Dear Huong, Thank you very much for choosing to stay with us and for taking the time for review. We are happy to know you had a pleasant experience during check in and check out and that you enjoyed with hotel faciliites and service. We hope we will have you with us again in the near future. Yours sincerely, Ditsaya Ponlawat Operational Excellence Manager

Dear HUONG, Thank you very much for choosing AVANI Atrium Bangkok and taking time to comment on your stay. We are delighted to hear that you had an overall good experience and enjoyed. Thank you for highlighting our location and friendliness of the team. We look forward to your return, and trust you will continue to make AVANI Atrium Bangkok your hotel of choice. With Regards, Clinton Lovell General Manager AVANI Atrium Bangkok

Dear Alex,We appreciate your time for sharing your feedback regarding your stay at The Grand Mercure Bangkok Atrium. It’s unfortunate to hear that you were initially assigned the room that was not up to the standards you expected. It’s reassuring however to know that our team was able to solve the issue promptly and provide you with a clean and upgraded- comfortable room. Besides, we are glad you found our hotel to be great valued with our convenient location for your sight-seeing during your trip here. Thanks again for your 5-star rating!" We truly hope you'll be back again soon for another pleasant stay here at the grand Mercure Bangkok Atrium. Best Regards,Patcharaporn CrutmuangGuest Experience ManagerGrand Mercure Bangkok Atrium

Dear Michael,Thank you for taking time to share your thoughts on the review about your stay at the Grand Mercure Bangkok Atrium. It's very heart-warming to hear our team member’s hospitality especially reception, bell services and room-service staff all contributed to make your stay extra memorable. We are excited to welcome come you back the next time when your travel brings you back again to BangkokWarm Regards,Patcharaporn Crutmuang

Dear Florence,Thank you for sharing your positive experience! Our team is committed to going the extra mile for our guests, and we’re thrilled to hear that it made a difference for you. Your satisfaction is our motivation to continue delivering the excellence professional service.We will look forward to your next trip soon when your travels bring you back again to Bangkok!Best RegardsGrand Mercure Bangkok Atrium

Dear ZAW,Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you have great experience staying with us. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Warm Regards

Dear Timothy,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations, and your feedback is very invaluable to us, and we're thrilled to have contributed to your memorable experience. We really appreciate for your kind support, and We look forward to welcoming you back for another exceptional stay.Best Regards,

Dear Elizabeth,We are thrilled that you had a wonderful stay with us and giving us perfect 5/5-star rating. Your satisfaction is our ultimate goal and that our staff were able to make your experience a memorable one. Your feedback motivates us to continue delivering exceptional service. Thank you again for sharing your great experience with us. We are indeed looking forward to your next visit and we hope your next visit will be as pleasant as the previous one. Warm Regards, Patcharaporn Crutmuang Grand Mercure Bangkok Atrium

Dear Masaki, Thank you for your delightful feedback about your experience at The Grand Mercure Bangkok Atrium. It's fantastic to know that our team's effort ensuring your comfort and satisfaction made you feel warm welcome and valued. We hope to welcome you back for another enjoyable experience in the near future! Best Regards, Patcharaporn Crutmuang

Dear Florence, Thank you for taking time to share your experience on this site. It is a great pleasure to know that your stay was a perfect one. We look forward to welcoming you back in not too long future. Happy Songkran !Best regards,

Dear Kerisha,We appreciate your feedback and are delighted to know you enjoyed your stay at the Grand Mercure Bangkok Atrium. Your satisfaction is our top priority, and we look forward to welcoming you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.Best Regards,

Dear Kiera,Thank you for your review. We very appreciate that you took the time to share your recent experience, however we do find it very distressing. Our primary goal is to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams do the improvements can be made. In the future we hope you consider giving us another chance to impress you. Warm Regards Patcharaporn Crutmuang Grand Mercure Bangkok Atrium

尊敬的 Pui Ying：感谢惠赐有关下榻 The Grand Mercure Bangkok Atrium. 的宝贵意见。听到您对我们工作的肯定，十分开心。我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。谨启Patcharaporn Crutmuang

Dear Shannon, We very much appreciate your exceptional rating and comments regarding your stay at the Grand Mercure Bangkok Atrium. It is always a pleasure to receive positive feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we are indeed looking forward to your next visit and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Qingping,Thank you for your recent stay and for rating us at 4/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.Sincerely,Patcharaporn CrutmuangGuest Experience ManagerGrand Mercure Bangkok Atrium.

