Quầy tiếp tân

Nhận xét về Super 8 by Wyndham Bangor

2 out of 5
Super 8 by Wyndham Bangor
462 Odlin Rd, I-95 Exit 182B, Bangor, ME

Nhận xét

7,8

Tốt

Đánh giá 10 - Xuất sắc. 319/1006 nhận xét" "
Đánh giá 8 - Tốt. 398/1006 nhận xét" "
Đánh giá 6 - Được. 170/1006 nhận xét" "
Đánh giá 4 - Kém. 66/1006 nhận xét" "
Đánh giá 2 - Tồi. 53/1006 nhận xét" "

8,0/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

7,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Keith

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Close to highway and everything I needed.
Lưu trú 1 đêm vào Tháng 5, 2024
David trả lời vào 24/05/2024
Dear Keith,Thank you for your review and for rating us 4 out of 5! We're glad to hear that our location near the highway and other amenities met your needs.We look forward to welcoming you back in the future. If there's anything specific we can do to make your next stay even better, please let us know.Best regards,

8/10 - Tốt

Qiang

Thích: Sạch sẽ, nhân viên & dịch vụ
Price.
Lưu trú 1 đêm vào Tháng 5, 2024
David trả lời vào 24/05/2024
Dear Qiang,Thank you for taking the time to share your feedback and for the positive rating! We're thrilled to hear that you found our prices to be affordable. At Super 8 Bangor ME, we strive to provide our guests with great value and a comfortable stay.We hope to welcome you back soon. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Best regards,

8/10 - Tốt

Bradley

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Concerned there was no breakfast room, but it worked out very well. Breakfast bag worked well. Also like the bowl of apples! Price is getting too high.
Lưu trú 1 đêm vào Tháng 5, 2024
David trả lời vào 23/05/2024
Dear Bradley,Thank you for taking the time to share your feedback on Expedia. We are delighted to hear that you found our breakfast bags a suitable alternative to the breakfast room and that you enjoyed the bowl of apples.We understand your concern regarding the pricing. Our team continuously strives to provide the best value for our guests, and we appreciate your feedback as it helps us improve. We will take your comments into consideration as we review our pricing structure.We hope to welcome you back soon and provide an even better experience.Warm regards,

6/10 - Được

Michael

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
I appreciated the pleasant check in experience and reasonable rates. The room layout was decent and the furniture was in fine condition and mostlydust free. The bed was nicely made and the linens and towels were very clean. However, the walls and carpets throughout the property are in desperate need of cleaning. I was barefoot in my room for a few hours, which I don't usually do, and when i stepped in to take a shower, the dirt that my feet picked up from the carpet was making dirty footprints on the tub floor. That's pretty nasty.
Lưu trú 1 đêm vào Tháng 5, 2024
David trả lời vào 20/05/2024
Dear Michael,Thank you for taking the time to share your feedback. We're glad to hear that you had a pleasant check-in experience and found our rates reasonable. We're also pleased that you were satisfied with the cleanliness of the bed linens and towels, as well as the room layout and furniture condition.We apologize for the condition of the carpets and walls. Your experience is not up to our standards, and we appreciate you bringing this to our attention. We are currently addressing these issues with our housekeeping team to ensure they are resolved promptly.We value your feedback and hope you will consider staying with us again in the future. If you do, please reach out to us directly so we can ensure a more pleasant experience.Sincerely,

10/10 - Xuất sắc

Paul

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service friendly staff.
Lưu trú 1 đêm vào Tháng 5, 2024
David trả lời vào 17/05/2024
Thank you for your positive feedback, Paul! We're delighted to hear that you enjoyed our great service and encountered friendly staff during your stay. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We look forward to welcoming you back to Super 8 by Wyndham Bangor in the future!

