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Nhận xét về Mercure Bangkok Sukhumvit 11

4 out of 5
Mercure Bangkok Sukhumvit 11
18 Sukhumvit Soi 11 Nana Khlongtoey, Bangkok

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 518/933 nhận xét" "
Đánh giá 8 - Tốt. 316/933 nhận xét" "
Đánh giá 6 - Được. 65/933 nhận xét" "
Đánh giá 4 - Kém. 17/933 nhận xét" "
Đánh giá 2 - Tồi. 17/933 nhận xét" "

9,0/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Doan Nhu Ngoc

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The hotel was great location, the room is comfortable + clean, friendly staffs, only the breakfast need to be improved.
Lưu trú 1 đêm vào Tháng 3, 2018
Suchada Jirapanitcharoen, Hotel Manager trả lời vào 24/07/2018
Thank you for telling us about your most recent visit with us. We are pleased to hear that you enjoyed the property, its location and the service received by our Heartists. Should your travels bring you back to Bangkok, we would be pleased to welcome you again. Yours sincerely,

10/10 - Xuất sắc

Aimee

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We thoroughly enjoyed our stay at the Mercure. Our room was great, a good size and with everything we needed for our stay. Staff were friendly but not over bearing and location wise it couldn’t have been much better. A short walk to the BTS to explore the city but also plenty of bars and restaurants on your doorstep if you didn’t fancy going far. Pool area was clean and quiet and the bar well stocked.
Lưu trú 9 đêm vào Tháng 5, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 25/05/2024
Dear Aimee, Thank you for sharing your positive feedback about your recent stay at Mercure Bangkok Sukhumvit 11. We are delighted to hear that you thoroughly enjoyed your stay with us, especially appreciating the great room size, friendly staff, and convenient location. It's wonderful to know that you found our pool area clean and quiet, and enjoyed the well-stocked bar. At Mercure, we strive to provide a comfortable and enjoyable experience for all our guests. Should your travels bring you back to Bangkok, we would be honored to welcome you again. Warm regards,

10/10 - Xuất sắc

Alexander

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 5, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 25/05/2024
Dear AlexanderThank you for choosing our hotel and for giving us a perfect score! We are thrilled to hear that you had an excellent experience. If there are specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay outstanding. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.

4/10 - Kém

Pegan

Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There was a cockroach in the shower.. even after housekeeping came to make up the room, it wasn't removed. Staff was rude when we asked for late checkout. We get it that the occupancy level might be high, but there was no need to be snappy about it. Booked the hotel because it is an international chain but it fell short of that standard. Disappointed.
Lưu trú 4 đêm vào Tháng 5, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 23/05/2024
Dear Pegan, We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, your concerns have been shared with the housekeeping team for immediate action. Regarding the late checkout request, we appreciate your understanding and will address this with our staff to ensure a more courteous response in the future. We strive to meet international standards and regret falling short of your expectations. Thank you for your feedback. Regards

8/10 - Tốt

Alexander

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Having stayed here multiple times this place now feels like home. The staff is always super friendly and helpful.. love the covinience of having a grateful Asian fusion restaurant on premises that serves tasty food and also a great place for drinks on its outdoor deck. The hotel is right in the middle of a busy touristy street with many food options, rhtrntsinment snd good access to shoping and transportation.. but what I enjoy the most besides the convenience ds and comforts here are the people who wotkninnthe hotel.
Lưu trú 4 đêm vào Tháng 5, 2024
Dear Alexander, Thank you for choosing Mercure B trả lời vào 12/05/2024
Dear Alexander, Thank you for choosing Mercure Bangkok Sukhumvit 11 as your preferred accommodation. We are delighted to hear that you consider our hotel as your home away from home. It is wonderful to know that our staff's friendliness and helpfulness have left a positive impression on you. We are thrilled that you enjoyed the convenience of having an Asian fusion restaurant on-site, offering delicious food and a great spot for drinks on the outdoor deck. Being centrally located in a vibrant area with various dining options, entertainment venues, and easy access to shopping and transportation indeed adds value to our guests' experiences. Your kind words about our dedicated team members are truly appreciated. We look forward to welcoming you back for another memorable stay. Warm regards,

