Thích: Nhân viên & dịch vụ
Yilian
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 30/04/2024
Dear Yilian, Thanks for the outstanding rating! We are delighted your time at Atlanta Marriott Marquis was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic stay with you.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Olha
28/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel and professional services
Olha
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 29/04/2024
Dear Olha, It is wonderful to read that we exceeded your expectations and that you especially enjoyed our iconic property and outstanding hospitality. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Thank you for choosing Atlanta Marriott MarquisSincerely,Nayeem Haque,Front Office Manager
4/10 - Kém
Kalisa
Đi cùng gia đình
28/04/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
The least that I can say is I’m surprised at how my sty was…
Kalisa
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 29/04/2024
Dear Kalisa, Thank you for sharing your review. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Nayeem Haque,Front Office Manager
6/10 - Được
Maurice
Đi cùng gia đình
28/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Both night stands were missing out of our room,the phone didnt work and we were missing a bottle of body wash.
Maurice
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 29/04/2024
Dear Maurice, Thank you for staying with us and sharing your feedback. We always want to exceed our guest's expectations; therefore, we are disappointed this was not your experience. Please accept our sincere apologies for the issues you encountered with your room. We appreciate you bringing this to our attention, and we will address this appropriately to ensure a better guest experience. We hope you will consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel.Sincerely,Nayeem Haque,Front Office Manager
10/10 - Xuất sắc
Kevin
28/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was good for my first time there
Kevin
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 29/04/2024
Dear Kevin, Thank you for choosing Atlanta Marriott Marquis for your visit to Atlanta City. We are delighted we left a great first impression on you and that you enjoyed your stay. We appreciate your business and hope we will be your preferred choice next time you are in the city. Sincerely,Nayeem Haque,Front Office Manager
2/10 - Tồi
Monica
28/04/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms have an odor. The hotel is run down. Parking is a mess too expensive. Rude workers. The cleaning staff was very nice. The beds are too low and uncomfortable. Horrible they need to take marriot marquis name off their building.
Monica
Lưu trú 3 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 30/04/2024
Dear Monica, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We are sorry for not meeting your expectations regarding the condition and quality of the room and the level of service you experienced. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We have also noted your concern regarding parking, and we will forward your comments appropriately. Thank you again for allowing us to be of service. We hope to have another opportunity to accommodate you on your next visit to Atlanta. Sincerely,Nayeem Haque,Front Office Manager
4/10 - Kém
David
Đi cùng bạn đồng hành
28/04/2024
Không thích: Nhân viên & dịch vụ
I was not happy with the parking situation. I was not advised of the outragous cost. I was advised that it was because i booked through a 3 party.i had to pay 120 for parking for 2 days.I was not happy and will never stay there again
David
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 30/04/2024
Dear David, Thank you for your honest feedback. We regret that the parking fee came as a surprise during your stay. In the interest of transparency, we keep our website current with updated information and pricing so guests can see our parking rates before booking with us. We appreciate your patience and hope to welcome you again soon. Sincerely,Nayeem Haque,Front Office Manager