6 quầy bar/khu lounge, bar ở tầng thượng

Nhận xét về Tower Club at lebua

5 out of 5
Tower Club at lebua
1055/42 Silom Road, Bangkok, Bangkok

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 656/1004 nhận xét" "
Đánh giá 8 - Tốt. 215/1004 nhận xét" "
Đánh giá 6 - Được. 73/1004 nhận xét" "
Đánh giá 4 - Kém. 36/1004 nhận xét" "
Đánh giá 2 - Tồi. 24/1004 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Charlotte Kay

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What a fantastic hotel! Upon arrival, they took our bags and rather than queueing they led us to a seat, gave us cold water and a cold compress. We stayed on the 58th floor and we Paid for for the lounge access which I think is well worth it. Rooms were spacious, had a seperate lounge area, huge bathroom with a bath and shower. Balcony with a view of the river. Breakfast was the best I have ever had. Everything you can imagine. Indian, Thai, Italian, fry up, Japanese. Different cuts of bread,cheese, meats, sushi. Different stations where people made fresh eggs, fry ups, papaya salad etc. The lounge itself had a nice viewpoint, you can have free snacks and drinks untill 6pm (beer,wine,spirits,4 cocktails and soft drinks). Service was impeccable.
Lưu trú 5 đêm vào Tháng 5, 2024

8/10 - Tốt

Ronald

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Very conveniently located and the room is spacious however the setting inside the room is a bit too outdated.
Lưu trú 4 đêm vào Tháng 5, 2024

6/10 - Được

Paul

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Not the room I booked, asked for king bed and given 2 doubles. Staff offered to push the 2 beds together as a fix.. poor for what is suppose to be a class leading hotel,, no power point worked in the bathroom, wife had to dry her hair in the kitchen area. Not what I recieved on my first stay there last trip.
Lưu trú 1 đêm vào Tháng 5, 2024
Rajan Khurana trả lời vào 18/05/2024
Dear Paul,Thank you for your feedback. On behalf of the team, I apologize for not meeting your expectations. I understand your disappointment and hope you would consider giving us another chance. I look forward to welcoming you back and meet you in person. Sincerely,Rajan KhuranaGeneral Manager

10/10 - Xuất sắc

Gaverini, Beverly Hills

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great as always
Lưu trú 2 đêm vào Tháng 5, 2024
Rajan Khurana trả lời vào 13/05/2024
Dear Gaverini, Thank you so much for taking the time to leave a complimentary review about your recent stay. I am delighted to hear that you had a good stay. I hope to welcome you back for another great experience.Best regards, Rajan Khurana General Manager

10/10 - Xuất sắc

carlo

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All nice
Lưu trú 5 đêm vào Tháng 4, 2024
Rajan Khurana trả lời vào 03/05/2024
Dear Carlo, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

8/10 - Tốt

Helen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were disappointed with check in as we were told to take a seat and no one came to help us. When we asked it was clear they forgot about us. The manager rectified by proving us with drink vouchers for sky bar. One day our room had not been cleaned by 3pm . Once we called reception this was taken care of immediately. Otherwise the location and property is overall an excellent choice.
Lưu trú 2 đêm vào Tháng 4, 2024
Rajan Khurana trả lời vào 03/05/2024
Dear Helen, Thank you for taking out time for sharing your feedback. Please accept my apologies for not meeting your checkin experience. I am pleased to know that my team was able to assist you and you enjoyed your rest of the stay. It was a pleasure having you with us and we look forward to welcoming you back on many more occasions to come. With kind regardsRajan Khurana General Manager

10/10 - Xuất sắc

Steven

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 9 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 24/04/2024
Dear Mr. Hatch,We thank you for taking the time to share your review with us. We are pleased to know that you enjoyed your stay and look forward to welcoming you back.With kind regards,

10/10 - Xuất sắc

Dennie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent views
Lưu trú 3 đêm vào Tháng 4, 2024
Rajan Khurana trả lời vào 21/04/2024
Dear Dennie,Thank you so much for taking the time to leave a review about your recent stay. I am delighted to hear that you had a good stay. I hope to welcome you back for another great experience.Best regards, Rajan Khurana General Manager

8/10 - Tốt

Natyiela, Bronx

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Katina helped us with an early and easy check-in process.
Lưu trú 7 đêm vào Tháng 4, 2024
Rajan Khurana trả lời vào 25/04/2024
Dear Natyiela, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

