Dear Khun Yip,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your kind comments and constructive feedback with us.We're happy to hear that you still found our rooms to be both spacious and well-lit, despite its age.Hope to be able to welcome you back in the future, for the opportunity to serve you better! Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Vimal,SO wasdee krub from SO/ Bangkok! Thank you for taking the time in sharing your 5-star rating of us.We look forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Tomoko,SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us.We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Shin,SO wasdee krub from SO/Bangkok.It is unfortunate to know that your recent stay with us did not meet your expectations. Please feel free to reach out to us directly, as we are curious to know more of your feedback. Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Akihiro,SO wasdee krub from SO/Bangkok.It is unfortunate to know that your recent stay with us did not meet your expectations. Please feel free to reach out to us directly, as we are curious to know more of your feedback. Hope to be able to welcome you back in the future, for the opportunity to serve you better! Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Min,SO wasdee krub from SO/ Bangkok.Please accept our sincerest apologies on the inconveniences caused.Our Engineering team has fully acknowledged on the defect needed to be fixed immediately.Kindly be reminded that our team did offer you compensation, which you accepted.Kind regards, Nick DanialGuest Experience Manager

Dear Khun Deborah,SO wasdee krub from SO/ Bangkok! We're grateful to know that we were able to provide a relaxing stay for you, with our beautiful views, tasty drinks and pleasant arrival.It was truly our pleasure in being of service to you, and we hope to have the opportunity to welcome you back again!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Anthony,SO wasdee krub from SO/ BangkokWe're glad to hear that you had an overall wonderful experience with us, enjoying our staff service and rooms.We sincerely appreciate your kind recommendation of us, and we truly look forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Karen,SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us, enjoying our comfortable rooms.We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Victor,SO wasdee krub from SO/ Bangkok! Thank you for your kind words, complimenting on our hotel's beautiful designs and impeccable cleanliness.It's truly rewarding to know that all our hard work in ensuring high comfort for our hotel goes noticed.Hope to have the opportunity to welcome you back again, for more future experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Sungtack,SO wasdee krub from SO/Bangkok.We're truly sorry for the inconveniences caused, and rest assured our Housekeeping team will be sure to fix it right away.We sincerely hope you will return to us in the near future, as we will strive to serve you better!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun William,SO wasdee krub from SO/ Bangkok! Thank you for taking the time in sharing your 5-star rating of us.We look forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Marjorie,SO wasdee krub from SO/ Bangkok! Thank you for taking the time in sharing your 5-star rating of us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Sheung,SO wasdee krub from SO/ Bangkok.Thank you for sharing your positive rating of us.Please feel free to contact us directly if you have more feedback to share!Hope to have the opportunity to welcome you back again soon.Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Kimberley,SO wasdee krub from SO/ Bangkok.While we are happy to welcome you back again after all these years.It is truly unfortunate to know that our hotel's conditions failed to meet your expectations of us.Please know that we are strongly commited in improving the well-being of our hotel, by carrying out ongoing maintenances and uplifting projects, to ensure our hotel to be nothing short of comfortable for our valued guests.Hope to still be able welcome you back in the future, as we would very much like for the opportunity to serve you better!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Amelia,SO wasdee krub from SO/ Bangkok.We're delighted to hear that you had an overall pleasant stay with us.Hope to have the opportunity to welcome you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Ling,SO wasdee krub from SO/ Bangkok!We're truly delighted to know that you enjoyed your stay with us.Thank you for your kind review, and we hope to welcome you back soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Tatiana,SO wasdee krub from SO/ Bangkok!Thank you for taking the time to share your kind comments regarding your recent stay with us.We're delighted to hear that our hotel's location, facilities and staff service made your stay even more wonderful with us.Looking forward to the opportunity in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Jinhee,SO wasdee krub from SO/ Bangkok! Thank you for taking the time in sharing your 5-star rating of us.We sincerely look forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear kin. Leung,SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us.We certainly hope to have the opportunity to welcome you back again!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Changhun,SO wasdee krub from SO/Bangkok.It is unfortunate to know that your recent stay with us did not meet your expectations. Please feel free to reach out to us directly, as we are curious to know more of your feedback. Hope to be able to welcome you back in the future, for the opportunity to serve you better! Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Nobuo,SO wasdee krub from SO/ Bangkok! Thank you for taking the time in sharing your 5-star of us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Markus,SO wasdee krub from SO/ Bangkok!Thank you for taking the time in sharing your 5-star rating with us.We sincerely look forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Joehee,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Matthew, SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us, especially with our breakfast buffet at our Red Oven restaurant.We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Roland,SO wasdee krub from SO/ Bangkok!Glad to hear that you had an overall great stay with us.While we understand that our hotel has evidently been aging, please know that we are committed in improving our hotel's condition by carrying out ongoing room maintenances and uplifting projects.We truly hope that these initiatives would improve our hotel's condition for the better, and to also ensure our guests to have nothing short of a comfortable stay with us.Thank you for taking the time in sharing your constructive feedback with us, and we profoundly hope you would allow us to welcome you back in the future!Kind regards,Nathapong LaorvongGeneral Manager

