8/10 - Tốt
Tracy, APO
Đi cùng gia đình
17/08/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Hotel was fine. It was check in that was a turn off. When I came to the door to check in it was locked. Pushed button and gentleman opened door. I commented when I came in that it was a first that door had to be opened at check in. He got defensive right away then it was as if he judged me and was nasty to me. I’m not from the city, never experienced the dangers but I didn’t need some guy making feel like crap. Then I gave him my name and “he couldn’t find me” and started be nasty saying I was at wrong hotel. I was dumbfounded and honestly didn’t want to say wrong thing. Awful I have to walk in on eggshells from the get go. Turns out he spelled my name wrong (after I showed him on my phone my reservation). I used the link the hotel sent for Google directions so I knew I was at the right hotel. Honestly it is sad when you are judged by your skin tone from the get go. When he asked if there was anyone else with me. I told him my boyfriend, when he found out he was Turkish it was as if his whole manner changed.
Hotel was awesome. But first impression was not. I wanted to submit this after I left the hotel because who knows….
Tracy
Lưu trú 2 đêm vào Tháng 8, 2025