10/10 - Xuất sắc

Maria

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing customer service and location was perfect for festival
Lưu trú 1 đêm vào Tháng 4, 2024
Rajan Khurana trả lời vào 17/04/2024
Dear Maria, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

6/10 - Được

DARYL

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Vip access was two can of beer brought to room after an hour, the lounge at tower club food is very limited, drinks are good , but not worth the extra money
Lưu trú 2 đêm vào Tháng 4, 2024
Rajan Khurana trả lời vào 17/04/2024
Dear DARYL, I thank you for your feedback and bringing this to my attention. I regret the inconvenience caused during your stay. I hope you would consider giving us another chance. I look forward to welcoming you back. With kind regards, Rajan Khurana General Manager

8/10 - Tốt

Mark

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not allot of walkable benefits and the top floors only cater for very high end.
Lưu trú 4 đêm vào Tháng 4, 2024
Rajan Khurana trả lời vào 12/04/2024
Dear Mark, I thank you for choosing Tower Club at lebua and for your kind feedback. I am delighted to know that you had a pleasant stay. I appreciate your comments, please contact our concierge team on your next visit and they can advise you many hidden local treasures in this area. On behalf of my team, it was a pleasure having you with us and we look forward to welcoming you back.Best regards,Rajan Khurana General Manager

6/10 - Được

Thuy-An

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The service was inconsistent … especially at breakfast. Some days you’d get coffee, other days you’d have to ask and wait. Overall the hotel is nice and big however expected more
Lưu trú 1 đêm vào Tháng 3, 2024
Rajan Khurana trả lời vào 02/04/2024
Dear Thuy-An, I thank you for your feedback and bringing this to my attention. I deeply regret the inconvenience caused during your recent stay. I understand your disappointment and hope you would consider giving us another chance. I look forward to welcoming you back. With kind regards, Rajan Khurana General Manager

10/10 - Xuất sắc

Chris

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ms. Eek was very nice and friendly assisting us with top skills services. I always stayed at the hotel for the past few years now. Loved the services, breakfast options, pool and all the rooftop atmosphere was beyond amazing. The only thing I would say though this time stayed. It was a lot of pigeons in the buffet, food, and the pool areas. It was a little gross out due to pigeons picking our food and they were in the pool as well. But that was the only thing I would say of the improvements.
Lưu trú 2 đêm vào Tháng 3, 2024
Rajan Khurana trả lời vào 17/04/2024
Dear Chris, It was a pleasure meeting you during your recent stay. Thank you for your kind words about our team and the special touches provided by Ms. Eek. We appreciate your feedback, please rest assured that we are addressing these issues. We are delighted that you enjoyed the breakfast, pool, and rooftop atmosphere. I look forward to welcoming you back on your next visit to Bangkok.Warm regards,Rajan Khurana General Manager

10/10 - Xuất sắc

Andrea

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved the hotel friendliness of staff. I felt pampered. I loved the balcony, pool, view of rivers and sky bars. Great oprions on nonalcoholic drinks. I loved the Pink Daisy at the Pink Bar. Restaurants such as Breeze and Chef's Table are outrageously pricey. I wish the gym was bigger and 24 hours.
Lưu trú 6 đêm vào Tháng 3, 2024
Tower Club at lebua trả lời vào 01/04/2024
Dear Ms. Parker,We thank you very much for taking the time to share your review with us and we noted your comment.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

8/10 - Tốt

Thuy-An

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was a hit and miss, for example when seated for breakfast the staff didn’t ask if we wanted any drinks that were included in buffet breakfast such as iced coffee. Elevators were slow and only a few. Otherwise amenities such as bar and restaurants and lounge were great
Lưu trú 3 đêm vào Tháng 3, 2024
Tower Club at lebua trả lời vào 01/04/2024
Dear Ms. Nguyen,Thank you for taking the time to share your review with us.We noted your feedback and we look forward to welcoming you back to make your stay more comfortable.With kind regards,

4/10 - Kém

Jonas, Bromma

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ingenting var bra
Lưu trú 5 đêm vào Tháng 3, 2024
Rajan Khurana trả lời vào 28/03/2024
Dear Jonas, I thank you for sharing your feedback about your stay with us. I sincerely apologize if certain aspects of your experience did not meet your expectations. We value your feedback as it is crucial in guiding our ongoing efforts to improve and provide a memorable experience to all our guests.Kindly feel free to contact me directly on your next visit to Bangkok and look forward to the opportunity to welcome you back.Warm regards,Rajan KhuranaGeneral Manager

