Khách sạn trọn gói tại Balchik, từ 2.089.378 ₫

"Great"

"There were problems from the beginning.Nobody to help with the luggage.Rude staff,especially the manager of the hotel.I made reservation for Amelia superior,which is four stars.The food in Amelia restaurant is one star.Awful.The room is good,spacious,but not verry clean.For all our stay they did not clean our shower cabin.I bought a bath cleaner and clean it myself.After we made a complaint,they moved our breakfast and dinner in four stars restaurant Flamingo grand.And suddenly after our...

"The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia...

"We had a fantastic holiday at Sunrise Hotel in Golden Sands. The staff were great - very friendly and helpful, especially Vasil and Simon, but all the staff were welcoming. Good selection of food at mealtimes. The swimming pools were nice, if smaller than they look on the website, but the beach is only.a short walk away. Would definitely recommend."

"Great service and great food and entertainment. Kids love it."

"The staff was verry nice and helpful ,the hotel is clean ,housekeeping is doing a good job,excellent food ,not too much but fresh with good taste!We had a great time!"