8/10 - Tốt

TATSUYA

Lưu trú 1 đêm vào Tháng 4, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 25/05/2024
Dear Tatsuya,Thank you for choosing our hotel and for your positive feedback. We're delighted to hear that you had a great experience during your stay. If there are any specific aspects that contributed to your satisfaction or if you have any suggestions for improvement, please feel free to share. Your insights are valuable to us as we continually strive to enhance our services. We look forward to the opportunity to host you again for another enjoyable stay in the future.Best regards,

2/10 - Tồi

Michael

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Terrible reservation staff. Made reservations for three days, thru Expedia. Tried to extend at hotel for fourth. They stated could only extend for multiple two day says. I explained it would be a four day stay. They could not understand that and would only extend if I purchased two additional days. I checked out after three. Every room extremely noisey. From people walking on top, to the thumping bar music on the street. Street in front of hotel filled with Africans trying sell you drugs and ladyboy prostitutes standing in front of hotel, propositioning you.
Lưu trú 3 đêm vào Tháng 4, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 04/05/2024
Dear Michael, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your stay regarding the reservation extension process and the noise disturbances. Our reservation policy sometimes requires minimum extensions of two days, which might have caused confusion in this situation. We regret any misunderstanding that may have arisen and assure you that we will review our communication procedures to prevent such issues in the future. Regarding the noise disturbances, we understand the importance of a peaceful environment for our guests and will explore ways to minimize external noise impact further. Please accept our apologies for the discomfort caused by the external factors you encountered. Your feedback is valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards,

8/10 - Tốt

RYUJI

Lưu trú 5 đêm vào Tháng 12, 2023
Apiradee Choojiew, Front Office Manager trả lời vào 12/05/2024
Dear RYUJIThank you for taking the time to rate your experience, and we appreciate your feedback, though we noticed a score of 4 out of 5. We are grateful for your positive rating and would love to hear more about your stay. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. Your insights are valuable as we strive to enhance our services and provide an even better experience in the future.Regards

10/10 - Xuất sắc

Nobuyuki

Lưu trú 4 đêm vào Tháng 4, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 12/05/2024
Dear Nobuyuki,Thank you so much for your perfect score! We are delighted to hear that you had a fantastic experience during your stay. If there's anything specific you particularly enjoyed or if you have any suggestions for further improvement, please feel free to share. Your feedback is invaluable, and we look forward to welcoming you back for another exceptional stay in the future.Best Regard

10/10 - Xuất sắc

masahiro

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
全体的によかった
Lưu trú 1 đêm vào Tháng 4, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 20/04/2024
Dear Masahiro, Thank you for your positive feedback on your recent stay with us. We are delighted to hear that you had an overall enjoyable experience at Mercure Bangkok Sukhumvit 11. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Warm regards,

10/10 - Xuất sắc

DARYL

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location Good lounge Great pool
Lưu trú 1 đêm vào Tháng 4, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 20/04/2024
Dear Daryl, Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed our excellent location, good lounge, and great pool. Your kind words are truly appreciated. We look forward to welcoming you back soon. Warm regards,

10/10 - Xuất sắc

ARSENE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 10 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 12/05/2024
Dear ARSENEThank you for giving us a perfect score of 5 out of 5! We're thrilled to hear that you had a wonderful experience during your stay. If there are any specific highlights or aspects of your visit that stood out, please feel free to share. Your feedback is invaluable to us as we continually strive to exceed our guests' expectations. We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Best regards,

10/10 - Xuất sắc

Sachiho

Lưu trú 2 đêm vào Tháng 4, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 12/05/2024
Dear SachihoThank you for taking the time to rate your experience, and we appreciate the perfect score of 5 out of 5. We are delighted to hear that you had a positive stay with us. If there are any specific aspects that contributed to your satisfaction or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable as we strive to provide the best service for our guests. We look forward to the opportunity of hosting you again for another excellent stay in the future.Best regards,