10/10 - Xuất sắc

Neal

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fabulous view of the city and river from the balcony, superb service on our arrival, and the 52nd floor breakfast view was also killer. Room was very spacious and bath area was lovely. Close to BTS station. It’s a 20-30 minute taxi ride to most places you want to go for sights or dinner, but that’s true for most of the hotels, and the cabs are cheap, so it’s not an issue.
Lưu trú 3 đêm vào Tháng 3, 2024
Rajan Khurana trả lời vào 28/03/2024
Dear Neal, Thank you for your complimentary review and I am pleased to know that you enjoyed your stay. It was a pleasure having you with us and we look forward to welcoming you back on many more occasions to come. With kind regardsRajan Khurana General Manager

10/10 - Xuất sắc

Helen

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel, excellent staff, very convenient for walking, but in the restaurant prices are really crazy.
Lưu trú 4 đêm vào Tháng 3, 2024
Rajan Khurana trả lời vào 26/03/2024
Dear Helen,Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

10/10 - Xuất sắc

thomas, palm desert

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A really great buffet!
Lưu trú 5 đêm vào Tháng 3, 2024
Rajan Khurana trả lời vào 23/03/2024
Dear Thomas, Thank you for your complimentary review and I am pleased you enjoyed your stay. It was a pleasure having you with us and we look forward to welcoming you back on many more occasions to come. With kind regardsRajan Khurana General Manager

10/10 - Xuất sắc

Alan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property, restaurants, and amenities were all amazing
Lưu trú 2 đêm vào Tháng 3, 2024
Tower Club at lebua trả lời vào 18/03/2024
Dear Mr. Bullpitt,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

8/10 - Tốt

Pawel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Overdated property, great service and staff. Good location for Bangkok visit.
Lưu trú 2 đêm vào Tháng 3, 2024
Tower Club at lebua trả lời vào 18/03/2024
Dear Mr. Sloma,Thank you for taking the time to share your review with us.We have noted your feedback and we hope to have an opportunity to welcome you back again.With kind regards,

10/10 - Xuất sắc

Yu Chia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My stay at the Tower Club was fantastic! The staff was welcoming, the room was clean and cozy, and the amenities were top-notch. The breakfast buffet was delicious, and the location was perfect for exploring the city. I highly recommend this hotel for a memorable stay. Five stars!
Lưu trú 3 đêm vào Tháng 3, 2024
Tower Club at lebua trả lời vào 15/03/2024
Dear Mrs. Yu,We thank you for staying with us and for your feedback.We are delighted to know that you had a memorable stay. It was a pleasure having you with us and we look forward to welcoming you back.Best Regards,

2/10 - Tồi

Junichi

Lưu trú 3 đêm vào Tháng 3, 2024
Jacopo L. trả lời vào 01/04/2024
Dear Junichi,Greeetings from lebua Hotel Bangkok!I woudl like to first of all thank you for providing your feedback about your recent stay with us.I will be delighted to be your direct point of reference to learn the specif details of your expereince and to assist you with any future reservations.Warm regards,Jacopo Lachin Hotel Manager

10/10 - Xuất sắc

Bryna, White City

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tower club upgrade was very much worth the value!
Lưu trú 8 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 06/03/2024
Dear Mrs. Hansen,We thank you very much for taking the time to share your review with us.We were thrilled to learn that the room upgrade exceeded your expectations and we all look forward to welcoming you back.Kindest Regards,

8/10 - Tốt

donna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
I was placed in the wrong room and waited 24 hours later to be moved to the original room requested. Service was ok, mediocre breakfast, and the lobby was nice, but once you get past that and into the foyer; you’ll notice this hotel needs an update.
Lưu trú 5 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 01/03/2024
Dear Mr. Cabandon,Thank you for taking the time to share your review with us.We have noted your feedback and will look into it and we all look forward to welcoming you back to make your stay more comfortable.With kind regards,

