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"My family of four stayed at La Nueva for four nights. The staff was extremely hospitable in all aspects. Their concierge, Jimmy, coordinated with me weeks in advance and helped to plan great trips to Sa Pa, Ninh Binh and our eventual departure to Hue. He also helped to arrange a private driver and cruise to a much less crowded section of Ha Long. It all worked out perfectly. I really can't say enough about La Nueva's staff. The hotel served as a comfortable home base for seeing the northern part of Vietnam."

"Very polite and helpful front desk staff. They even escort me to my room. Quick check in and out. Big bed but the mattress is a little too soft for me. Clean and nice bathroom, quick Wi-Fi, kettle for hot water, small fridge, working safe box, available elevator., at the corner of the big road even in a small alley, free breakfast with basic food and drink. Price a little highher than others but acceptable. I'll give it a 5/5"

"Hotel has great team & location. Services are done on time, they have plenty of options for shuttles to airports, other supportive functions. Biggest pron - location & being able to commute fast to any spot around old quarter "

"Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall."

"Wonderful staff"

"An outstanding hotel. Friendly/helpful staff, excellent central location and good value given the quality of the hotel. Breakfast buffet covered all tastes with attentive service. Overall, I would highly recommend the Oriental Jade Hotel for couples and families alike."

"There are literally hundreds of hotels in Hanoi to choose from, each offering and promising ultimately the same. What sets Solaria apart from anywhere else is the level they go to to ensure your stay is comfortable, enjoyable and pleasurable. Every single member of staff went out of their way to know us, help us and recognise our needs .. often before we knew! Customer service is on a different level here and the hotel itself is gorgeous. The rooms are modern and large, the spa downstairs is a very welcome facility and offer an array of services at very reasonable prices and the rooftop bar is just heavenly! "

"A really beautiful boutique hotel set in a convenient location in the historic old quarter. The room was not large but we received an upgrade with a balcony. What stood out about the hotel is the tasteful and beautiful Vietnamese decor and the service which is top notch. The staff could not do enough to make our stay comfortable and enjoyable. Highly recommend."

" A beautiful hotel in the middle of the French quarter, easy walking distance to lake and cathedral. All the staff were so accommodating and also welcoming. Breakfast is not to be missed !! Seriously if you can’t find something to eat in the morning that’s on you. We would definitely stay again. "