Khu sảnh

Nhận xét về Hilton Garden Inn Bangkok Silom

3.5 out of 5
Hilton Garden Inn Bangkok Silom
320 Silom Road, Bang Rak, Bangkok, Bangkok

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 355/1004 nhận xét" "
Đánh giá 8 - Tốt. 408/1004 nhận xét" "
Đánh giá 6 - Được. 144/1004 nhận xét" "
Đánh giá 4 - Kém. 52/1004 nhận xét" "
Đánh giá 2 - Tồi. 45/1004 nhận xét" "

8,2/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,6/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Manh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thats ok. Verry good
Lưu trú 3 đêm vào Tháng 5, 2023
Chompoo trả lời vào 15/05/2023
Dear Manh,We very much appreciate your comments regarding your stay at the Novotel Bangkok Silom Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Parichat RungtanawongAssistant Room Division Manager

8/10 - Tốt

Loan

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi phòng
bất tiện khi đồ dubgf cá nhân hoàn toàn khôbg được phục vụ . khăn tắm áo choàng tắm đều pai gọi lễ tân . bàn chải đánh rằn cũng thế . quá thất vọng với mô hình 4s . ở vn novotel hoàn toàn khác biệt .
ampawan trả lời vào 25/04/2017
Cảm ơn quý khách đã dành thời gian để cho chúng tôi biết cảm nhận của quý khách về thời gian ở tại Novotel Bangkok Fenix Silom. Tôi xin lỗi vì thời gian quý khách ở tại khách sạn đã không đáp ứng được kỳ vọng của quý khách; hãy cho phép tôi bày tỏ lời xin lỗi chân thành nhất của mình. Tại Novotel, chúng tôi nỗ lực để đem lại một trải nghiệm về dịch vụ vượt trội cho mọi khách hàng; do đó ý kiến phản hồi của quý khách có ý nghĩa vô cùng quan trọng đối với chúng tôi. Quý khách hãy tin tưởng rằng chúng tôi đang áp dụng những biện pháp thích hợp để giải quyết vấn đề và không để lặp lại trong tương lai. Chúng tôi đánh giá cao việc quý khách đã chia sẻ với chúng tôi những điều mà quý khách chưa thấy hài lòng và thực sự hy vọng quý khách sẽ cho chúng tôi cơ hội để phục vụ quý khách tốt hơn trong tương lai gần. Trân trọng,

2/10 - Tồi

Mariyam Zaha

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was ready as per the reception for day 2. But there were no proper room amenities or facilities. Not enough towels, pillowcase had stains and the room was mouldy again. TV wasn’t working and remote has issues, when we requested to change they did not change it.
Lưu trú 1 đêm vào Tháng 5, 2024

4/10 - Kém

Mariyam Zaha

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room facilities are not well kept, the sheets are mouldy and AC is not serviced with a lot of dust in the vents. In the shower, no mats for the bathroom area and need better cleaning because there is dirt in the bathtub and the area near the knobs in the tub. Rooms are not cleaned properly and there is a mouldy smell in the room
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Dennis

Lưu trú 6 đêm vào Tháng 2, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 19/05/2024
Dear Mr. Dennis, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

6/10 - Được

SEIJI

Lưu trú 2 đêm vào Tháng 5, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 19/05/2024
Dear Mr. Seiji, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

Roberto

Lưu trú 4 đêm vào Tháng 4, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 19/05/2024
Dear Mr.Roberto, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall the hotel is very good. There are issues with noise from the busy road outside. The staff were very helpful and friendly. The food was excellent. If you are intending to visit the palace or temples from this hotel I suggest using the river ferry which cost 16 bath one-way.
Lưu trú 1 đêm vào Tháng 4, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 16/04/2024
Dear Mr.JohnWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

Pochiu

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Formerly Novotel property, now a Hilton Garden Inn, so far no major changes. A/C good, no slippers or other usual amenities in room like toothbrush/slippers, etc. Good price though.
Lưu trú 3 đêm vào Tháng 3, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 30/03/2024
Dear Mr. PochiuThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

6/10 - Được

Murilo de Paula

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Carpete sujíssimo e com muito odor.
Lưu trú 3 đêm vào Tháng 2, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 28/02/2024
Dear Mr.Murilo and Ms.Paula , Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 - Tốt

