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Nhận xét về Avani+ Riverside Bangkok Hotel

5 out of 5
Avani+ Riverside Bangkok Hotel
257 Charoennakorn Road, Thonburi, Bangkok

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 743/1003 nhận xét" "
Đánh giá 8 - Tốt. 189/1003 nhận xét" "
Đánh giá 6 - Được. 43/1003 nhận xét" "
Đánh giá 4 - Kém. 16/1003 nhận xét" "
Đánh giá 2 - Tồi. 12/1003 nhận xét" "

9,6/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,4/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Nelly

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was excellent.
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

Uwe

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The The room was modern and relatively newly decorated with a nice view of the river. The breakfast was very good with a wide selection! Great and very friendly service during breakfast! The - When you arrive by car for the first time, everything is a bit confusing! The direction where you actually have to go is poorly signposted. It is also not really clear where the hotel reception is. The parking garage is also poorly signposted! Furthermore, there is no roof where you arrive by car and drop the luggage!?
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Sandra

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place is absolutely beautiful!!! The staff is super helpful and friendly. We got a room with a view of the city and it was incredible. Also the roof/pool bar at night was just amazing. Oh the views!!!! Totally recommend stay here. Also close to a mall with great stores and the river is just a few minutes away
Lưu trú 1 đêm vào Tháng 4, 2024
Management Team trả lời vào 19/05/2024
Dear Sandra, I am delighted that you had a memorable stay with us here at Avani+ Riverside Bangkok Hotel.We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We are delighted to have had you as our guest and look forward to welcoming you back.Kind regards,

10/10 - Xuất sắc

NOSE

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
結婚記念日のお部屋のデコレーション、ウェルカムケーキ、カードもご用意頂き大興奮でした。 市街地から少し離れていますが水上シャトルボートが30分おきに出ていてストレスフリーです。 grabで対岸に移動するのにも近くに橋があるのであまり時間はかかりません。 屋上のインフィニティプール越しのチャオプラヤ川や市街地の景色は素晴らしいです。 ディナークルーズの予約に関する相談や出発時のタクシーの手配などコンシェルジュの皆さんの連携で全て上手くいきました。 本当にどのスタッフの方も穏やかできめ細やかな気遣いを頂きまた滞在したいホテルです。 アナンタラの桟橋から乗船出来るマナーラクルーズも素晴らしかったです。
Lưu trú 3 đêm vào Tháng 4, 2024
Management Team trả lời vào 12/05/2024
Dear Nose,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Sincerely,

10/10 - Xuất sắc

Joo Yul

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
갑갑한 시내에서 2박하고 옮겨는데 다행히 탁 트인 조망에 션한 바람까지 불어서 기분이 한결 업되는 호텔입니다. 조식은 붐비지 않고 조용히 식사할수 있었고 작은 쇼핑 몰과 같은 건물이어서 나름 시간보내기 좋았습니다. 식당도 여러개 있고 나가면 로컬식당과 마사지샵도 있어서 2~3박하기 괘쟌은것 같습니다.루프탑 수영장 및 빠도 즐기기에 좋아서 시간될때 방문하시기 바랍니다. 디너크루즈는 시간이 여의치 않아서 경험하지 못했는데 다음에 꼭 해보고 싶네요. 전체적으로 2~3박하기 나름 좋은 호텔입니다.
Lưu trú 2 đêm vào Tháng 4, 2024
Management Team trả lời vào 03/05/2024
Dear Joo Yul, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Tốt

KENTARO

Lưu trú 4 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Janet, Lansing

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a great 3 night stay, the staff at SeeN were excellent.
Lưu trú 3 đêm vào Tháng 4, 2024
Management Team trả lời vào 03/05/2024
Dear Janet, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 - Tốt

Tavaree

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Management Team trả lời vào 28/04/2024
Dear Tavaree, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Xuất sắc

Larry, Wells

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Thích: Sạch sẽ, nhân viên & dịch vụ
Excellent
Lưu trú 2 đêm vào Tháng 4, 2024
Management Team trả lời vào 28/04/2024
Dear Larry, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Xuất sắc