8/10 - Tốt

charles

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have stayed here numerous times and have found it perfect for our needs. Good for the price. Nothing fancy but quiet and clean.
Lưu trú 2 đêm vào Tháng 5, 2024
David trả lời vào 11/05/2024
Dear Charles,Thank you for being a loyal guest and for taking the time to share your feedback with us. We're thrilled to hear that Super 8 Bangor ME continues to meet your needs and provide you with a quiet and clean environment during your stays.We understand the importance of offering good value for the price, and we're glad to know that you find our accommodations suitable for your requirements.As always, we appreciate your patronage and look forward to welcoming you back for another enjoyable stay in the future. If there's anything specific you'd like to see improved or any additional amenities you'd like us to consider, please don't hesitate to let us know.Warm regards,

6/10 - Được

John

Đi cùng gia đình
Close to the airport I guess?
Lưu trú 1 đêm vào Tháng 5, 2024
David trả lời vào 11/05/2024
Dear John,Thank you for sharing your feedback following your recent stay at Super 8 Bangor ME. We appreciate your comments regarding our proximity to the airport.If there were any specific aspects of your stay that you feel could be improved, we would love to hear more about them. Your satisfaction is important to us, and we're always looking for ways to enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,

4/10 - Kém

Raymond Seiders

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
There is soap scum in tub, soap scum around faucet. Makeup/dirt on bathroom door jam around mirror. Not dusted around refrigerator. Floorboards dirty and dusty.
Lưu trú 1 đêm vào Tháng 5, 2024
David trả lời vào 11/05/2024
As the manager of Super 8 Bangor ME, I appreciate your feedback, Raymond. I'm truly sorry to hear about the issues you encountered during your stay. Rest assured, we take cleanliness and maintenance seriously, and I will personally address these concerns with our housekeeping and maintenance teams to ensure they are promptly rectified. Your satisfaction is important to us, and we strive to provide a comfortable and enjoyable experience for all our guests. We hope you'll give us another chance to exceed your expectations in the future. If you have any further concerns or would like to discuss your stay in more detail, please feel free to reach out to me directly. Thank you for bringing this to our attention.

4/10 - Kém

Sylvie

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lots of people hanging around outside made us feel nervous. People hanging around the lobby could have been workers but it was hard to tell. The place did not seem to be professionally managed.
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 06/05/2024
Dear Sylvie,Thank you for sharing your feedback about your recent stay at Super 8 Bangor ME. We sincerely apologize for any discomfort caused by the presence of individuals outside the premises. We assure you that the safety and security of our guests are our utmost priorities, and we will take immediate steps to address any concerns regarding the professionalism of our management team.We appreciate your valuable input, as it helps us identify areas for improvement. If you have any further comments or suggestions, please feel free to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,

8/10 - Tốt

Joseph

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed for 2 nights for my son’s graduation. Clean and safe motel near airport. Friendly and efficient staff.
Lưu trú 2 đêm vào Tháng 5, 2024
David trả lời vào 06/05/2024
As the manager of Super 8 Bangor Maine, I appreciate your feedback, Joseph. We're thrilled to hear that you found our motel clean, safe, and conveniently located near the airport. Thank you for acknowledging our friendly and efficient staff. We hope your son's graduation was a memorable occasion, and we look forward to welcoming you back in the future!

8/10 - Tốt

Kelly

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Our room was clean and spacious (King size bed) enough to have a cot in it. Friendly staff.
Lưu trú 1 đêm vào Tháng 5, 2024
David trả lời vào 06/05/2024
Dear Kelly,Thank you for choosing Super 8 Bangor Maine for your recent stay, and for taking the time to leave us a review. We're thrilled to hear that you found our rooms clean, spacious, and accommodating, especially with the addition of a cot. Our team works hard to provide a comfortable and friendly atmosphere for all our guests, and we're delighted that you experienced just that.We appreciate your feedback and hope to welcome you back again soon!

8/10 - Tốt

Anne

Đi cùng bạn đồng hành
Good
Lưu trú 1 đêm vào Tháng 5, 2024
David trả lời vào 06/05/2024
Hi Anne, thank you for sharing your feedback with us. We're pleased to hear that you had a good experience at Super 8 Bangor. If there's anything we can do to make your next stay even better, please let us know. We appreciate your patronage and hope to welcome you back soon!

