greet Hotel Auckland Off Queen

Property class: 3

Choose dates to view prices

Reviews

6.6 out of 10
Near University of Auckland and SkyCity Casino, Ascotia off Queen provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room

Room

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Room

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King Room

A hotel room with a bed, a chair, a table, and a vase of flowers.

Standard King Room

  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Zip)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Auckland Central Business District, a neighbourhood in Auckland, Ascotia off Queen is near a train station. Queens Wharf and Auckland Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Queen Street Shopping District and Princes Wharf. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Discover the area's water adventures with kayaking and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and mountain climbing. Visit our Auckland travel guide
Map
3 Scotia Place, Auckland, 1010

What's nearby

  • A plate of pasta with shrimp and herbs on a table with a checkered tablecloth.
    Karangahape Road
    2 min walk - 0.2 km
  • A historic building with a tall tower and a clock, surrounded by lush green trees.
    University of Auckland
    3 min walk - 0.3 km
  • A historic building with a clock tower, surrounded by modern buildings and a clear blue sky.
    Auckland Town Hall
    5 min walk - 0.5 km
  • A city skyline with a prominent tower, various buildings, and a waterfront.
    Sky Tower
    11 min walk - 1.0 km
  • Queen Street Shopping District
    1 min walk - 0.1 km

Getting around

  • Gaunt Street Tram Stop
    4 min drive
  • Karanga-a-Hape Station
    6 min walk
  • Auckland (AKL-Auckland Intl.)
    27 min drive

Restaurants

  • Pici
    4 min walk
  • Bestie Cafe
    4 min walk
  • Queens Court Food Court
    5 min walk
  • Verona Cafe
    3 min walk
  • Fat Puku's Smashed Burgers Queen Street
    4 min walk

About this property

greet Hotel Auckland Off Queen

  • Hotel near Sky Tower
  • Located close to University of Auckland and SkyCity Casino, Ascotia off Queen provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
  • Other perks at this hotel include:
    • Continental breakfast (surcharge), self-parking (surcharge) and bike tour information
    • Concierge services, smoke-free property and a lift
    • A water dispenser, multilingual staff and luggage storage
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 82 rooms have comforts such as free WiFi and free bottled water. Guests reviews give good marks for the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Heating and fans
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch plasma TVs with satellite channels
    • Wardrobes/cupboards, fridges and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 10 for children
  • Secured self-parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Ascotia off Queen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ascotia off Queen?

Self-parking is available for NZD 35 per night. Limited spots are available.

What time is check-in at Ascotia off Queen?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Ascotia off Queen?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Ascotia off Queen located?

Located in Auckland Central Business District, this hotel is within a 10-minute walk of Queen Street Shopping District and University of Auckland. SkyCity Casino and Sky Tower are also within 15 minutes. Gaunt Street Tram Stop is 22 minutes by foot and Daldy Street Tram Stop is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