8/10 - Tốt

Oi Yee

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Is located on a bar street so if anyone doesn’t like a bustling street in front of the hotel might not like it. However the family rooms located on the other side of the hotel so it’s not affected by the bar (music till late) at all. There are many dining options and near BTS
Lưu trú 5 đêm vào Tháng 3, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 11/04/2024
Dear Oi Yee, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our family rooms located away from the bustling bar street, ensuring a peaceful stay. Our hotel's strategic location offers various dining options and proximity to the BTS for added convenience. We appreciate your kind words and look forward to welcoming you back soon. Best Regards

8/10 - Tốt

Ralf

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
very loud outside, Partymusic until early morning
Lưu trú 10 đêm vào Tháng 3, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 28/03/2024
Dear Ralf, Thank you for sharing your feedback with us. We regret to learn about the disturbance you faced due to the loud music outside. Please accept our sincere apologies for any inconvenience caused. We strive to ensure all our guests have a comfortable stay. Your concerns will be shared with the relevant team for further improvement. We appreciate your understanding and hope to welcome you back for a more peaceful experience. Warm regards,

10/10 - Xuất sắc

Josef, Xaghra , Gozo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel good area very busy great for shopping beer bars and restaurants
Lưu trú 1 đêm vào Tháng 3, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 28/03/2024
Dear Josef, Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed your stay at Mercure Bangkok Sukhumvit 11. Our hotel's prime location offers easy access to shopping centers, beer bars, and restaurants for your convenience. We hope to welcome you back for another pleasant experience soon. Warm regards,

10/10 - Xuất sắc

Yuki

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
プールが大きくてとても素敵でした。プールサイドに樹があるのもよいし、レストランの食事もドリンクも美味しかった。サービスもフレンドリーだし、何も文句はないです。早朝に帰国だったので、朝食を食べられなかったことだけが残念でした。
Lưu trú 1 đêm vào Tháng 3, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 22/03/2024
Dear Yuki, Thank you for your positive review! We are delighted to hear that you enjoyed our large and lovely pool, the lush surroundings, as well as the delicious food and drinks at our restaurant. We are glad to know that you found our service friendly. We regret that you missed breakfast due to your early departure. Your feedback is valuable to us. Regards

10/10 - Xuất sắc

Philipp

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 12/05/2024
Dear PhilippThank you for taking the time to rate your experience with us, and we are thrilled to see that you gave us a perfect score of 5 out of 5. We are delighted that you had an excellent stay. If there are any specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay outstanding. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.Best regards,

10/10 - Xuất sắc

Muhammad Asim

Lưu trú 1 đêm vào Tháng 3, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 12/05/2024
Dear Muhammad AsimThank you for taking the time to rate your experience with us, and we are delighted to see that you gave us a perfect score of 5 out of 5. We appreciate your positive feedback and are thrilled to know that you had a wonderful stay. If there are any specific aspects that stood out to you or if you have any suggestions for improvement, please feel free to share. Your input is valuable as we strive to continually provide excellent service. We look forward to the pleasure of hosting you again for another outstanding experience in the future.Best regards,

10/10 - Xuất sắc

Sagar

Lưu trú 3 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 20/03/2024
Dear Sagar,Thank you for taking the time to rate your experience with us, and we are delighted to see that you gave us a perfect score of 5 out of 5. We appreciate your positive feedback and are thrilled to know that you had a wonderful stay. If there are any specific aspects that stood out to you or if you have any suggestions for improvement, please feel free to share. Your input is valuable as we strive to continually provide excellent service. We look forward to the pleasure of hosting you again for another outstanding experience in the future.Best regards,

10/10 - Xuất sắc

ASI, Ramat Gan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
Lưu trú 2 đêm vào Tháng 3, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 14/03/2024
Dear ASI, Thank you for your positive feedback! We are delighted to hear that you had an amazing experience at Mercure Bangkok Sukhumvit 11. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay. Warm regards,

10/10 - Xuất sắc

Ranpreet

Lưu trú 4 đêm vào Tháng 3, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 12/05/2024
Dear Ranpreet,Thank you for choosing our hotel and for the perfect score of 5 out of 5! We are delighted that you had an excellent experience during your stay. If there are specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay outstanding. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.Best regards,