10/10 - Xuất sắc

Oscar

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
David trả lời vào 06/05/2024
As the manager of Super 8 Bangor, I'm thrilled to hear that you had such a positive experience during your stay! Thank you for taking the time to leave us a 5-star review on Expedia, Oscar. We're delighted that we were able to meet your expectations and provide you with a great stay. We look forward to welcoming you back again in the future!

8/10 - Tốt

Nicholas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 06/05/2024
As the manager of Super 8 Bangor, I appreciate your feedback, Nicholas. Thank you for taking the time to share your experience. If there's anything specific you enjoyed or if there are areas where we can improve, please feel free to let us know. We're committed to ensuring all our guests have a great stay.

10/10 - Xuất sắc

tabare

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Nice place in the middle of nowhere
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 28/04/2024
Thank you for your positive review, Tabare! We're glad to hear that you found our location to be a nice place, even though it may feel like the middle of nowhere. Providing a comfortable and welcoming environment for our guests is what we strive for, and we're happy that we could meet your expectations. If you ever need a peaceful getaway again, we'd love to welcome you back to Super 8 Bangor. Safe travels!

10/10 - Xuất sắc

James

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property is clean and the staff is friendly. It looks like the pictures shown online. Only there one night but it was a pleasant stay.
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 28/04/2024
Thank you for your wonderful feedback, James! We're delighted to hear that you found our property clean, our staff friendly, and that your stay lived up to the pictures online. Providing a pleasant experience for our guests is our top priority, and we're glad we could achieve that during your stay. If you ever find yourself back in Bangor, we'd love to welcome you for another enjoyable stay at Super 8. Safe travels!

10/10 - Xuất sắc

Darcy, Fredericton

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a great lace to stay I would definitely stay here again!
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 28/04/2024
Thank you so much for your glowing review, Darcy! We're thrilled to hear that you had a great stay with us and that you would choose to stay with us again. Your satisfaction is our top priority, and we look forward to welcoming you back to Super 8 Bangor in the future. If there's anything specific you loved about your stay or any suggestions for improvement, we'd love to hear them. Safe travels, and see you next time!

8/10 - Tốt

Joseph

Khách đi công tác
Reminds me of the 70’s really needs updates and brighter rooms,staff was some right good but could improve friendly. Smile more…
Lưu trú 2 đêm vào Tháng 4, 2024
David trả lời vào 28/04/2024
Thank you for sharing your feedback, Joseph. We appreciate your comments regarding our staff and take your suggestions for updates and brighter rooms seriously. We’re continuously working to enhance our guests’ experiences, and your input helps guide our efforts. Rest assured, we’ll address your concerns to ensure a more pleasant stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide an improved experience.

10/10 - Xuất sắc

Kelly

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I’m afraid we came in late so assessing the area were not in my agenda. The room was great except the bathtub plug did not work. However, the attendant was wonderful and had turned on heat and brought an extra blanket per a last minute email I sent, and helped get our suitcase up steps. Beds were comfortable and clean.
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 28/04/2024
Thank you for your feedback, Kelly! We're delighted to hear that you enjoyed your stay with us and that our attendant provided excellent service. We apologize for the inconvenience with the bathtub plug and appreciate you bringing it to our attention. Rest assured, we'll address this issue promptly to ensure it doesn't happen again in the future. We're glad you found the beds comfortable and clean, and we hope to have the opportunity to welcome you back for another great stay at Super 8 Bangor in the future!

