Khách sạn Backford

"Clean room, warm and good food."

"All fine"

"Welcoming staff"

"Absolutely charming!! Small and personal. 10 minute walk to everything. I didn't have the tiniest hint of any concern for any aspect of my stay."

"Great room, food and service. Staff went above and beyond. "

"Good breakfast. Easy parking "

"À la carte breakfast was good. Staff was extremely friendly and helpful.. rooms are slightly dated and the carpets could use some upgrading. Overall, our stay was fantastic though."

"Very clean, well looked after property. Staff were excellent - friendly, helpful. Loved the dogs! "

"Room was filthy, dirt on floor. Towels were dirty. No staff around to complain too. No coffee or tea in room either! Definitely not family friendly. I was staying alone and would not recommend "

"Breakfast was good as was service in hotel. However I wouldn't recommend if going with children/babies. Limited facilities (no fridge in room, limited storage space for unpacking) and pool depth is 1.1m only in small section of pool with limited usage times for children, rest is 1.4m. Location itself was decent -15/20 mins from main centre. Didn't eat lunch/dinner at hotel so can't recommend. Hotel garden was nice. Free parking on site."

"Dated"

"Here’s a polished, firm but fair review you can use (keeps your key points but strengthens the impact): I stayed at Crabwall Manor Hotel & Spa (room 50) and unfortunately had a very poor experience. I was not informed at the time of booking that a wedding would be taking place. I have no issue with events being held, but the noise continued until around 1am and made it impossible to get any sleep. When I raised this with staff, I was simply told “there’s nothing we can do as it’s a wedding.”...

"Convenient location"

"Hotel needs an update. Staff were nice enough and all the bits you need were there but the customer experience was lacking. Our room was lovely, if cold. The radiators only work part of the time. The characterful bathroom did not have a big enough radiator - no lingering in the bath with just a tidgy towel rail to heat you ( a tall ceiling and giant window.) There was very little phone signal (not their fault of course), but the wifi was atrocious, barely there and dropping out regularly -...

"It was rather too warm in my room, I did mention this to the reception , but only on check out. I did not use the Bar as I was Going into town. "

"It was an average larger hotel but we felt a bit disappointed by our stay, unlikely to return. The room was next to a dual carriage way and noisy with the cars/smelt of petrol fumes, when requesting a change of room we didn’t get much response. The place was generally a bit run down. The breakfast was ok but limited to traditional cereals and an average cooked breakfast- little choice for vegetarians, continentals or those who wish for more healthy options. "

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"Best hotel in England"

"Perfect. Very close to where we were going "

"Good breakfast "