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"The decorations are gorgeous. Vietnamese style and the color tone of the hotel are pretty. The staff are gentle and willing to help us about the direction in Ha Noi, famous dishes, help us arrange luxury and very good HaLong tour and driver for taking to the airport with good price. My family and I are pleased during the stay at Lotus Boutique Hotel and definitely come and visit again in the near future."

"Perfect hotel to start our trip in Vietnam. The location is great for exploring. The facilities are clean and they have all of the amenities you could want, I recommend the spa! Special thanks to Mia, Charlotte and Slater for their attentiveness during our stay!"

"Great hospitality. We really enjoyed our stay here. Staff was helpful and polite. Special mention to Mr. Lee Pham and Mr. Da for cooperating with us and making our stay comfortable. "

"Mini Bar lack of snacks . "

"Beautiful room and amenities. "

"Room was nice and very clean. Staff was very friendly and even upgrades us to a nicer room with a balcony! Great location in the Old Quarter. Would stay again in if Hanoi. "

"Overall was good, staff was nice too"

"The staff were friendly, the breakfast selection was great and we had a wonderful stay! We notified the front desk staff about a leak at the bottom of the shower door causing some flooding near the sink but they were already aware of the issue and will be making improvements in the coming weeks. Super great to hear how quickly they responded and how proactive they are. "

"Very friendly, efficient and courteous staff! Thank you!"