Khách sạn Balai

"Good"

"Everything is very good"

"Close to econsave and mr diy. Also very close to a pharmacy. Lots of parking space. Only let down is no elevator. Have to climb 2 flag of stair to room"

"I booked a suite room, but unfortunately the experience was very disappointing. The room was dusty and did not appear to have been cleaned properly. There were no towels or tissues provided in the room, and I had to contact housekeeping to request them. The pillows also had an unpleasant smell. At around 12:00 AM, the room experienced a power trip. After I called the front desk, an electrician was sent to the room. However, the issue was not fully resolved. One of the lights could not be...

"Cleanliness"

"This hotel have good location & close with many tourist attraction. The room is clean and quiet. "

"Everybody was amazing. One of the best stay ever. I came in with my kids and wife and felt at home. Truly exceptional staff."

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"During my recent four-night stay. The Wi-Fi was consistently unreliable, and despite my reports, the issue was never addressed. I was further inconvenienced by an unannounced policy of changing credentials every Sunday, requiring a front desk visit to reconnect. Most critically, my account was prematurely deactivated on my third night. During this time, I could not contact staff because my in-room phone was non-functional. Additionally, my room keys frequently failed to work."

"Though this is not 5 stars hotel but amenities should be functional. Upon check in, realize safe and fridge both no working. Kettle connected to a faulty socket too. Connecting to hotel WiFi was greeted with security warning on Android phone. Asked for an additional towel as we travel with a kid, once with room service staff then called front desk, but the towel never come. All towels are old and with holes but not a big deal. However, the aircon is surprisingly configurable to how I want it to...

"The hotel staff is very nice and helpful. The location is really good, which is the biggest highlight of the hotel. The night market is right by the hotel. However, we stayed on Thursday and didn’t know the night market is only available on Friday, Sat, and Sunday. There is plenty food options within short walk. So we didn’t feel we missed much. The room itself could use some update, especially the bathroom. Overall, our stay is pleasant, and would recommend this hotel if you want to experience...

"Property is abit rundown. But the water park is the best ever for my kids. So many slides. I got one free ticket for the water park, courtesy of the hotel staff. Location wise, the hotel is very near to the highway exit but abit far from Melaka town. Will definitely visit again."

"The hotel needed an overhaul, the room qualities are getting bad every year. We had been staying there for many years for CNY. Now the shower tap is mouldy, toilet not cleaned and dirty and smelly, bed is refreshed, towels are old and rough and greyish. "

"We spent four nights at Treasures and it was lovely. Quiet, peaceful, calm and welcoming inside, and 10 mins walk from the old town centre / Jonker St etc. We had a Premier room - very spacious and comfortable. Only thing was that the room is a bit deprived of natural light during the day as overlooking the inner courtyard, but we weren't in there much during the day anyway, and there are lots of nice communal areas to lounge around. Staff were very helpful. Breakfast buffet was good with...

"suit for those who are don't mind about cleanliness. basically, all clean but the visual doesn't say so. got stain on the towel and bed sheet. more to improper maintenance after so long of service (which means the pictures is longg ago) dirty toilet and no holder for water heater. but we are survived there, nearly want to cancel but its ok, just sleep cos we checked in quite late. staff is welcoming and easy to deal."