OYO Rooms, Quận Ba Đình, Hà Nội

"Lễ tân nhiệt tình hỗ trợ, phòng đẹp sạch, thơm, khá đầy đủ cơ sở vật chất cần"

"The lock of inside on my room is broken and won't close. I have to lock it with a key, but the light won't turn on unless I insert the key, so I need to use my cell phone light. The bathroom and toilet are shared, so I need to use my cell phone light to open and close the door every time I leave the room. Also, the room and bathroom aren't cleaned, there are mosquito bites on the mirror, and the shower hose is covered in dust. What's bothersome is that I have to ask for the bath towels to be...