Khách sạn Balsam

"Convient to everything we needed. Staff are Excellent!!"

"Such a beautified property set right in the river. Will definitely stay again. Staff was friendly. Only complaint was TV in the room was not working properly but only being there for one night it wasn’t a big deal."

"The two different rooms we were offered smell so old, musty and so outdated One room smelled like an ashtray We asked for a refund and went to another hotel that was 5 stars and then some"

"Not a good breakfast"

"Only hotel available in sylva and was ok"

"Nice place to stay."

"The staff was very friendly and the room was clean. The table needed to be updated, but not bad. Loved the pool and large room for games and such. Also, a very nice large firepit out back for all guest to enjoy. My husband and I will visit again."

"This place is a gem! Our definite go-to place when I come to say in Western NC. Everything you would want in a cabin is here - as long as you don’t mind the outdoor propane fire pit in place of a messy indoor wood burning fireplace. I wish I could tell everybody this place sucks, so I can can scare people away and I will always have a room available 😝"

"Cleanliness is a priority for me and this hotel met my expectations. The lobby, room, breakfast area, and pool were great. I definitely recommend this hotel."

"The hotel is in the middle of a remodel, but the parts that are finished are beautiful. Would stay again when remodel is completed."

"Hotel was conveniently located and walkable to restaurants and shops. Nice view of the river. Our room had been updated and was comfortable."

"Rooms weren't as clean as I would hope. Beds need to be replaced. They are awful! Pool was nice and we enjoyed that. Staff was friendly. Decent for the price but won't stay again because of the terrible beds."

"-"

"I've stayed twice in a month.... it's perfect. It's an old roadside motel - but the owners have done a great job with the place. It was clean and comfortable and a nice chair outside of my door."

"Nice place nice people"

"We could not get any internet service at the hotel for some reason, the breakfast was just okay. Really enjoyed that they put someone with children on the third floor and from 5:30am to well after 11p.m all we heard was constant stomping and sounded like they were moving furniture across their room , loud enough to vibrate our bed for our entire stay. Brought it to the attention of the front desk but she could give less than a crap , I think I pissed her off because I bothered her. Also,There...

"Great location, very clean and comfortable! Friendly and welcoming staff, from the front desk to housekeeping. Even on a holiday weekend it was family friendly and quiet. Coffee at the free continental breakfast was surprisingly decent! However for the caffeine snobs, would recommend a quick drive to historic Hazelwood for Beach Mountain Diner and the coffee roasters cafe across the street."

"What a place to stay! It seems to have everything, even a blue grass concert the night we were there. Nice outdoor pool. Gardens."

"This is my second stay. Love this place. It is older but that's the charm. The staff is always wonderful and the restaurant has been consistently good. Its bar food, but they do it well."

"Always a wonderful place to stay very nice people clean and accommodating this is the place I always stay at when visiting Maggie valley"