greet Hotel Auckland Off Queen Reviews

6.6

6.6

Cleanliness

5.8

Amenities

8.2

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 56 reviews
Rating 8 - Good. 7 out of 56 reviews
Rating 6 - Okay. 22 out of 56 reviews
Rating 4 - Poor. 8 out of 56 reviews
Rating 2 - Terrible. 6 out of 56 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under construction so customers safety is of concern. Rooms are not well cleaned.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
I do NOT recommend this place. My family and I (total of 5) were in Auckland between Sep 11-12 and Ascotia off Queen could accommodate us. Called prior to check-in to ask if we can do early check-in and staff said to just come and they will try to accommodate, which I really appreciate. When we got there, the place was under renovation which was fine - but we had to bring our luggage to a small office and leave them there because the room wasn't available then and we didn't want to wait around the lobby because of the renovations. When we did check-in, there were flies flying about in the kitchen-dining area!!! UNACCEPTABLE!! I went down to reception to ask if there are any other available rooms, and unfortunately that was the only room that could accommodate our family. A guy came to our room with a Raid insecticide/bug spray and started spraying the room, with me and my father-in-law right there!! He opened the windows to let out the smell - a dead fly was on the window sill and he just left it there!! There was no air-conditioning, the windows had bird feces on them, the carpet was torn, a kitchen shelf was hanging, fridge door was grudgy, TV remote didn't work, elevator was dirty and was creaking dangerously, etc. I only look for cleanliness and safety when booking rooms - the website photos definitely were untrue. I DEFINITELY DO NOT RECOMMEND AT ALL - AVOID THIS PLACE.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the event we we're attending We booked a 2brm apartment Lots of room for the 5 of us The shower had great pressure ๐Ÿค— The reception staff were very nice to deal with
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
It was kind of crappy, but cheap enough to make sense. It was partially under construction which was kind of annoying , but it wasn't that big of a deal. Interesting area around the hotel, not a lot of great options to eat or shop.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
An unexpected deposit fee was charged at check-in and was not disclosed during booking. The beds were terrible, like sleeping on a rock. Overall, the property was dirty, and I noticed lots of food boxes left unrefrigerated for over 24 hours
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the important places in Auckland CBD. The staff are friendly and helpful.
Stayed 17 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Get what you pay for , good location and nice people but the cleaners needs to be checked
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lift sounds like from a 80s so scary. If you are someone scare of malfunctioned machine then not for ya.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Ok
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
La atenciรณn del front desk excelente , muy buena ubicaciรณn . Parqueo de pago NZ 35
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this. No value for the price I came up and the windows were all open so room was cold Tv does not work Staff didn't answer phone calls elevator sounds like it is going to fall apart as you ride up. Room was dirty and sheets were not properly on the bed.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

This was a basic hotel room which was good for a solo traveller on a short stay.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at a ascotia off queen motel Auckland on the 21-7-2026 when I walked in to our room I thought it was okay I asked for extra blankets for me & my son when I saw the blankets they was both dirty with dirt on one and grey hair or dog fur on the other I took them both straight down to reception and showed them I was not impressed at all. The next morning where ever I stay in a motel I always strip the bed for the cleaner's oh mate how could they not see what was on the mattresses when they make the bed it had blood staines all over on both mattresses you can tell it been there for age's so I took photos of it all and showed the guy at reception how could you let me and my son sleep on that dirty paru bed for one night all he said was oh can you email me the photos so I did no apologe at all never ever again I would stay there or even recommend my family and friends to stay there at all I'm still waiting on my refund of my bond from this motel they said it be in my account in a couple of day's still haven't received it yet.๐Ÿ˜ก๐Ÿ‘Ž
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The beds were comfortable and warm and being so close to Queen street it was surprisingly quiet and peaceful. The room we initially booked had a broken TV,and we weren't told ahead of time. There mini fridge was on the floor and carpet near it was wet,but we didn't notice right away. The staff moved us to another room for a different reason that was by no means their fault. The new room was exactly the same layout but so much cleaner and fresher than the 1st one. Made us realise how the 1st one wasn't great. I must commend staff who moved us to a better room when we realized the neighbour was smoking ( not allowed in the building)and it was coming through the vent in our bathroom. The building does need a bit more attention to the smaller details, eg hygiene could do with a small improvement. Other than that, it was a good stay
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
You certainly got what you pay for. The price was good and the bed and room linen was clean, but in general the property is tired and in need of a refresh.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Central, safe & everything I needed
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
will not go there again
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Functional, economical bed in CBD. Room was very small but adequate for a single night. Close walk to centre of town or city loop bus steps from front door.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The facilities where clean and tidy, the building was a bit old as were the ameniites. Very well priced and great value. Really good location. I'd stay here again.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Itโ€™s a bit expensive for the room condition. Not clean, no table small room. I could go somewhere way better with extra $10
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a twin bed room on the top floor. It was clean. We had problems trying to get the TV to work but the reception staff sorted it out for us very promptly.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Amenities
Okay property no spoons to stir coffee and a bit noisy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic service from the young man at reception. a great place to stay
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Everything in the room was perfectly clean, but would benefit from a general upgrade.
Stayed 1 night in Apr 2026