8/10 - Tốt

Constance

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rooms were quiet, clean and comfortable. The complimentary breakfast "bag" was excellent with lots of healthy choices.
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 25/04/2024
Dear Constance,Thank you for sharing your feedback following your recent stay at Super 8 Bangor. We're delighted to hear that you had a positive experience with us!It's wonderful to know that you found our rooms quiet, clean, and comfortable. Providing a relaxing environment for our guests is one of our main priorities, so we're thrilled that you had a restful stay. We're also glad to hear that you enjoyed our complimentary breakfast "bag" and appreciated the variety of healthy choices available.Your kind words mean a lot to us, and I'll be sure to share your feedback with our team. We're grateful for your support and hope to have the pleasure of welcoming you back for another enjoyable stay soon.If there's anything more we can do to enhance your experience in the future, please don't hesitate to reach out.Warm regards,

8/10 - Tốt

elaine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Shared parking lot with another hotel.
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 24/04/2024
Dear Elaine, Thank you for sharing your experience at Super 8 Bangor! We appreciate your feedback and are glad to hear that you found the shared parking lot with another hotel to be convenient. If there’s anything else you’d like to mention or if you have any suggestions for improvement, please feel free to let us know. We value your input and hope to welcome you back again soon!

8/10 - Tốt

Maryann

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great value for the price. This is an older motel/hotel. Beds are comfortable with quality linens and towels, Room clean with microwave and mini fridge. Window heating unit is loud but efficient. Staff is friendly. Grab and go breakfast is generous with many choices. No restaurants close by except Dunkin Donuts. Exceeded my expectations!
Lưu trú 3 đêm vào Tháng 4, 2024
David trả lời vào 22/04/2024
Dear Maryann,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an enjoyable experience during your recent stay at Super 8 Bangor.We are thrilled that you found our accommodations to be of great value, and we appreciate your kind words regarding the comfort of our beds, the cleanliness of our rooms, and the efficiency of our amenities such as the microwave and mini fridge. It's fantastic to hear that our grab and go breakfast exceeded your expectations with its generous selection.Your compliments about our friendly staff are truly appreciated, and we will be sure to pass along your kind words to the team. We strive to provide exceptional service to all of our guests, and we are glad that our team made a positive impression on you.We apologize for any inconvenience caused by the noise from the window heating unit. We will certainly look into this matter to ensure that our guests' comfort is not compromised in the future.Thank you for choosing Super 8 Bangor for your accommodation needs, and we look forward to welcoming you back on your next visit to the area.Best Regards,

2/10 - Tồi

Arthur

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was in the building for about 5 minutes, and had to say I could not stay there. Awful smell. They wanted a $15.00 early check in fee. The breakfast was a grab and go bag. Staff was not friendly. I would not recommend this motel to anyone, and feel sorry for the people who have to stay there. We were charged for the room even though we did not stay.
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 20/04/2024
As the manager of Super 8 Bangor, I'd like to extend my sincerest apologies for the experience you had during your recent visit. Your feedback is incredibly valuable to us as we strive to provide exceptional service to all our guests.I am truly sorry to hear about the issues you encountered, including the unpleasant smell, the early check-in fee, the grab-and-go breakfast, and the perceived lack of friendliness from our staff. This is not the standard of service we aim to deliver, and I assure you that we take your comments very seriously.Regarding the early check-in fee, I apologize for any inconvenience this may have caused. We will review our policies to ensure they align with the expectations and needs of our guests.As for the breakfast offering, we understand the importance of starting the day right, and I regret that our grab-and-go option did not meet your expectations. We will reassess our breakfast options to provide a more satisfying experience for our guests.Furthermore, I want to address the billing concern. Please rest assured that we will investigate this matter thoroughly and take appropriate action to rectify any discrepancies in charges.We appreciate your honesty and constructive criticism, as it helps us identify areas for improvement. I hope you will consider giving us another chance to exceed your expectations on your next visit to Bangor. Once again, I apologize for the inconvenience and thank you for bringing these matters to our attention.Sincerely,

4/10 - Kém

Stephen

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
The staff was efficient and courteous. The bed was worn out and lumpy. The shower was only warm for about 2 minutes. I had to rinse off with freezing water.
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 13/04/2024
Dear Stephen,Thank you for sharing your recent experience at our Super 8 Bangor Maine. We appreciate your kind words about our staff's efficiency and courtesy.However, I am genuinely sorry to hear about the issues you encountered with the bed and shower during your stay. Your comfort and satisfaction are our top priorities, and it's disappointing to learn that we fell short in providing you with a comfortable and enjoyable experience.Please know that we take your feedback seriously, and we are actively working to address these concerns to ensure that they are not repeated in the future. We are investigating the condition of the bed and the water temperature in the shower to make necessary improvements.We value your business and hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely,

