Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at Novotel Bangkok Platinum. It is always a pleasure to receive positive feedback. On the contrary, I am sorry to learn that the bathroom experience and service at pool bar did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bangkok Platinum, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate to sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We would like to thank you for your appreciation regarding your recent visit at Novotel Bangkok Platinum Pratunam.It is with great pleasure that we received your compliments. We will not fail to share your kind feedback with our team. I am sure that your kind word best reward for our staffs who work day after day to offer impeccable service. If you are travelling to Bangkok again, please do not hesitate to contact us.We hope to welcome you back in a near future.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at Novotel Bangkok Platinum. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the contrary, I am sorry to learn that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bangkok Platinum, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at Novotel Bangkok Platinum Pratunam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for your feedback. We appreciate your positive comments and note your suggestions about water pressure and arranging baby cots in advance. We are delighted you found the location convenient. Please accept our apologies for any inconvenience caused by the stairs. We hope to welcome you back soon. Best regards,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for sharing your experience with us. We apologize for the disturbance you encountered at night. Please be assured that we take guest safety and comfort seriously. We hope to get the opportunity to welcome you back for an improved stay. Best regards,Alin U.Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Novotel Bangkok Platinum Pratunam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for highlighting our friendly bell staff, concierge, and restaurant employees. We appreciate your feedback about the front office staff and will address this internally.We hope to welcome you back for an improved experience. Best regards,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for your kind words about Alin, our front desk team, and housekeeping staff. We are glad you enjoyed the convenient location near your favorite dining and shopping spots. Regarding the room amenities, we appreciate your feedback and will consider your suggestions for improvement. We hope to welcome you back soon. Best regards, Pranravich LRooms Division Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranravich LRooms Division Manager

Dear Valued Guest,We very much appreciate your positive feedback regarding your recent visit at Novotel Bangkok Platinum Pratunum.I am delighted to hear that you had a memorable experience and you liked many aspects of your stay. We are always happy to leave our guests a special moment and we are delighted to hear that you impressed with our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We hope to see you again very soon.Best Regards,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We very much appreciate your positive feedback regarding your recent visit at Novotel Bangkok Platinum Pratunum.I am delighted to hear that you had a memorable experience and you liked many aspects of your stay. We are always happy to leave our guests a special moment and we are delighted to hear that you impressed with our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We hope to see you again very soon.Best Regards,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for taking the time to leave us a review. We appreciate your kind words about our polite and helpful staff and the good service you received. We understand that you were not pleased with the design of the bathroom sink, which caused water to splash everywhere and wet nearby items. We will take your feedback into consideration as we strive to improve our facilities. Thank you for choosing Novotel Bangkok Platinum Pratunam. We hope to welcome you back in the future.Best regards,Alin U.Guest Experience Manager

Dear Valued Guest,We would like to thank you for your appreciation regarding your recent visit at Novotel Bangkok Platinum Pratunam.It is with great pleasure that we received your compliments. We will not fail to share your kind feedback with our team. I am sure that your kind word best reward for our staffs who work day after day to offer impeccable service. If you are travelling to Bangkok again, please do not hesitate to contact us.We hope to welcome you back in a near future.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We would like to thank you for your appreciation regarding your recent visit at Novotel Bangkok Platinum Pratunam. It is with great pleasure that we received your compliments. We will not fail to share your kind feedback with our team. I am sure that your kind word best reward for our staffs who work day after day to offer impeccable service. If you are travelling to Bangkok again, please do not hesitate to contact us. We hope to welcome you back in a near future.Regards,Pranravich LRooms Division Manager

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bangkok Platinum Pratunam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Regards,Pranravich LRooms Division Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at Novotel Bangkok Platinum. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the contrary, I am sorry to learn that Spagetti Carbonara did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bangkok Platinum, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We would like to thank you for your appreciation regarding your recent visit at Novotel Bangkok Platinum Pratunam.It is with great pleasure that we received your compliments. We will not fail to share your kind feedback with our team. I am sure that your kind word best reward for our staffs who work day after day to offer impeccable service. If you are travelling to Bangkok again, please do not hesitate to contact us.We hope to welcome you back in a near future.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyPranravich LRooms Division Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyPranravich LRooms Division Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Novotel Bangkok Platinum Pratunam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Bangkok Platinum Pratunam, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alin U.Guest Experience Manager

Dear Valued Guest,Thank you for choosing Novotel Bangkok Platinum Pratunam and for taking the time to leave your review. We appreciate your positive feedback regarding the cleanliness of our hotel and our great location. We strive to provide a clean and comfortable environment for all our guests.We value your feedback and will continue to work towards improving our services. Thank you once again for your valuable input.Best regards,Pranravich LRooms Division Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranravich LRooms Division Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranravich LRooms Division Manager

Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pranravich LRooms Division Manager

Dear Valued Guest,Thank you for your valuable feedback and comments on your recent visit to the Novotel Bangkok Platinum Pratunam. Based on the feedback and impressions we received, we will continue to work to improve our services. We look forward to seeing you again, and we hope your next visit is soon.Best Regards,Pranravich L.Rooms Division Manager

Dear Valued Guest,Thank you for your valuable feedback and comments on your recent visit to the Novotel Bangkok Platinum Pratunam. Based on the feedback and impressions we received, we will continue to work to improve our services. We look forward to seeing you again, and we hope your next visit is soon.Best Regards,Pranravich L.Rooms Division Manager

Dear Valued Guest,Thanks for providing such details and information. We are deeply saddened to know about your negative experience. We are deeply concerned to learn that your experience fell short of the expectations this time, and we have opened an investigation into to the concerns raised, as the deficiencies you described are obviously not up to the standards for that we are known. Please accept our sincere apologies for any inconvenience it has caused. Your constructive feedback has been shared with the heads of departments of the areas affected in order to prevent similar incidents in the future. We look forward to an opportunity to welcome you back as well as demonstrate our true services once again.Best Regards,Pranravich L.Rooms Division Manager