Dear Ma del Consuelo,We really appreciate you taking the time to share your rating and comments about your stay at the Grand Mercure Bangkok Atrium. We humbly received your feedback about our room condition that need updating. But for all that, our main priority is to be able to offer the well maintained and comfortable atmosphere for our guest. As your satisfaction is very important for us; we regret to hear that you have slightly discomfort using our concierge service. However, we will make sure that we deliver your feedback to the team to enhance more our guest experience. Thank you again for sharing your experience with us and hope we will have an opportunity to welcome you back again for your next visit.

Dear NAOKI, We very much appreciate your feedback regarding your stay at the Grand Mercure Bangkok Atrium. We humbly received your value feedback and have reviewed it with our team to foster the improvement. We care always looking for ways to improve our customer experience. Your satisfaction is very important to us.Thank you for your review and hope you will consider staying with us again.Sincerely,

Dear Nicholas,Thank you for your recent stay and awarding us an outstanding rating. We are delighted that your stay exceeds your expectations.Thank you again for sharing your feedback and we are looking forward to welcoming you back for another exceptional stay.Sincerely,Patcharaporn Crutmuang,Guest Experience ManagerGRAND MERCURE BANGKOK ATRIUM

Dear Jordan,We very much appreciate your exceptional rating and comments regarding your stay at the Grand Mercure Bangkok Atrium. We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and we hope to enhance this experience even further in the future.Thank you again for sharing your experience, and we look forward to having you back with us again soon.Sincerely,

Dear Brian,We very much appreciate your feedback regarding your recent stay at the Grand Mercure Bangkok Atrium.We are deeply sorry to hear about your unpleasant experience. We humbly received your comment in regard our hotel needs upgrading. on the other hand, our main priority is to be able to offer the well maintained and comfortable atmosphere. We truly know that our guest satisfaction is our priority concern, and you have our assurance that we are currently looking into issue that you mentioned in order to enhance better stay experience for our guest.Furthermore, we completely understand that our hotels always welcome tourists from many nationalities and the English communication for staff plays very essential, as the result in this matter; We strongly take your feedback very seriously and we'll review our training process and take steps to ensure that our representative staff are knowledgeable and courteous. Thank you again for sharing your experience with us. We hope to have an opportunity to welcome you back and make your stay more enjoyable.Sincerely,Patcharaporn Crutmuang,Grand Mercure Bangkok Atrium.

Dear Donald,We very much appreciate your feedback regarding your stay at the Grand Mercure Bangkok Atrium. Thank you for your recent stay and awarding us an outstanding rating. We hope to have you back with us again in the near future.Sincerely,

Dear Asil,Thank you for choosing to stay with us and we very much appreciate your feedback regarding your stay at the Grand Mercure Bangkok Atrium. We appreciate your value feedback which we always strive to provide quality service and satisfaction to our guests in order to enhance exceptional guest's experience even further.Thank you again for sharing your experience and we hope to have an opportunity to welcome you back again in the future.Sincerely

Dear Per,We very much appreciate your feedback regarding your stay at the Grand Mercure Bangkok Atrium. Thank you for your recent stay awarding us positive rating. Your feedback is really appreciated. In the near future we hope to welcome you back again soon.Sincerely

Dear Johan, We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium. It is such a wonderful that you found our rooms comfortable and our associates friendly. We are really delighted that your stay exceeded your expectation. Your glowing feedback made our day!Thank you again for sharing us your experience. We eagerly await your next visit and the chance to exceed your expectation once more.Sincerely,

Dear MICHIAKI,Thank you for your recent stay and awarding us a positive rating!It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your review and value feedback are appreciated. Thank you for staying with us and hope to have an opportunity to welcome you back and turn your experience to be your outstanding stay.Sincerely,