4/10 - Kém

marcia

Đi theo nhóm
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Whole property smelled like marijuana. Fridge was dirty. Disappointed in breakfast take away bag
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 13/04/2024
Dear Marcia,Thank you for sharing your feedback following your recent stay at our Super 8 Bangor Maine location.I apologize for the inconvenience you experienced due to the smell of marijuana on the property and the cleanliness of the fridge in your room. Maintaining a clean and comfortable environment is a priority for us, and we regret that we fell short of your expectations in this regard.Additionally, I'm sorry to hear that you were disappointed with the breakfast take-away bag provided. We strive to offer a satisfying breakfast experience to all our guests, and your feedback will be used to improve our offerings.Please be assured that we take your comments seriously, and we are taking steps to address these issues to prevent recurrence in the future. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,

8/10 - Tốt

Marilee

Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 11/04/2024
Dear Marilee,Thank you for choosing to stay with us at Super 8 Bangor! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there were any specific aspects of your stay that you particularly enjoyed or if there's anything we can do to improve and earn that fifth star next time, please let us know. We look forward to welcoming you back in the future!Best regards,

10/10 - Xuất sắc

alexandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a very convenient stay. The room was pleasant, quiet though near the highway, there was a frig, microwave, coffee maker, comfortable beds, variety of pillows, good lighting and a huge TV and a guest laundry facility. The staff was cheerful, helpful, welcoming. And there was a really nice grab and go breakfast, enough to also make a light lunch on the road- coffee, juice, eggs, pastries, energy bars, savory snack pack. Definitely would look forward to staying there again.
Lưu trú 2 đêm vào Tháng 4, 2024
David trả lời vào 11/04/2024
Dear Alexandra,Thank you so much for taking the time to share your feedback regarding your recent stay with us here at Super 8 Bangor! We're thrilled to hear that you found your stay to be very convenient and enjoyable.We're glad that you appreciated the amenities in your room, including the fridge, microwave, and coffee maker, as well as the comfortable beds and variety of pillows provided for your comfort. Our team takes great pride in ensuring that our guests have everything they need for a pleasant stay, and it's wonderful to hear that our efforts were noticed.We're also delighted that you found our grab and go breakfast to your liking. Providing a variety of options for our guests to enjoy on-the-go is something we strive for, and we're pleased to hear that you found it convenient and satisfying.Our staff works hard to create a welcoming and cheerful atmosphere for all of our guests, so we're thrilled to hear that you found them to be helpful and accommodating during your stay.We truly appreciate your kind words and recommendation, and we would be delighted to welcome you back for another stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

8/10 - Tốt

Willa

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent customer service. Comfortable bed -got a great night's sleep.
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 10/04/2024
Dear Willa,Thank you for choosing to stay with us at Super 8 Bangor and for taking the time to share your feedback. We are delighted to hear that you had an excellent experience with our customer service and that you found our beds comfortable, resulting in a great night's sleep.Ensuring our guests' comfort and satisfaction is our top priority, and it's rewarding to know that we were able to meet your expectations during your stay. We appreciate your kind words and will continue to strive for excellence in providing exceptional service and accommodations to all our guests.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Super 8 Bangor on your next visit to the area.Warm regards,

6/10 - Được

Laurie, Whitinsville

Lưu trú 2 đêm vào Tháng 4, 2024
David trả lời vào 06/05/2024
Thank you for sharing your feedback, Laurie. We appreciate your input and are always looking for ways to improve. If you have any specific concerns or suggestions, please feel free to reach out to us directly.

