" Our stay was for 4 nights & overall our stay was good.
Night 1 & 2 the centrally controlled balcony light was turned off by 10pm.
Night 3 it wasn’t turned off until 3am.
Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am.
The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel.
A staff member brought a specific remote for the tv & adjusted...
"This hotel is a very well appointed with an exceptionally helpful staff. It boasts a number of restaurants on site, including a rooftop bar with majestic views of the city. Best breakfast buffet I've ever had. "
"Great stay overall. Cleanliness, restaurant, staffs are great but one thing this hotel lacks is the WiFi connectivity. WiFi sometimes connects well and sometimes disconnects. For people who want to work with laptop, it could get frustrating at a time. "
"They call me Papa, after many stays they are Family now.. in the restaurant they order my food, papa cannot have this..not good for you..the girls are my Daughters now so i go buy chocolate bars for them for taking care of me.. the rooms are all spacious, large comfortable bed, couch, big screen tv, many channels, the bathroom is big enough to move around in comfortably.. there is kitchenette in the room, Large refrigerator, not mini fridge.. the pool is large, clean and great fun… the cake shop...
"Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food."
"I would like to comment that your staff Nora has serve us excellent service, she has done an extra mile for us, she is a keeper, you should promote her because of her excellent service towards us. We are very happy of her service. I stay there from 5th July until 9th July 2025, We will recommend this hotel to our family and friends. "
"Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too."
"Smell of garbage, found a lot of garbage behind table, hot shower sound like jumbo jet will landing, no wall outlet in table, charge laptop on the floor, has water heater pot dirty, and no wall outlet, terrible, other is ok"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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If a restful holiday is part of your travel plans, Kemala Beach might be the perfect place to visit during your trip to Balikpapan. While you're in the area, wander around the natural setting.
The hottest months are usually October and April, with an average temperature of 27°C, while the coldest months are January and February, with an average of 27°C. The rainiest months in Balikpapan are April, March, December and January, with each month seeing an average of 301 mm of rainfall.