10/10 - Xuất sắc

Suchada

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In a great area lots of things to do night and day
Lưu trú 3 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 10/03/2024
Dear Suchada,Thank you for choosing Mercure Bangkok Sukhumvit 11 and taking the time to leave a review. We are delighted to hear that you enjoyed our hotel's location in a vibrant area with plenty of activities to do both during the day and at night. Your feedback is greatly appreciated.Warm regards,

10/10 - Xuất sắc

SHINJI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
アップグレードしてもらい広い部屋でよかったです!
Lưu trú 2 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 10/03/2024
Dear SHINJI,Thank you for taking the time to share your positive experience at Mercure Bangkok Sukhumvit 11. We are delighted to hear that you enjoyed your stay in our spacious upgraded room. Your satisfaction is our top priority, and we appreciate your kind words. Should you have any further feedback or requests, please do not hesitate to let us know. Warm regards,

10/10 - Xuất sắc

Dean

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
5 stars
Lưu trú 2 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 10/03/2024
Dear Dean,Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a positive experience at Mercure Bangkok Sukhumvit 11. Your feedback is greatly appreciated, and it motivates us to continue providing exceptional service to our guests. We look forward to welcoming you back in the future.Best regards,

10/10 - Xuất sắc

Darren, Mentor

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Planted right in the middle of an entertainment area with plenty of outdoor eateries, cafes, bars, and restaurants and walking distance to Bumrungrad Hospital and Nana and Asok stations make this a great place to stay. There is a little bit of band noise at night but not enough to keep me awake
Lưu trú 4 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 10/03/2024
Dear Darren,Thank you for choosing to stay at Mercure Bangkok Sukhumvit 11 and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed our convenient location in the heart of an entertainment area, with a wide range of eateries, cafes, bars, and restaurants nearby. We understand that there may have been some noise from the bands at night, but we're glad it did not disrupt your sleep. We appreciate your review and hope to welcome you back in the future.Warm regards,

10/10 - Xuất sắc

Xavier

Lưu trú 5 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 12/05/2024
Dear XavierThank you for choosing our hotel for your recent stay. We appreciate your feedback and are pleased to see that you had a positive experience. Your satisfaction is our priority, and we are always eager to improve. If there are specific aspects that contributed to your enjoyment or if you have any suggestions for enhancement, please feel free to share. Your insights are valuable to us as we strive to provide the best possible service for our guests. We look forward to the opportunity to host you again in the future.Best regards,

10/10 - Xuất sắc

Claudia Monika

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wir waren jetzt schon mehrmals in diesem Hotel, da es sehr zentral liegt und ein hervorragendes Frühstück anbietet. Die Zimmer sind groß und sauber und das Personal sehr zuvorkommend
Lưu trú 3 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 28/03/2024
Dear Claudia Monika,Thank you for your continued patronage and for sharing your positive experience with us! We're thrilled to hear that you appreciate our central location and enjoy our excellent breakfast offerings. It's wonderful to know that you find our rooms spacious and clean, and we're delighted that our staff's hospitality has left a lasting impression on you. We look forward to welcoming you back for many more memorable stays in the future.Best regards,

8/10 - Tốt

Juan Carlos

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Buen hotel buena calidad bien ubicado
Me solia alojar en este hotelantes de que lo reformarán. He vuelto después de la reforma y está muy bien.Como siempre muy limpio tranquilo y con buen servicio.
Lưu trú 2 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 10/03/2024
Dear Juan Carlos,Thank you for taking the time to share your feedback about your recent stay at Mercure Bangkok Sukhumvit 11. We truly appreciate your kind words and are delighted to hear that you had a pleasant experience with us. It is our commitment to provide a clean, tranquil, and quality service to all our guests. We value your continued support and look forward to welcoming you back in the future.Warm regards,

10/10 - Xuất sắc

Jacopo

Lưu trú 4 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 10/03/2024
Dear JacopoThank you for choosing our hotel and for the perfect score of 10 out of 10! We're thrilled to hear that you had an excellent experience. If there are specific aspects or highlights that contributed to your satisfaction, we'd love to hear more about what made your stay outstanding. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.Best regards,

