6/10 - Được
David
Đi cùng gia đình
19/12/2025
Thích: Sạch sẽ
Very loud party was allowed to continue and interrupt the entire hotel until near midnight on a Saturday night.
No maid service for the 4 nights we stayed. Upon checkout we were informed we'd had to have called and requested room cleaning. Had to ask for additional towels, toilet paper, basic necessities
Staff was friendly but seemed to lack any guidance or training on how to provide hotel services.
This was overall a disappointing stay since we've been to this same property many times over the years. Needs more attention to cleaning and customer service. This is a very crowded industry and this hotel will not survive unless changes are made. We will likely stay at a different property next time we are in Atlanta.
David
Lưu trú 4 đêm vào Tháng 12, 2025