This property was very terribly managed. Upon checking in, the office reeked of marijuana, which should have been our first clue to leave. However, we got our room key and then had to run to the store to get a couple things before actually entering our room.
We then arrived back to find our key would not work at the door. The office closed 4 hours early, with a highlighted written sheet of paper taped to the door. The paper stated “office is closed for the night, for emergencies call [phone #]” When I called the number, the person who answered said I had the wrong number. We then proceeded to ask a couple of people standing around the property, they had said the mgmt had been giving the wrong number for over 3 weeks. A lady then drove by the front of the property and proceeded to yell out her window and said someone would be coming down to let us in. A few moments later someone in a vehicle came with another man. This woman was supposedly a staff person. She was dressed very inappropriately. Cut off shorts, ripped tshirt and looked to be under the influence of something questionable. She was nice initially though and explained that she might could fix our key. She then proceeded to follow us to the door and when the key would not work, yelled to her husband(?) come fix it. He then came and replaced the battery. Upon entering the room, it reeked of cigarette smoke with cigarette burns on the bedding. We chose to leave at this point.
They refused to give us a refund……