Cesar, Laredo

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 3 đêm vào Tháng 4, 2024
Management Team trả lời vào 28/04/2024
Dear Cesar, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 - Xuất sắc

Bernard, Québec

5
Lưu trú 5 đêm vào Tháng 4, 2024
Management Team trả lời vào 20/04/2024
Dear Bernard,Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

10/10 - Xuất sắc

Edgar

Lưu trú 3 đêm vào Tháng 4, 2024
Management Team trả lời vào 20/04/2024
Dear Edgar, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

6/10 - Được

Nirmala

Lưu trú 3 đêm vào Tháng 4, 2024
Management Team trả lời vào 12/05/2024
Dear Nirmala, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Sincerely,

10/10 - Xuất sắc

Victor

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The boat ride to asiatique was great
Lưu trú 3 đêm vào Tháng 4, 2024
Management Team trả lời vào 20/04/2024
Dear Victor,Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

10/10 - Xuất sắc

Hannah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect for my stay: quiet, clean, and safe. It is a bit removed from the main sights. They have the boat and I found cabs to be very affordable but if you want to come and go throughout the day it’s probably not the most convenient. Pool was so much cooler than the rest of the city.
Lưu trú 4 đêm vào Tháng 4, 2024
Management Team trả lời vào 16/04/2024
Dear Hannah, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

8/10 - Tốt

Nathaniel Charles, San Antonio

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel and staff, but our room definitely needed an update! The doors to the bathroom and shower would not close so water and smells would escape. Also no night light in the bathroom which made it impossible to see and dangerous. Would stay again but will be more picky about the room we receive.
Lưu trú 6 đêm vào Tháng 4, 2024
Management Team trả lời vào 16/04/2024
Thank you for taking the time to share your recent experience through our the review.We are sorry to hear about room conditions and the issues you encountered during your stay.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 - Tốt

michaela

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ok for a couple of days break in the city
Lưu trú 4 đêm vào Tháng 4, 2024
Management Team trả lời vào 16/04/2024
Dear Michaela, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

10/10 - Xuất sắc

Paulette

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Management Team trả lời vào 16/04/2024
Dear Paulette, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

10/10 - Xuất sắc

YING TI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
So amazing
Lưu trú 3 đêm vào Tháng 4, 2024
Management Team trả lời vào 08/04/2024
Dear Ying Ti, Thank you for taking the time to share your recent experience with us. We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Management Team

10/10 - Xuất sắc

Tsz Lung

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hospitality start while step in to reception, the besties check in counter I have ever met, 10/10 for the counter supervisor. (don’t know her name/ position)
Lưu trú 3 đêm vào Tháng 4, 2024
Management Team trả lời vào 08/04/2024
Dear Tsz Lung, Thank you for taking the time to share your recent experience with us. We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Management Team

6/10 - Được

Philipp

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Sạch sẽ
Abgenutzt und eher durchschnittlich gepflegt. Zimmer wurden nur mittelmäßig gereinigt, wundert mich aber nicht mehr in Thailand. (Ver-) störend waren die zahlreichen Blutflecken um den Fernseher herum. Aussicht aus dem Zimmer war super, Rooftop Pool war sauber und bot eine tolle Aussicht auf Bangkok. Dort oben war auch im Vergleich zu Bangkok gute Luft. Würde jedem empfehlen, sich ein Hotel mit Rooftop zu suchen, muss aber nicht dieses sein.
Lưu trú 3 đêm vào Tháng 3, 2024
Management Team trả lời vào 02/04/2024
Thank you for taking the time to share your recent experience with us.We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

4/10 - Kém

victor, hong kong

Khách đi công tác
服務不佳
Lưu trú 1 đêm vào Tháng 3, 2024
Management Team trả lời vào 02/04/2024
Thank you for taking the time to share your recent experience with us.We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Marc

Lưu trú 3 đêm vào Tháng 3, 2024
Management Team trả lời vào 16/04/2024
Dear Marc, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

