Khách sạn Thị trấn mới Air Itam

"Great hotel. Close to the airport and all the staff are very friendly. The front desk staff were really helpful and kindly us check in early. They even helped us join two separate bookings easily. There is a playground that you can access through the 4th floor. And a very large playground about 5 mins away from the hotel. The room was spacious and clean and housekeeping did a great job refreshing the room for us. Our only complaint was that our room faced the convention center and...

"Good"

"The hotel is a bit more dated than I expected, but the staff provide good service. The breakfast is fairly average."

"Beautiful resort with plenty of amenities and areas to unwind. Staff were attentive and helpful."

"This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said."

"這家酒店位置挺方便的，環境乾淨，值得推薦。"

"客室は清潔に保たれています。ただ照明のスイッチがわかりにくくベットサイドのボタンも隣の洗面所と繋がっているのも便利ですがわかりにくかった。それを説明する冊子などあればなおよかった。スタッフはとても愛想良くフレンドリーでしたが、部屋のタオルはないものもあり残念でした。朝食はとても種類が豊富で毎日食べたいと思いました。ただ、事前に記念日だと伝えても一言もそれについてふれられなかったのは残念でした。設備としてはとてもよかったが、何人かクチコミしているように温かみが昔よりかけていてそこだけがマイナスポイントでした。"

"Firstly, let me start by saying we were staying as a couple and didn’t realise it was the school holidays in south east Asia, so this definitely colours my review. The pool area looked amazing when we arrived, but the entire time we were there it was completely crowded with kids - who were having an amazing time and it’s definitely a great resort for families. For us, it was so noisy, overcrowded and you couldn’t get an alcoholic drink until 3pm… and even then, there never seemed to be anyone...

"Good place to stay"

"Staff were extremely helpful."

"Always brilliant - favourite hotel in Penang"

"Room was quite large, newly furnished, and smelled clean and fresh. The breakfast was fairly sizable, but basically the same thing every day, the swimming pool was great, very clean amenities."

"Very old facility, not friendly staff, very load motor cycle noise in the evening. Definitely not a proper four star hotel."

"Excellent location . Helpful and friendly staff ."

"Excellent stay for 3 nights.. good amenities and clean."