"This hotel was very disappointing overall. Food options were extremely limited and difficult to find, with painfully slow service everywhere. It took two hours to get a pizza, and the prices were exorbitant—you’ll pay an arm and a leg for basic items. The sushi spot located in the hallway charged $30 for a single roll (Nobu-level pricing), yet guests were walking in wearing bathing suits and flip-flops.The location is in a very touristy downtown area with almost nothing to do except shop one main street that’s lined with the same stores repeated over and over.The waterpark was average at best. The tube slides are very narrow and really only suitable for small children. If you do stay here, make sure to book a room on the harbor side with a kitchen. Those rooms have access to a regular pool. The other side only offers access to the waterpark, which was packed every day with large groups from tour buses.We also had a scary incident when my child sliced their hand open on a sharp tile, and the staff couldn’t even provide a simple bandaid.All in all, this place is not worth it. You couldn’t pay me to stay here again.
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