6/10 - Được

Krista

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Poor communication, as pool was closed for a "private" event. This was the reason we booked the hotel was to use the rooftop pool. Highly disappointed by management staff and offerings.
Lưu trú 2 đêm vào Tháng 3, 2024
Management Team trả lời vào 23/03/2024
Dear Krista,Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Management Team

2/10 - Tồi

Orlando

Lưu trú 1 đêm vào Tháng 3, 2024
Management Team trả lời vào 07/04/2024
Dear Orlando, Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Management Team

6/10 - Được

Liam

Lưu trú 1 đêm vào Tháng 3, 2024
Management Team trả lời vào 07/04/2024
Dear Liam,Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Management Team

10/10 - Xuất sắc

Jose

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I highly recommended this hotel we stayed in feb 24, food is excelent, attention very good, Mr Ice helped us in everything we need including tours around the city, the rooms we used were very clean.. we were party of 4, we definetely come back to the same hotel.. also the infinity pool view from the 26th floor is awesome, and free water taxi to Inconsiam mall..
Lưu trú 2 đêm vào Tháng 2, 2024
Management Team trả lời vào 11/03/2024
Dear Jose,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Will

Lưu trú 7 đêm vào Tháng 2, 2024
Management Team trả lời vào 24/03/2024
Dear Will,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

8/10 - Tốt

MARVIN

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Management Team trả lời vào 23/03/2024
Dear MARVIN,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

6/10 - Được

Theodor

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Ikke fornøyd, hotellet er et konferanse hotell
Lưu trú 4 đêm vào Tháng 2, 2024
Management Team trả lời vào 29/02/2024
Dear Theodor,Thank you for taking time out to give us some feedback.We're sorry we dropped the ball on this occasion… We hope you can forgive us. We’ve shared your comments with the team and thank you for bringing them to our attention. We promise, we’ll do our best to avoid making the same mistakes twice. We do hope you’ll give us a chance to redeem ourselves by returning at some point in the future. Until then, all the best.Best regards,Managment Team

10/10 - Xuất sắc

Debasish

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was an excellent choice
Lưu trú 6 đêm vào Tháng 2, 2024
Management Team trả lời vào 11/03/2024
Dear Debasish,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Ricardo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect
Amazing hotel with a impressive view, great breakfast buffet, pool and super comfort rooms
Lưu trú 3 đêm vào Tháng 2, 2024
Management Team trả lời vào 23/02/2024
Dear Ricardo,Thank you for choosing Avani+ Bangkok! We are delighted to learn that you had a great stay and just wanted to say thank you for taking the time to complete the survey. I’m looking forward to welcoming you back for more of the same, sometime soon. Until then, shine bright like Avani…Best regards,Management Team

10/10 - Xuất sắc

ha ryeong

Lưu trú 2 đêm vào Tháng 2, 2024
Management Team trả lời vào 24/02/2024
Dear ha ryeong,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

6/10 - Được

Bryson

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Your status is "unrecognized", Its NOT riverside.
The Avani+ is not riverside. It sits behind another hotel. Check in was slow and based on what happened NOT pleasant. To be clear, We have status with hotels.com which gives us a room upgrade when available. This as many will recognize forms a large part of our choices when booking anywhere! Avani+ informed us they would not honor our hotels.com status and we would need to purchase the "available" room. I was floored. The rooms do have nice river views. To be clear, its one large window looking over the roof of the other hotel at the river. Its not what I would consider panoramic but it is a nice view. Rooms are quite small with little to no storage for clothes or luggage. A number of minor repairs are required. Its "Mostly" clean! Corners are missed, calking is graying, exterior of the view window is very dirty. Breakfast was great. Roof top restaurant and bar were expensive with North American pricing models. The one time I tried to use the pool it was full with a waiting list. The pool, roof bar and restaurant seem to be available for paid use, or "drop" in. Its literally full of social media "influencers" posing for endless pictures, live streaming and pushing to get the best shot. NOT I repeat NOT relaxing and should not form part of your decision. This leaves you in a mostly clean hotel which wont honor your status on the edge of where you want to be with no pool to use or a pool you could use full of people who didnt pay to stay having profesional photo shoots.
Lưu trú 3 đêm vào Tháng 2, 2024
Management Team trả lời vào 21/02/2024
Dear Bryson,We deeply apologize for not meeting your expectations during your recent stay at Avani+ Riverside Bangkok hotel. Your feedback is incredibly important to us, and we're sorry that we couldn't provide the experience you deserve.We take your concerns seriously and assure you that we are investigating the issues you've highlighted. Your feedback helps us identify areas that need immediate attention and improvement.Thank you for bringing these matters to our attention. We appreciate your candor and your willingness to help us improve.Kind regards,Management Team