MASAYUKI

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 2, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 28/02/2024
Dear Mr. Masayuki, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

6/10 - Được

Olga

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Rooms were not cleaned regularly, until you reminded to do so. Not enough towels. Teception and concierge staff pretty good.
Lưu trú 4 đêm vào Tháng 2, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 28/02/2024
Dear Mr. Olga, Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

Duane

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service
Lưu trú 2 đêm vào Tháng 2, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 21/02/2024
Dear Mr. Duane, We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Duane

Thích: Sạch sẽ, nhân viên & dịch vụ
Outlet next to bed not working. Wi-Fi was spotty at times when I really needed it to work smoothly.
Lưu trú 5 đêm vào Tháng 2, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 20/02/2024
Dear Mr. Duane, Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

2/10 - Tồi

TAKAHIRO

Không thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 2, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 15/02/2024
Dear Mr. TakahiroThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

4/10 - Kém

Tommi

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Budget hotelli. Ylihinnoiteltu huoneen tasoon nähden. Uima-allas pieni. Max 50e ok. Aamiainen ok.
Lưu trú 1 đêm vào Tháng 2, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 12/02/2024
Dear Mr. Tommy,Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 - Tốt

christian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel vieillissant
Lưu trú 2 đêm vào Tháng 2, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 12/02/2024
Dear Mr. Christian,Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Kristi

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Woohoo Bangkok!!!
This hotel is in a great location, the staff was friendly and the food was great. The hotel could use some updating in the hallway carpet, painting, and the refreshing of rooms that are listed as non-smoking.
Lưu trú 3 đêm vào Tháng 1, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Mr. KritiThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 - Tốt

TAO EN

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
每天備品補貨不一,但不影響住宿,飯店設備些微老舊,有一些既定問題,但有點是真的很便宜,整體cp值還是高的
Lưu trú 5 đêm vào Tháng 1, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Mr. Tao EnThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

Kathy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good experience
The area is perfect, the hotel is not new but in good conditions.the service was good. The breakfast is perfect!!! My window view at night was memorable!
Lưu trú 4 đêm vào Tháng 1, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Ms.KathyWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Marilyn

Thích: Sạch sẽ
I realize it has recently changed hands and will be going under renovations The staff especially in the bar have a deer inn the headlight look and they ignore me until I ask them for service. I think it’s a case they are not comfortable outside of Thai language.
Lưu trú 5 đêm vào Tháng 1, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Ms.MarilynThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

elodie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fug
Lưu trú 4 đêm vào Tháng 1, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear ElodieThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Not so good
Lưu trú 2 đêm vào Tháng 1, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr. AnonymousThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

4/10 - Kém

Mariana

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
1) we payed for superior room. We had such room last yeat by this time and we can compare. This time around the room was smaller abd we were adk to additionally pay 20 CAD/ day to have the room tha we booked. 2) the breakfast was supposed tb in included but we were charged every day 3) the quality of air in the room was unacceptable: there was not enough oxigen and too much hunidity, hard to breath. The last day, of january 14, we had to meek the door open for breathing. 4). At check out, we were tols tha everything is Ok. We ask for a bill, we wee told we will receive it by email. We we saw thw breakfast was charged everyday, we wanted to discuss this charge bu we could not. Nobody answers the phone. VERY DISSAPOINTED
Lưu trú 4 đêm vào Tháng 1, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Ms.MarianaThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

laurence

Lưu trú 3 đêm vào Tháng 1, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr. LaurenceWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 - Tốt

solange

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Tem carpe no quarto, não tem luzes no teto só nas laterais da cama e em outros locais é isso deixa o quarto escuro.
Lưu trú 5 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr.SolangeThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Stefan

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr. Stefan,We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

Peter

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent stay; good breakfast
Lưu trú 3 đêm vào Tháng 1, 2024
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr. PeterWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 - Được

Gurudath

Lưu trú 2 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr. GurudathWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

Emmanuel Oluwatope

Lưu trú 10 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr. EmmanuelWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Syed

Lưu trú 1 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr. SyedWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

4/10 - Kém

Christina

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dirty and old - central location
Dirty and old. Cleaning a joke. Breakfast bad and very few things to choose from. On the plus side the location is central
Lưu trú 4 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Ms. ChristinaThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Pisit

