Thank you for your feedback which is greatly appreciated

Thank you for your review. We are delighted to know that youve enjoyed your stay with us. We look forward to having you again.

Thank you for your feedback, we glad you enjoyed your short stay with us

Thank you for your feedback, the manager had addressed the problem you experienced at the point of entry with you, which was due to an error with the name on the guest list, it was rectified immediately.

We are Sorry that Some of the areas were closed due to covid.

Thank you for your review. We apologize for the inconvenience you have been caused during your stay. We have addressed your concerns with the relevant departments.

Thank you for your review which is greatly appreciated and helps with improving our service levels

Thank you for your review. We are delighted to hear that you and your family have enjoyed your stay with us

Thank you for your feedback. Our apologies for the misunderstanding. Had you called us, we would have gladly moved you to the original room you booked.

Thank you for your review. As advised during your stay, the dstv is on a hotel package with limited channels.

Thank you for your feedback. We are so pleased that you enjoyed your stay with us and as always, we looking forward to hosting you on your next visit

Thank you for your valued feedback which is much appreciated. The receptionist had a query which she was addressing at the time of your checkin so she did not "awol". You advised on Saturday evening that one of the 2 toilets was not operational and we offered you the use of another suite bathroom which you agreed and had used. There was an oversight with the soaps however this was provided to you after you mentioned that you didnt have. We were not aware of any spiders in the suite and will look into your concern. Prior to your arrival on Saturday, we had 3 sets of guests who booked the suite on different dates and we did not receive any complaints of the toilet or any other issues. Once again, we thank you for your feedback.

Thank you for your valued feedback. Your confirmation letter stipulated that towels are changed every alternate day and if you required a towel change on a "non change" day, you needed to request in advance.

Thank you for your feedback which is greatly appreciated. We are glad that you enjoyed your stay

Thank you for your feedback. We are delighted that you enjoyed your stay with us.

We are sorry to hear that you didnt enjoy your stay . We will look at ways to improve.

Thank you for addressing your concerns with us. We will make every effort to rectify the issue.

Thank you for your valuable feedback which is greatly appreciated.

Thank you for addressing your concerns with us. We have made contact with the relevant departmental heads to rectify your concerns

We are sorry to learn of your discomfort during your stay. The hotel is a separate entity from the suites. We have addressed your concerns with our respective members of staff and would like to extend our sincere apology for the inconvenience you have been caused

We are so glad to know that you enjoyed your short stay with us and as always, we look forward to hosting you on your next stay

Thank you for choosing our property, we are pleased that you enjoyed your short stay and looking forward to hosting you on your next visit

Thank you for choosing our property, we are pleased that you enjoyed your short stay and looking forward to hosting you on your next visit

Good day We are so pleased that you enjoyed your short stay with us. As always, we will be delighted to host you on the next visit.