10/10 - Xuất sắc

patrizia

Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nulla da lamentare. Personale attento al cliente. Tutto ottimo
Lưu trú 1 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 28/02/2024
Dear Mrs. Ferrera,Thank you for taking the time to share your review with us.We are pleased you enjoyed the hotel and we look forward to welcoming you back.With kind regards,

8/10 - Tốt

Trond Arne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 27/02/2024
Dear Mr. Mortensen,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 27/02/2024
Dear Valued Guest,Thank you for sharing your review with us. Your feedback is important, and we would greatly appreciate any additional insights you could provide on areas that can be improved. We look forward to the opportunity to welcome you back and ensure that your next stay is even more comfortable.With kind regards,

10/10 - Xuất sắc

Alpo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 27/02/2024
Dear Mr. Arasmo,Thank you for choosing to stay with us and for your generous feedback.We are thrilled to learn that your stay was memorable. It was a pleasure having you as our guest, and we eagerly anticipate the opportunity to welcome you back for another enjoyable experience.With kind regards,

8/10 - Tốt

Patrick

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service, service, service. Fantastic team of dedicated employees working together to make your stay the best experience (not just bottom up, but top down.) We spent three weeks, and I would do it again in a heartbeat. If you have an issue, please take it to the front desk, where they will do everything possible to fix it. I will miss their friendly, smiling faces. Until we meet again, friends! p.
Lưu trú 19 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 27/02/2024
Dear Mr. Garbutt,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,

8/10 - Tốt

Cameron

Lưu trú 5 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 21/03/2024
Dear Mr. Bridges,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we look forward to welcoming you back.Best Regards,

10/10 - Xuất sắc

Helen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Enjoyed Lebua
Friendly and attentive staff, good atmosphere, clean and large room, very comfortable stay. Club access was excellent as well.
Lưu trú 3 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 19/02/2024
Dear Ms. Acton,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,

10/10 - Xuất sắc

Daniel

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel, amazing restaurants and bars
Lưu trú 3 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 13/02/2024
Dear Mr. Delgado,Thank you for taking the time to share your review with us.We are pleased you enjoyed the hotel as well as the restaurants and bars.We all look forward to welcoming you back on many future occasions.With kind regards,

6/10 - Được

Chris

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Hotel a little dated but ok. Breeze restaurant very average in spite of the reviews
Lưu trú 2 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 13/02/2024
Dear Mr. Woolhouse,Thank you for taking the time to share your review with us.We have noted your feedback and we all look forward to welcoming you back to make your stay more enjoyable.With kind regards,

4/10 - Kém

Bong Jin

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
너무오래된숙소
Lưu trú 1 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 14/02/2024
Dear Mr. Kang,Thank you for taking the time to share your review with us and we have noted your feedback.We hope to have an opportunity to welcome you back.Best Regards,

4/10 - Kém

Tomas

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Disappointed
Dear Tower Club at Lebua Team, I hope this message finds you well. I am a frequent guest who has cherished the luxurious experience at your establishment since 2009. However, my recent stays, including this year's visit, have left me with mixed emotions. While the allure of the Sky Bar and the initial excellence in service have been the primary reasons for my repeated visits, this time has been different. The check-in process extended to approximately 40 minutes, booking a taxi through Lebua seemed an eternity, and even the elevator rides, whether ascending or descending, took an unexpectedly long time. Opting for the Tower Club, as opposed to the standard Lebua, became somewhat disappointing. Waiting for the elevator for 3-5 minutes each time, sharing it with visitors heading to the restaurant or Sky Bar, challenged the essence of the premium experience we anticipated. With a nightly rate around 6000 SEK, the inconveniences with the elevators were hard to overlook. One aspect that caught me off guard was the prices of food and beverages. While I am accustomed to higher costs at upscale hotels, the pricing at Lebua seemed disconnected from the level of service provided. Paying 480 THB for a Singha beer, coupled with a service charge, when the same beer costs 35 THB at a nearby convenience store, raised eyebrows. Similarly, ordering bananas to the room and being charged 509 THB for two bananas left me perplexed. My experiences with customer service were also less than ide
Lưu trú 1 đêm vào Tháng 2, 2024
Rajan Khurana trả lời vào 25/03/2024
Dear Tomas,Thank you for taking the time to provide valuable feedback regarding your recent experience at the Tower Club. I was disheartened to learn that your stay did not meet the expectations and high standards we strive to maintain. I want to extend my sincerest apologies for any inconvenience you encountered. Be assured, I am taking your feedback very seriously and am personally looking into this.As regard to the pricing, it is a reflection of our dedication to using premium-quality ingredients, adhering to fair business practices, and ensuring responsible sourcing, all while navigating the complexities of local tax regulations. Our goal is to offer an unparalleled dining experience that justifies the investment our guests make when choosing to stay with us.I am eager to personally ensure that your next stay with us is exceptional. May I invite you to contact me, so I can take personally take care of your stay on your next visit to Bangkok. I hope that we can turn your next visit into a memorable highlight of your travel.Thank you once again for your feedback. I look forward to the opportunity to welcome you back.Warmest regards,Rajan Khurana General Manager

