2/10 - Tồi
Nicole
Đi cùng gia đình và trẻ nhỏ
20/02/2026
I had a bad experience at this Embassy suites about cleaning my room. I spoke with Mason. I spoke with SHADA and I spoke with Eddie the manager who promised to take care of me and credit me something but as soon as I got home and spoke with him again, he changed his story terribly. The cleaning of this room was terrible. They did not come in the room the first couple days to do cleaning all they did was make a bed and do towels and then I have to go down and speak with people to get them to come up and clean the room now the manager is switching his story altogether saying that they said that I asked for no service that is not even true. They have no proof of that they’re trying to change your story so they won’t get a complaint. I’ve already reached out to corporate, but I think Expedia should do something for me because I buy a lot of trips through you and this was dissatisfying.
Nicole
Lưu trú 6 đêm vào Tháng 2, 2026
