Lưu trú 1 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr.PisitWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 - Được

ANDRZEJ, VANCOUVER

Lưu trú 3 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Mr. AndrzejThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

4/10 - Kém

katia

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Moldy and smelly
Outdated hotel with marijuana store on ground floor. Very strong smell of marijuana ever time you enter the hotel. Room smelled moldy. Very humid. Bathroom was old and water did not heat up properly.
Lưu trú 6 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Mr. KatiaThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Leslie

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ
Breakfast were great
Lưu trú 5 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr.LeslieWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

4/10 - Kém

Lik Chian, Eugene, Singapore

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Disappointed with this hotel, expected something much better especially when it carries the name of Novotel. Breakfast was decent; but it was the same everyday. Lobby & Concierge area was bland, not welcoming. Very limited dining options in hotel. Room amenities were very poor, shower head was broken and leaking; informed the reception staff several times but nothing done. Room cleaning were poor, did not give new clean towels. Aircon in room was not cold at all; was controlled automatically, can not adjust manually. Curtains in the room were spoilt, cannot be drawn closed fully, the morning sun was glaring right at the bed. Insufficient power points plug in the room, cannot charge multiple devices at same time. Renovation was done during our stay in the hotel. Overall disappointed with the hotel, didn’t let my expectations
Lưu trú 4 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Mr. Lik ChianThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

6/10 - Được

Satoshi

Khách đi công tác
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
交通は駅から遠いのが難ですがタクシーは捕まえやすい。スワンナプーム空港までは高速込み500バーツで手配してくれる。周辺での食事はローカルな屋台からレストランまで特に困りはしない。コンビニ(7-11)が5分圏内に2軒あり不便はない。アメニティはシャンプー、コンディショナ。タオルはバスタオルのみが用意されている。シャワーは壊れていて天井固定のだけが使用可能だった。
Lưu trú 3 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Mr. SatoshiThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Marcia

Lưu trú 1 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Ms. Marcia,We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Sor Khim Justina

Lưu trú 5 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 31/01/2024
Dear Mr. Sor Khim JustinaWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

Gayle

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were very friendly and the property was not too far from the river.
Lưu trú 3 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 01/02/2024
Dear Mr. GayleWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

8/10 - Tốt

André

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Mr. AndreWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

??

Lưu trú 3 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 01/02/2024
Dear Valued GuestWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 - Được

Ken

Khách đi công tác
Thích: Tiện nghi phòng
Không thích: Nhân viên & dịch vụ
サスティナブルやsdgと言うワードを使って、サービスの簡略化や手抜きを感じました。 部屋には当初、タオルはバスタオルしか無く、アメニティもほとんどありませんでした。 フェイスタオルや歯ブラシはフロントに言わないともらえませんでした。 こう言った案内は全く無く、フロントの電話番号も部屋には無かったので、自分でエレベーターで下がらないとなりませんでした。
Lưu trú 4 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Mr. KenThank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Beppu

Lưu trú 3 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Mr. BeppuWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

10/10 - Xuất sắc

Phitsamay

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 9 đêm vào Tháng 11, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 01/02/2024
Dear Ms.PhitsamayWe very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hilton Garden Inn Bangkok Silom

6/10 - Được

YEW HOONG

Thích: Nhân viên & dịch vụ
Room lightings not bright enough.
Lưu trú 1 đêm vào Tháng 12, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Mr. Yew Hoong Thank you for taking the time to tell us about your experience at the Hilton Garden Inn Bangkok Silom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hilton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Hilton Garden Inn Bangkok Silom

8/10 - Tốt

Kelly

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Reception will accede to our request for more pillow, replenish amenities, water, daily housekeeping. Massage and manicure services is nearby the hotel.
Lưu trú 6 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Thanicha

Lưu trú 1 đêm vào Tháng 11, 2023
Hilton Garden Inn Bangkok Silom trả lời vào 07/02/2024
Dear Ms.Thanicha,We very much appreciate your comments regarding your stay at the Hilton Garden Inn Bangkok Silom . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hilton Garden Inn Bangkok Silom

6/10 - Được

Prateek

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 11, 2023