"Staff was excellent! Everyone we encountered from front desk to room service/maintenance and dining agents were very courteous and helpful! We booked 3 rooms & got there over 2 hours early but not only did they managed to get us checked in to our rooms with minimal wait time, they also upgraded our bookings to all rooms with ocean views. Needless to say, that greatly improved the quality of our visit! Breakfast was an amazing array of quality and delicious international and local options! We...
"Staff was excellent! Everyone we encountered from front desk to room service/maintenance and dining agents were very courteous and helpful! We booked 3 rooms & got there over 2 hours early but not only did they managed to get us checked in to our rooms with minimal wait time, they also upgraded our bookings to all rooms with ocean views. Needless to say, that greatly improved the quality of our visit! Breakfast was an amazing array of quality and delicious international and local options! We...
"Exceptional staff’s attitude toward our young children and good services. The food is really yummy that we would love to have them almost every nights. "
"Exceptional staff’s attitude toward our young children and good services. The food is really yummy that we would love to have them almost every nights. "
"Everything is perfect here, room is clean, pool is very nice (i love the swimming pool so much), buffet for breakfast is not only good but also looks very nice. This hotel is a little bit far from Sailing Club, that is all. I dont have any complaints about this one and yes, i am sure i will stay here only when i am back Nha Trang. Thanks."
"Everything is perfect here, room is clean, pool is very nice (i love the swimming pool so much), buffet for breakfast is not only good but also looks very nice. This hotel is a little bit far from Sailing Club, that is all. I dont have any complaints about this one and yes, i am sure i will stay here only when i am back Nha Trang. Thanks."
"Good service!
Manager Tsan is very helpful and professional.
We have a problem with Lotte Apartment false advertisement and change to this hotel. Manager Tsan support us to arrange a nice room for us according to our need and budget.
Using a good brand and good quality equipment
Everything is good except the breakfast is nothing fancy but eatable. But it is free and include in the low price room rate and no complaint about it. "
"Good service!
Manager Tsan is very helpful and professional.
We have a problem with Lotte Apartment false advertisement and change to this hotel. Manager Tsan support us to arrange a nice room for us according to our need and budget.
Using a good brand and good quality equipment
Everything is good except the breakfast is nothing fancy but eatable. But it is free and include in the low price room rate and no complaint about it. "
"Nhân viên nhiệt tình thân thiện vui vẻ lễ phép
Phòng ốc sạch sẽ nhưng mền gối có mùi ẩm ướt.
Phòng view biển nhưng thực ra chỉ là partial view, góc còn lại là một bãi công trường nhìn rất chướng mắt.
Nhà hàng ăn sáng là kém nhất trong các dịch vụ. Thức ăn nghèo nàn, không ngon, luôn trong tình trạng hết, phải chờ bổ sung rất lâu.
Lối vào hầm giữ xe gây ức chế và khó xử lý vì ngay góc ngã 3, gây bối rối cho tài xế khi đèn giao thông chuyển màu đỏ.
Hầm đậu xe thì hơi bẩn và bừa bộn"
"Nhân viên nhiệt tình thân thiện vui vẻ lễ phép
Phòng ốc sạch sẽ nhưng mền gối có mùi ẩm ướt.
Phòng view biển nhưng thực ra chỉ là partial view, góc còn lại là một bãi công trường nhìn rất chướng mắt.
Nhà hàng ăn sáng là kém nhất trong các dịch vụ. Thức ăn nghèo nàn, không ngon, luôn trong tình trạng hết, phải chờ bổ sung rất lâu.
Lối vào hầm giữ xe gây ức chế và khó xử lý vì ngay góc ngã 3, gây bối rối cho tài xế khi đèn giao thông chuyển màu đỏ.
Hầm đậu xe thì hơi bẩn và bừa bộn"
"Everything was good. Staffs were very helpful and friendly. The bellman with blue uniforms very kindness, I just stayed outside to wait for someone under the Sun, he brought the umbrella to cover me. Very thankful! All staffs at the reception desk helped me alot since I stayed there almost 4 weeks, therefore, I felt like they are family. This is my second time stay at this hotel. I just don’t like a bit about the parking at night time, they close the garage earlier than last year, I had to call...
"Everything was good. Staffs were very helpful and friendly. The bellman with blue uniforms very kindness, I just stayed outside to wait for someone under the Sun, he brought the umbrella to cover me. Very thankful! All staffs at the reception desk helped me alot since I stayed there almost 4 weeks, therefore, I felt like they are family. This is my second time stay at this hotel. I just don’t like a bit about the parking at night time, they close the garage earlier than last year, I had to call...
"Lần thứ 3 quay lại Khách sạn này vì rất hài lòng về dịch vụ chăm sóc khách hàng ở đây. Nhân viên tinh tế tư vấn nhiều địa điểm chek in sống ảo , phòng ốc sạch sẽ. Mình thích ngắm khung cảnh toàn thành phố trên hồ bơi vào lúc hoàng hôn cực chill luôn á. Sẽ giới thiệu cho bạn bè"
"Lần thứ 3 quay lại Khách sạn này vì rất hài lòng về dịch vụ chăm sóc khách hàng ở đây. Nhân viên tinh tế tư vấn nhiều địa điểm chek in sống ảo , phòng ốc sạch sẽ. Mình thích ngắm khung cảnh toàn thành phố trên hồ bơi vào lúc hoàng hôn cực chill luôn á. Sẽ giới thiệu cho bạn bè"