8/10 - Tốt

Toni

Lưu trú 2 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 10/03/2024
Dear Toni,Thank you for choosing to stay with us and for your feedback, scoring us 8 out of 10. We're glad you had a positive experience. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. Your insights are valuable as we continually strive to enhance our services. We look forward to the opportunity to host you again for an even more enjoyable stay in the future.Best regards,

10/10 - Xuất sắc

Man Hon

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 10/03/2024
Dear Man HonThank you for awarding us a perfect score of 10 out of 10! We are thrilled to hear that you had an excellent experience during your stay. If there are specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay exceptional. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another outstanding visit in the future.Best regards,

8/10 - Tốt

Ross

Thích: Tiện nghi, dịch vụ
I thought it was convenient, had good service and food, it was clean and safe. I didn’t like how noisy it was at night sometimes though.
Lưu trú 3 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 10/03/2024
Dear RoseThank you for your stay and positive feedback on our convenience, service, cleanliness, and safety. We appreciate your comments. We apologize for any nighttime noise disturbance; your feedback is crucial, and we'll work towards improvements. We hope to host you again for an even better experience.Best regards,

10/10 - Xuất sắc

Craig

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and very friendly staff. Many restaurants in the area and nightclubs.
Lưu trú 5 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 25/02/2024
Dear Craig,Thank you for taking the time to share your feedback about your recent stay at Mercure Bangkok Sukhumvit 11. We are delighted to hear that you found our hotel to be very clean and our staff to be friendly. We are indeed fortunate to be surrounded by a variety of restaurants and nightclubs, offering our guests a vibrant and diverse experience. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 - Xuất sắc

ARSENE

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
As a regular customer for the last few years, it will be nice if they can reserve the room requested for each of my stays. Thanks
Lưu trú 6 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 25/02/2024
Dear Arsene,Thank you for your continued loyalty as a regular customer of Mercure Bangkok Sukhumvit 11. We appreciate your feedback regarding room reservations. We understand the importance of having your requested room for each stay, and we will take this into account for future bookings. Your satisfaction is our top priority, and we strive to provide the best experience possible.Thank you for your valuable feedback.Best regards,

10/10 - Xuất sắc

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 25/02/2024
Dear Peter,Thank you so much for your fantastic review! We are thrilled to hear that you had a wonderful experience during your stay. Your perfect score means a lot to us, and we appreciate your positive feedback. If you have any further comments or suggestions, feel free to share them with us.We hope to welcome you back soon for another outstanding stay!Best regards,

8/10 - Tốt

Ali Alberto

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 10/03/2024
Dear Ali Alberto,Thank you for choosing our hotel and providing your feedback with a score of 8 out of 10. We're pleased to hear that you had a positive experience. If there are specific aspects that contributed to your satisfaction or if you have any suggestions for improvement, please feel free to share. Your insights are valuable as we strive to continually enhance our services. We look forward to hosting you again for another enjoyable stay in the future.Best regards,

10/10 - Xuất sắc

ASI, Ramat Gan

Lưu trú 3 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 12/05/2024
Dear ASIThank you for choosing our hotel and for the perfect score of 5 out of 5! We're delighted to hear that you had an excellent experience. If there are specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay outstanding. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.Best regards,

6/10 - Được

Ling

Lưu trú 3 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear Ling,Thank you for taking the time to rate your experience, and we appreciate your feedback, even though you gave us a score of 6 out of 10. We are committed to providing a superior stay for our guests, and your input is important to us. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. We value your insights and hope to have the opportunity to better meet your expectations in the future.Best regards,

10/10 - Xuất sắc

Martin

Lưu trú 2 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear Martin,We are very happy to learn that you had a great time with us and our staff provided you a great experience. We look forward to welcoming you again soon. Kind regards,

10/10 - Xuất sắc

Dean

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
5 star
Lưu trú 4 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear Dean,Thank you for taking the time to rate your experience with us, and we are delighted to see that you gave us a perfect score of 5 out of 5. We appreciate your positive feedback and are thrilled to know that you had a wonderful stay. If there are any specific aspects that stood out to you or if you have any suggestions for improvement, please feel free to share. Your input is valuable as we strive to continually provide excellent service. We look forward to the pleasure of hosting you again for another outstanding experience in the future.Best regards,

