Metropole Bangkok

This is definitely not a 5-star hotel. I would barely give it 3. When I arrived I had to wait. And after giving me the key I had to Lug my own luggage upstairs. Even though there was staff there. Went all the way to my room to find out my key didn't work. Had to go all the way downstairs, wait, get my new key, then go back upstairs. The only good thing about this room is that it had a washer and dryer so that was pretty great. However there was a little mold growing on the sides of the tub. Everything looked brand-new yes. However you could tell if you look closer than it was not. A lot of the wood was banged up. Also they did not have good sound protection. So I heard beeping and honking all night long. In the morning I was very confused about where to go. Had to find out breakfast did not start until 7 a.m. Yet I woke up early so I could get my trip started. Had to wait half an hour. And when I did the food was not that great. No options other than eggs. Before leaving I asked if I could extend my room to check out at 2 p.m. and they said yes. I said it twice. When I came back went all the way to my room and found out my key card did not work. Again. They forgot to reprogram. Had to go all the way downstairs get it reprogrammed. Then come back upstairs. Mind you this is at 12:10 p.m. very frustrating. No Spa, no help with luggage, nothing. And then when I asked to help with a taxi to the airport they did. In the taxi the guys tried to charge me twice as much 500 baht.

第一次入住，裝修英式，早餐一般，附近有一間24小時超市。check in 給我們一張門卡，我們唯有用自己一張住宅門卡放入房卡槽裡，晚上後回酒店房，已經發現房間卡槽換了酒店房卡，我們跟執房員詢問，他說叫我們去大堂領取，我們到大堂跟酒店溝通，他說已告知執房員拿回去，到了check out 還未收到，我們詢問一下，原來執房員掉了，其實執房員執房時已掉了我們的房卡，又要我們去大堂資詢，大過份了