Dear Sam,Thank you for your review. We very appreciate that you took the time to share your recent experience, however we do find it very distressing. Our primary goal is to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams do the improvements can be made and well taken care of. In the future we hope you consider giving us another chance to serve you better.Warm Regards Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Bangkok Atrium

Dear RYAN. We very much appreciate your feedback regarding your stay at the Grand Mercure Bangkok Atrium.Thank you for choosing us and giving us a perfect 5/5 rating. We are thrilled that you had a wonderful stay with us. Thank again for taking your time to rate our hotel. We are indeed looking forward to your next visit and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Jeremy, We are sorry to hear that the condition of the room was less than ideal. Our primary goal is to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so the improvements can be made. In the future we hope you consider giving us another chance to impress you. Warm Regards Patcharaporn Crutmuang Guest Experience Manager Grand Mercure Bangkok Atrium

Thank you for reaching out to our team with feedback about your stay at the Grand Mercure Bangkok Atrium. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of the room condition that needs upgrading. Our main priority is to be able to offer the well maintained and comfortable atmosphere. Our guest satisfaction is our priority concern. We will deliver your feedback to our team as we strive to meet our guest's need to enhance better stay. Thank you again for sharing your experience. We really hope you will consider staying with us again. Sincerely, Patcharaporn Crutmuang, GRAND MERCURE BANGKOK ATRIUM

Dear Alice ,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,

Dear Sabine,Thank you for taking the time to write a review on your stay with us. We were sorry to read that your stay didn’t meet the expectations. All improvement points given during your stay have been well noted and immediately put to action to better your experience.We hope we have the opportunity to welcome you back in the near future.Yours Sincerely,

Dear Motoki,Thank you for taking the time to write a review on your stay with us. We were sorry to read that your stay didn’t meet the expectations. All improvement points given during your stay have been well noted and immediately put to action to better your experience.We hope we have the opportunity to welcome you back in the near future.Yours Sincerely,

Dear Tracy,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Michael,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,

Dear Anonymous,Thank you for taking the time to write a review on your stay with us. We were sorry to read that your stay didn’t meet the expectations. All improvement points given during your stay have been well noted and immediately put to action to better your experience.We hope we have the opportunity to welcome you back in the near future.Yours Sincerely,

Dear Olivia,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Maribel,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Nicolas,Thank you for taking the time to write a review on your stay with us. We were sorry to read that your stay didn’t meet the expectations. All improvement points given during your stay have been well noted and immediately put to action to better your experience.We hope we have the opportunity to welcome you back in the near future.Yours Sincerely,

Dear John,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Fiona,Thank you for taking the time to write a review on your stay with us. We were sorry to read that your stay didn’t meet the expectations. All improvement points given during your stay have been well noted and immediately put to action to better your experience.We hope we have the opportunity to welcome you back in the near future.Yours Sincerely,

Dear Dominique,Thank you for taking the time to write a review on your stay with us. We were sorry to read that your stay didn’t meet the expectations. All improvement points given during your stay have been well noted and immediately put to action to better your experience.We hope we have the opportunity to welcome you back in the near future.Yours Sincerely,

Dear Katrine,Thank you for taking the time to write a review on your stay with us. We were sorry to read that your stay didn’t meet the expectations. All improvement points given during your stay have been well noted and immediately put to action to better your experience.We hope we have the opportunity to welcome you back in the near future.Yours Sincerely,

Dear Malimone,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Jean-Michel,Thank you for taking the time to write a review on your stay with us. We were sorry to read that your stay didn’t meet the expectations. All improvement points given during your stay have been well noted and immediately put to action to better your experience.We hope we have the opportunity to welcome you back in the near future.Yours Sincerely,

Dear Rohab,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Duangkamol Kongsuwan(Ms.)Front Office Manager

Dear Lee,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Duangkamol Kongsuwan(Ms.)Front Office Manager

Dear Sung Youn,We very much appreciate your comments regarding your stay at the Grand Mercure Bangkok Atrium.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Duangkamol Kongsuwan(Ms.)Front Office Manager