10/10 - Xuất sắc

CHING FUNG

Lưu trú 4 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear Ching FungThank you for awarding us a perfect score of 10 out of 10! We are thrilled to hear that you had an excellent experience during your stay. If there are specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay exceptional. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another outstanding visit in the future.Best regards,

8/10 - Tốt

Chiaki

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear Chiaki,Thank you for taking the time to rate your experience, and we appreciate your feedback, though we noticed a score of 4 out of 5. We are grateful for your positive rating and would love to hear more about your stay. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. Your insights are valuable as we strive to enhance our services and provide an even better experience in the future.Best regards,

10/10 - Xuất sắc

henrik

Lưu trú 5 đêm vào Tháng 2, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear Henrik,Thank you for taking the time to rate your experience with us, and we are thrilled to see that you gave us a perfect score of 10 out of 10. We are delighted that you had an excellent stay. If there are any specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay outstanding. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.Best regards,

8/10 - Tốt

QUTAIBA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear Qutaiba,Thank you for taking the time to rate your experience, and we appreciate your positive score of 8 out of 10. We're pleased to know that overall, you had a satisfactory stay. If there are specific areas where we can improve or if you have any feedback to share, we'd love to hear more about your experience. Your input is valuable as we strive to enhance our services and provide an even better experience in the future.Best regards,

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good value clean and nice sized room
This was a good comfortable hotel in a central location and the room size and amenities were good for the price. Good value breakfast also for a very reasonable price and helpful staff. The room was clean and comfortable. The road is noisy with lots of nightlife nearby but the room was pretty well insulated so slept well
Lưu trú 3 đêm vào Tháng 1, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear James,Thank you for choosing to stay at Mercure Bangkok Sukhumvit 11 and for taking the time to share your experience. We are delighted to hear that you found our hotel to be good value for money, with clean and spacious rooms. It is also wonderful to know that you enjoyed our breakfast and found our staff to be helpful. We understand that the lively nightlife nearby can be noisy, but we are pleased to hear that our well-insulated rooms provided you with a comfortable night's sleep.Thank you once again for your feedback, and we hope to welcome you back in the future.Warm regards,

10/10 - Xuất sắc

NAOKI, yokohamashi nakku

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
夜中の3時ぐらいまでうるさくて、寂しい人にはピッタリです。
Lưu trú 2 đêm vào Tháng 1, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear NAOKI,Thank you for taking the time to share your review of Mercure Bangkok Sukhumvit 11. We appreciate your feedback. We understand that the noise level until late at night may not have been ideal for you. Our hotel aims to create a comfortable and peaceful environment for all our guests, and we apologize for any inconvenience caused. We will take your feedback into consideration as we strive to improve our services. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Warm regards,

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Lưu trú 2 đêm vào Tháng 1, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear Value guest,Thank you for taking the time to rate your experience, and we appreciate your feedback, even though you gave us a score of 6. We are committed to providing a superior stay for our guests, and your input is important to us. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. We value your insights and hope to have the opportunity to better meet your expectations in the future.Best regards,

10/10 - Xuất sắc

tilo

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear Tilo,Thank you for taking the time to rate your experience with us, and we truly appreciate the perfect score of 10. We're delighted to hear that you had an excellent stay. If there are specific aspects that contributed to your satisfaction or if you have any feedback to share, please feel free to let us know. Your input is valuable to us as we continuously strive to provide the best service possible. We look forward to the opportunity of hosting you again and ensuring another outstanding experience.Best regards,

8/10 - Tốt

Lambertus

Lưu trú 3 đêm vào Tháng 1, 2024
Apiradee Choojiew, Front Office Manager trả lời vào 18/02/2024
Dear Lamnertus,Thank you for rating your experience with us and awarding us a score of 8. We appreciate your feedback and are glad to hear that you had a positive stay. If there are specific details that contributed to your rating or if you have any suggestions for improvement, please share them with us. Your insights are important as we continually strive to enhance our services. We hope to have the pleasure of hosting you again and ensuring an even more satisfying experience in the future.Regards