Khách sạn Balsam

"They made a fraudulent charge to my credit card on top of the 50$ incidentals deposit "

"This is a BEAUTIFUL place to stay. VERY friendly and 100% CLEAN!!! Breakfast was great and this is a perfect place for us to stay again ***** 🌟🌟🌟🌟🌟"

"Everything was good. Comfortable, clean, convenient. Staff was cordial and efficient. Worked perfectly for us, but just not a 5 star hotel. Will stay there again."

"Great place to stay"

"upon check-in , room that I booked and prepaid was NOT available"

"Very clean renovated room. Close to River, and downtown area. Eas 3 minute drive to Casino. Located on a side road next to Church. Easy access and plenty of parking. Will stay again."

"This quaint little motel was tucked away with walking distance to shops and dining and just a few miles from the main strip and beautiful creek with parking, trails and picnic areas. The staff were so very nice. A simple stay and we enjoyed it very much."

"Staff friendly and rooms in good shape for age of motel"

"We arrived and checked in properly, that’s where the positives end for this property. Upon the property manager showing us our room she had a sticky note on the thermostat which stated “do not change “ in bold letters. The temperature in our 2nd floor room was 79, not hateful but it escalated to 83 by 6 pm. I then sent a message to the manager indicating our frustration and wanted immediate attention. She provided 2 options, a fan or installation of a window unit. She continually indicated...

"The property was clean, beautiful, and close to shops and restaurants. We loved sitting on our balcony and front deck area overlooking the river. Staff were friendly. We arrived at 3:30pm but were told check-in was at 4pm even though their website says 3. It was 4:15 when we were allowed to get in our room. That was a little annoying. They need to update the check-in time on their website. There was also no decaf coffee either morning. We told the staff but no reason given. My sister had to go...

"Pet friendly and good place to stay for price. "

"Older motel, but very clean and cheap. Staff was very nice. Would stay again."

"Taking a shower there was excellent the water pressure was strong and felt good. Bathroom a little small but overall I enjoyed my stay there. I book this place again and stay there "

"Breakfast food did not appear freshly cooked, minimal selections, mostly carbs and minimal protein. Problem with the tub draining while showering with water as high as ankle deep during the showers. Notified staff who stated we need to go through Expedia to get any compensation. "

"Very friendly staff. Breakfast was a little sad. Balcony was full of cobwebs. Mildew in shower. "

"Yes"

"The rooms were clean the staff was great the mountain view was great"

"Property and rooms are clean. Staff were friendly and helpful. Good breakfast."

"Parking was easy, room was clean, air conditioning worked well. Our room had balcony with river view which was so serene & beautiful! Not much options for breakfast though, very very basic. Overall good for 1 night stay."

"Room was clean and comfortable with a bit of a mountain view. Motel is a bit older but owners have been updating rooms nicely. Could do a better job with pest control. There were some large unidentifiable bugs that someone smashed on the walls…and housekeeping left them there…twice. I was bitten by something while sleeping, so that was a bit annoying. The mountains have plenty of pests, so maybe that’s to be expected. "