"The place seems to have had the bedrooms upgraded recently. Nice, roomy and comfortable. However, some “smaller details” niggled a bit…
The rooms are not very noise proof - snoring on one side, conversations on the other, banging doors, very distracting and sleep preventing.
Phone chargers inbuilt into head board did not work.
Water pressure poor, affecting wash basin, shower and toilet needing re-flushed.
Cooked breakfast not of best quality, and at 9am was not hot on being self-served from hot food holders.
Staff really helpful and friendly.
We usually use the sister hotel “The Waterside”, decided to try “The Gailes”, but would not return and will go back to The Waterside.
Not terrible, pleasant, but the little things were niggly and mounted up - especially as it was a wedding anniversary night away."
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