"I was robbed, they took the payment but refused me a stay for no reason. The staff on reception, a tall Indian man was very rude and disrespectful. Instead of welcoming me, his first words were “we need your bank card to charge you in case you smoke in the room or use any drinks”. I said can’t give you my card because the code and everything is visible on the same side plus I can’t see what you will do with it behind the counter. I said give me a paper and I will put down the info needed. Then he threatened me that if I give the card to him the info will stay in their system for one day, but if I write it on a sheet of that paper it might stay there for weeks, and anybody can see it, basically he stressed that my data is not protected. Just to blackmail me to give him the card. Then we went in circles arguing and one woman who is the manager there came and said to me that I am not staying because I am talking too much and I am rude. I said do you not have a device like in other hotels where I touch and you get my details or deposit for the stay. She said no, we don’t. At this point me and my girlfriend agreed that we will give them the card because it is not worth wasting time and arguing after 6 hours of tiring travel. But the manager refused me to stay and I asked about my money, then she said you can cancel from Expedia and they will give me a call to confirm. When that happened she refused to Expedia to refund me the money."
"We had a sea view room looking onto a building site with with bird droppings all over the windows, room was nice very clean but at 8am work men started there shift so it was rather annoying we had to close the window & curtains on our sea view. We reported the above to reception but nothing was reported back to us . "
"Have been before to this boutique hotel and the standard has never failed. Guy on reception was friendly and pleasant. Advised that food wasn’t available atm in the hotel but that he would telephone two down at the Seamill Hydro Hotel for dinner and gave us a voucher for breakfast at same hotel. Dinner booking was abit late for us so declined and went elsewhere. The breakfast was lovely at the Hydro. Hotel was nice and warm, room and bathroom spotless. Would return and recommend to others"
Condos in Ayrshire range from to per night. These properties offer loads of room for your whole crew at a price that won't stretch the budget. These prices were available on Expedia within the past 7 days, for a hotel booking with a check-in date within the next year. Prices reflect current offers and availability is subject to change. Additional terms may apply.
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