4/10 - Kém

sunhun

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 13/02/2024
Dear Mr. Lee,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,

10/10 - Xuất sắc

jin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
오랜만의 가족 여행에 날개를 달아준 숙소
Lưu trú 3 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 12/02/2024
Dear Mr. Park,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

10/10 - Xuất sắc

KANAMI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
Tower Club at lebua trả lời vào 10/02/2024
Dear Mrs. Kagii,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

10/10 - Xuất sắc

Sandro

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great
Lưu trú 3 đêm vào Tháng 2, 2024
Tower Club at lebua trả lời vào 09/02/2024
Dear Mr. Looser,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

8/10 - Tốt

Morten

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastisk morgenmad
Super service og helt fantastisk morgenmad. - Hele besøget værd. Lidt irriterende at der kun er 2 elevatorer som dækker alle etager fra 50 - 64, incl rooftop baren scricco.
Lưu trú 3 đêm vào Tháng 1, 2024
Tower Club at lebua trả lời vào 05/02/2024
Dear Mr. Stig-nielsen,Thank you for taking the time to share your review with us.We have noted your feedback and we are pleased you enjoyed the breakfast and our service.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,

10/10 - Xuất sắc

Arvid

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
God mat, god service, nydelig utsikt fra 58.etasje og ikke minst fra sky bar på toppen. En opplevelse.
Lưu trú 1 đêm vào Tháng 1, 2024
Tower Club at lebua trả lời vào 02/02/2024
Dear Mr. Norås,We thank you for staying with us and kind feedback and nice photos.We are delighted to know that you had a memorable stay. It was a pleasure having you with us and we look forward to welcoming you back.Best Regards,

10/10 - Xuất sắc

Michelle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When we’re in Bangkok we stay here always a lovely time.
Tower Club at lebua trả lời vào 30/01/2024
Dear Ms. Yang,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you back and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

8/10 - Tốt

Kristin

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Tower Club at lebua trả lời vào 27/01/2024
Dear Ms. Johansen,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,

6/10 - Được

Pia

Lưu trú 1 đêm vào Tháng 1, 2024
Tower Club at lebua trả lời vào 30/01/2024
Dear Ms. Berg,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,

10/10 - Xuất sắc

Anthony

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only thing not to like is the dress restrictions to access restaurants and bars, needs to be highlighted when booking.
Lưu trú 1 đêm vào Tháng 1, 2024
Tower Club at lebua trả lời vào 27/01/2024
Dear Mr. Crofts,Thank you for taking the time to share your valuable comment with us.We have noted your feedback and will look into it and we all look forward to welcoming you back to make your stay more comfortable.With kind regards,

10/10 - Xuất sắc

Edison

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent benefits of free alcohol drinks our suits are big and excellent views in our veranda. The only thing I can request is to provide Netflix and you tube channel. Thank you.
Lưu trú 5 đêm vào Tháng 1, 2024
Tower Club at lebua trả lời vào 27/01/2024
Dear Mr. Guintu,Thank you for taking the time to share your review with us.We have noted your feedback and will look into it and we all look forward to welcoming you back again.With kind regards,

10/10 - Xuất sắc

Jacob

Lưu trú 2 đêm vào Tháng 1, 2024
Tower Club at lebua trả lời vào 27/01/2024
Dear Mr. Bjornberg,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

10/10 - Xuất sắc

Étienne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service impeccable. Tower club vaut vraiment la peine. J’ai adoré mon séjour.
Lưu trú 3 đêm vào Tháng 1, 2024
Tower Club at lebua trả lời vào 23/01/2024
Dear Mr. Angrignon,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we all look forward to welcoming you back on many future occasions. Kindest regards,