Dear SEONGYOUNG,SO wasdee krub from SO/ Bangkok.Thank you for sharing your comments and valuable feedback, regarding your recent stay with us.While we are happy to hear that you found our hotel's location to be convenient for you.We are sorry to hear that our breakfast buffet's variety were not up to the expectations that you were hoping for.We will be sure to look into improving them.We sincerely hope you will return to us in the near future, as we will strive to serve you better!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Kenneth,SO wasdee krub from SO/ Bangkok!We are truly delighted to hear that you had a great stay experience with us, enjoying our hotel's location, room design, cleanliness and complimentary room amenities.We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Derminder,SO wasdee krub from SO/ Bangkok!Thank you for taking the time in sharing your 5-star rating with us.We are truly delighted to know that you enjoyed our staff service and hotel's atmosphere to your liking.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Bryan,SO wasdee krub from SO/ Bangkok!We very much appreciate your kind comments regarding your recent stay with us.Glad to hear that you enjoyed our staff service, hotel facilities and room amenities.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

Dear BIOLA,SO wasdee krub from SO/ Bangkok.Thank you for sharing your positive stay experience with us.Glad to hear that our staff service, hotel design and breakfast buffet were to your liking.We sincerely hope you will return to us in the near future, as we will strive to serve you better! Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Jose,SO wasdee krub from SO/ Bangkok!We are truly delighted to hear that you had a great stay experience with us, especially with our staff service.We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards,Nathapong LaorvongGeneral Manager

Dear Jianxin,SO wasdee krub from SO/ Bangkok!Thank you for taking the time in sharing your 5-star rating with us.We are truly delighted to know that you enjoyed your stay with us.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Junghun,SO wasdee krub from SO/Bangkok.It is unfortunate to know that your stay with us did not meet your expectations. Please feel free to reach out to us directly, as we would like to know more of your feedback. Hope to be able to welcome you back in the future, for the opportunity to serve you better! Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Martin,SO wasdee krub from SO/ Bangkok!Thank you for taking the time to share your 5-star rating with us.We look forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Kristin,SO wasdee krub from SO/ Bangkok!Thank you for taking the time in writing such a detailed review, sharing your kind comments and valuable feedback with us.In regards to your feedback regarding our room conditions, kindly know that our Engineering team has well acknowledged on the shortcomings provided, and will proceed to fix them immediately.We are sorry to learn that, the price and quality of drinks at the Cassette sky-bar, an outsourced company were subpar to you. We will be sure to pass your feedback to the respective company, for their continued action.Moreover, we are truly sorry that our hotel’s lift arrangements were inconvenient to you, but please know that it is in such a way to ensure the safety and security of our hotel guests. On another note, we are delighted to hear that other aspects of our hotel made a positive impact on you, particularly with our hotel views, room amenities, Red Oven restaurant, HI-SO rooftop bar, as well as both our cafes, KOF and Chocolab.Once again, thank you for taking the time in sharing your feedback with us, and we profoundly hope you would allow us to welcome you back in the future, as we will strive to serve you better! Kind regards, Nathapong LaorvongGeneral Manager

SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had a great stay experience with us.Looking forward to your continued return with us, hopefully very soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Larry,SO wasdee krub from SO/ Bangkok!Thank you for taking the time in sharing your positive review with us.Glad to hear that the direct views of the Lumphini Park from our hotel were to your liking.Hope to welcome you back again with us in the future!Kind regards,Nathapong LaorvongGeneral Manager

Dear Jeronimo, SO wasdee krub from SO/ Bangkok! We are truly delighted to hear that you had an amazing stay experience with us.We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Firas,SO wasdee krub from SO/ Bangkok! Thank you for writing such a detailed and wonderful review, sharing your recent stay experience with us.Glad to hear that our staff service, room design, views and hotel's location met your expectations.It is truly rewarding to receive such kind recognition, as we strive our best to deliver the best stay experience for our valued guests.Thank you for sharing your experience with us, and we sincerely hope to welcome you back in the near future!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Patrick,SO wasdee krub from SO/ Bangkok!We're truly grateful to hear that our staff service was helpful to you, and that the beautiful views our hotel has to offer were to your liking.Thank you for sharing your stay experience with us, and we truly hope to have the opportunity to welcome you back again!Kind regards,Nathapong LaorvongGeneral Manager

Dear Katsuya,SO wasdee krub from SO/ Bangkok.We truly appreciate you for taking the time in sharing your constructive feedback with us.While it's wonderful to hear that our room design, cleanliness and breakfast buffet were to your expectations.However, we regret to hear that our room conditions, amenities and hotel's location did not.Please know that we do take your feedback seriously, and we'll be sure to work on what we could right away.Thank you for taking the time in sharing your constructive feedback with us, and we profoundly hope you would allow us to welcome you back in the future, as we will strive to serve you better.Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Cathan,SO wasdee krub from SO/ Bangkok!Thank you for taking the time to share your kind comments and constructive feedback with us.Glad to hear that our staff service and food selection were to your expectations.However, it is truly unfortunate to know that our room conditions did not meet your expectations. Please be rest assured on this matter, as we have and will continue our hotel ongoing maintenances and uplifting projects, to ensure our hotel is nothing short of comfortable.We sincerely hope you will return to us in the near future, as we will strive to serve you better!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Ida,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Caroline,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Kevin,SO wasdee krub from SO/ Bangkok!Thank you for sharing your kind review of us!Glad to hear that you were delighted with our hotel's convenient location and dining options we have to offer.We look forward to the opportunity in welcoming you back again, hopefully soon!Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Antoni,SO wasdee krub from SO/ Bangkok.We are truly sorry to learn that your recent stay was unsatisfactory to you. However, please allow us to clarify further on your feedback .As you wished to extend your stay directly with us, we then offered you the rate matching both of your previous bookings, which you accepted.Moreover, the next day, upon checking-out, we once again confirmed the agreed rate to you, which was agreed upon the night before, which you acknowledged and paid.We hope this explains, and please know that we at SO/ Bangkok only practice proper and fair procedures when discussing with our guests.Kind regards,Nathapong LaorvongGeneral Manager

Dear Khun Kevin, SO wasdee krub from SO/ Bangkok! We are truly delighted to know that you had a wonderful yet relaxing stay with us!We certainly hope to have the opportunity to welcome you back again, for more future memorable experiences with us!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Kwiri,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your 5-star rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager

Dear Khun Caryn,SO wasdee krub from SO/ Bangkok! Thank you for taking the time to share your positive rating with us.Looking forward in welcoming you back again soon!Kind regards, Nathapong LaorvongGeneral Manager