10/10 - Xuất sắc

Leonie

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Top Hotel! Freundliches Personal, leckeres Frühstück, Mega Pool und Restaurant auf dem Dach, alles sauber, gute Zimmer. Super Preis-Leistungsverhältnis
Lưu trú 2 đêm vào Tháng 2, 2024
Management Team trả lời vào 21/02/2024
Dear Leonie,We are absolutely delighted to receive your feedback and learn that your experience at our hotel was nothing short of exceptional. Thank you for taking the time to rate us with a perfect score! We're thrilled to have exceeded your expectations and made your stay memorable.Your positive comments inspire us to continue delivering outstanding service to all our guests.Thank you once again for choosing Avani+ Riverside Bangkok hotel and sharing your positive thoughts.Best regards,Management Team

4/10 - Kém

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Don’t do it!
I’ve never stayed at a high end hotel where they rent out the common areas to private groups. Really not impressed. Went to use the pool, closed for private function, following night, went to restaurant entertainment, closed for private function. Pool closed a second time for private function. Don’t bother staying here. You can’t use the advertised facilites. Also found a cheaper rate than their guaranteed can’t be beat rate or they would price match and an additional 10% off. They would not honour it. At the end of the day, beautiful looking hotel, but it’s just a room with no facilites.
Lưu trú 1 đêm vào Tháng 2, 2024
Management Team trả lời vào 21/02/2024
Dear Anonymous,We deeply apologize for not meeting your expectations during your recent stay at Avani+ Riverside Bangkok hotel. Your feedback is incredibly important to us, and we're sorry that we couldn't provide the experience you deserve.We take your concerns seriously and assure you that we are investigating the issues you've highlighted. Your feedback helps us identify areas that need immediate attention and improvement.Thank you for bringing these matters to our attention. We appreciate your candor and your willingness to help us improve.Kind regards,Management Team

10/10 - Xuất sắc

barbara

Lưu trú 1 đêm vào Tháng 2, 2024
Management Team trả lời vào 21/02/2024
Dear barbara,We are absolutely delighted to receive your feedback and learn that your experience at our hotel was nothing short of exceptional. Thank you for taking the time to rate us with a perfect score! We're thrilled to have exceeded your expectations and made your stay memorable.Thank you once again for choosing Avani+ Riverside Bangkok hotel and sharing your positive thoughts.Best regards,Management Team

10/10 - Xuất sắc

Travis

Lưu trú 2 đêm vào Tháng 2, 2024
Management Team trả lời vào 16/02/2024
Dear Travis,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Monty, san francisco

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice roof top pool and lounge, water shuttle to the central pier is an excellent option for Bangkok traffic. The mall below the hotel has everything you will need.
Lưu trú 3 đêm vào Tháng 2, 2024
Management Team trả lời vào 14/02/2024
Dear Monty,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Morten

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Utmerket
Flott opphold med vennlig og hjelpsom betjening. Hotellet holder høy standard med fantastisk utsikt over Bangkok. Nydelig Skybar og infinity pool. Praktisk adkomst med shuttlebåt til Skyttain. Anbefales!!
Lưu trú 3 đêm vào Tháng 2, 2024
Management Team trả lời vào 14/02/2024
Dear Morten,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Valeria

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful river view, fast elevators, great breakfast options
Lưu trú 6 đêm vào Tháng 2, 2024
Management Team trả lời vào 14/02/2024
Dear Valeria,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Nathalie, Boischatel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Management Team trả lời vào 14/02/2024
Dear Nathalie,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Raymond, Thousand Oaks

