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"Great stay"

"We were upgraded to a suite, but it was located in a different building. A bellhop placed our luggage in a motorized carrier, and we hoofed it up to the site with his guidance. This might have been a tough climb for some folks, but we didn't have any trouble and the view/room were amazing. Both breakfast and dinner at the hotel restaurant were delicious. "

"Front desk personnel, his name is Mathias (not sure) was very pleasant and extremely helpful. Very good breakfast buffet."

"You need to book the lake view rooms! Walking onto the balcony at all hours to admire the lake was the star of the show, especially when there's a boat playing live music in the evening. The owner, Franz, was so helpful to my elderly Asian mom. Her English isn't the best, and she told me he was patient and informative. Parking is 18EUR, but that's standard in that small area. The city enforces it, so the neighboring hotels do it too. The bathrooms are clean and were cleaned everyday. With all our activities, we missed the dinner at the hotel that everyone raves about. There's a pizza restaurant down the street that we decent and stayed open late, but next time we're back, we'll need to try the hotel's dinner!"

"New part of the hotel rooms are amazing quality, great service overall. Definitely recommended."

"What a wonderful hotel located in a very pleasing area, Altstadt Innsbruck. The owners have done a fantastic job updating this hotel built in the 1400s. Everything is top-quality from the furnishings to the hardware to the environmental intelligence to the breakfast. The staff are very friendly and helpful. I have stayed at Weisses Kreuz twice now, and will stay there every time I visit Innsbruck. "

"Staff very helpful property very clean "

"Super big room and bathroom. Located slightly further from city centre but still walkable. Very convenient to access funicular to top of Innsbruck. Home has a great view of the alps and felt really safe!"

"Hotel recently refurbished and it is beautiful "