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I absolutely loved this hotel! It’s beautiful. The staff is very friendly and welcoming. Included breakfast buffet is delish! Great location with free boat ride across the river to catch the SkyTrain which is a short distance to catch transfers to the temples. A friend recommended to me and I recommend to you.
Lưu trú 4 đêm vào Tháng 2, 2024
Management Team trả lời vào 14/02/2024
Dear Raymond,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Laetitia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
L’hôtel est exceptionnel, une vue à couper le souffle, une chambre très confortable et un excellent petit déjeuner qui surpasse toutes les attentes, à recommander sans hésiter! Nous aurions aimé rester plus longtemps..
Lưu trú 1 đêm vào Tháng 2, 2024
Management Team trả lời vào 14/02/2024
Dear Laetitia,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Raimund

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wir waren zum 2mal in diesem tollen Hotel mit einem tollen blick aus dem Pool in der 26 Etage auf Bangkok. Man kann kostenlos mit dem Boot vom Hotel bis zur Taksin Brücke fahren, schön wäre es wenn es auch wenn das Boot auch am Asiamark fahren würde der genau auf der anderen Seite des Flüsses liegt.Es ist Abends etwas nervig da die Taxis nur festpreise machen.Trotz Goldstatus bei Hotels.com gab es keine Vergünstig und ein später scheck out kostete 3500,00 Bath.
Lưu trú 2 đêm vào Tháng 1, 2024
Management Team trả lời vào 07/02/2024
Dear Raimund,Thank you for taking the time to share your recent experience with us.We appreciate your feedback, it has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

4/10 - Kém

Madhvi

Đi theo nhóm
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
There was a corner of each area of the bathroom which were visibly dirty (black dirty corner on white tile). Asked the staff regarding mini bar that was not fully stocked yet there was a long list of prices if we did use anything from it. I got a blank smile and shrug. Asked staff easiest way to get to the palace and told “I don't know”. Asked staff why my receipt had someone else’s name and charges on it and told “I don’t know, that is your room”. Overcharged. Only purchased a $20 lunch but got a >$100 bill. Everything is overpriced but the hotel itself is not beautiful or posh in any way. Not even a tub or a free sauna. Need a reservation just to go to the rooftop bar (was not warned about this in advance). Spa services are overpriced, would go to a real spa in the city of Bangkok - I went to a hole in the wall spa and had an amazing massage at 1/20th of the cost at this hotel. Lots of businesses are located within this hotel/tall building. It felt more like staying in an airport hotel than a luxury hotel. The wait for the elevator is endless and hotel rooms are at the top floors of this 26 floor building so you cannot just easily take the stairs. Would not recommend anyone to splurge on this place. There is nothing to do nearby on the same side of the river so you will spend an hour minimum each day just commuting to sites that you could walk to from other hotels.
Lưu trú 2 đêm vào Tháng 2, 2024
Management Team trả lời vào 05/02/2024
Dear Madhvi,Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Management Team

10/10 - Xuất sắc

Friederike

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfektes Hotel um Bangkok zu erleben. Die Aussicht ist der Wahnsinn, der Shuttleservice per Boot perfekt. Wir würden es jederzeit wieder buchen.
Lưu trú 2 đêm vào Tháng 2, 2024
Management Team trả lời vào 14/02/2024
Dear Friederike,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Geir

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Management Team trả lời vào 04/02/2024
Dear Geir,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

matthew

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We love everything about the hotel. Everyone who worked there was great
Lưu trú 1 đêm vào Tháng 2, 2024
Management Team trả lời vào 04/02/2024
Dear matthew,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 - Xuất sắc

Remo

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Wunderschöner Ausblick auf den Chao Praya und die Skyline von Bangkok. Sehr schönes Hotel mit sehr freundlichen und hilfsbereiten Personal. Zwar etwas abgelegen con der City, aber via Crab oder mit der hauseigenen Fähre kommt man schnell überall hin. Wir würden wiederkommen.
Lưu trú 3 đêm vào Tháng 1, 2024
Management Team trả lời vào 03/02/2024
Dear Remo,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team