6/10 - Được

James

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 10/04/2024
Dear James,Thank you for taking the time to share your feedback regarding your recent stay at our Super 8 Bangor hotel. We value all feedback as it helps us to continually improve our services and facilities.We're glad to hear that you chose to stay with us during your time in Bangor. However, we understand that there may have been aspects of your experience that didn't meet your expectations, as indicated by your rating of 3 out of 5.We would greatly appreciate it if you could provide us with more specific details about your stay, including any areas where you feel we could have improved. Your insights are incredibly valuable to us as we strive to create the best possible experience for all our guests.Please feel free to reach out to us directly with any additional feedback or concerns you may have. Our team is dedicated to ensuring that each guest has a comfortable and enjoyable stay, and we would welcome the opportunity to address any issues you may have encountered.Thank you again for choosing to stay with us, and we hope to have the chance to welcome you back in the future for an even better experience.Best regards,

8/10 - Tốt

Donna

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location for us as we were traveling south and it is just off the highway. Had a grab and go breakfast with its lots of snacks to take on the road. The fan in our room was really loud but the room heated up quickly. The bedding and towels were clean but definitely low budget. Bed was comfortable. Would stay here again. Not fancy but suited our needs.
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 10/04/2024
Dear Donna,Thank you for taking the time to share your feedback regarding your recent stay at Super 8 Bangor. We're delighted to hear that our convenient location near the highway was beneficial for your travels, and that you appreciated our grab-and-go breakfast option with a variety of snacks for the road.We sincerely apologize for any inconvenience caused by the loud fan in your room. Your comfort is of utmost importance to us, and we'll make sure to address this issue promptly to ensure a more pleasant experience for our future guests.We're glad to hear that despite the minor issues, you found our bedding comfortable and our accommodations suitable for your needs. Providing a comfortable and affordable stay is our top priority, and we're thrilled that you would consider staying with us again.Thank you for choosing Super 8 Bangor, and we look forward to welcoming you back for another pleasant stay in the future.Warm regards,

6/10 - Được

Deborah, West Springfield

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pictures showed a dining area and we got a brown bag breakfast. The hotel across the way in shared parking lot housed homeless. Lots of commotion.
Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 10/04/2024
As the manager of Super 8 Bangor, I sincerely apologize for the discrepancies between the pictures you saw and the actual experience you had during your stay. Providing a pleasant and comfortable stay for all our guests is our top priority, and it's disheartening to hear that we fell short of your expectations.Regarding the breakfast, I'm sorry that the brown bag breakfast did not meet your expectations. We will certainly review our breakfast offerings to ensure they align more closely with what is advertised.As for the situation with the neighboring hotel, we understand the importance of maintaining a safe and peaceful environment for all our guests. We will work with the appropriate authorities to address any issues related to disturbances or safety concerns in the shared parking lot area.Please know that your feedback is invaluable to us, and we will use it to make necessary improvements to enhance the overall experience for our guests. If you would like to discuss your experience further or if there's anything else we can do to make amends, please don't hesitate to contact us directly.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

8/10 - Tốt

Wendy VanderWal

Thích: Sạch sẽ, nhân viên & dịch vụ
The bedding was very thin and I could not find an extra blanket.
Lưu trú 1 đêm vào Tháng 4, 2024
David trả lời vào 10/04/2024
Dear Wendy VanderWal,Thank you for sharing your feedback regarding your recent stay at Super 8 Bangor. We appreciate your time and value your input as it helps us improve our services.We apologize for any inconvenience you experienced with the bedding during your stay. Ensuring our guests' comfort is a top priority for us, and we regret that we fell short of your expectations in this aspect. We will address this matter promptly with our housekeeping team to ensure that adequate bedding, including extra blankets, is readily available for our guests in the future.We hope that despite this issue, you were able to enjoy the rest of your stay with us. Your satisfaction is important to us, and we would love the opportunity to welcome you back for a more enjoyable experience.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly.Warm regards,

4/10 - Kém

Jamie

Thích: Sạch sẽ
Cleanliness was excellent but as a solo female i felt very unsafe. There were quite a few signs saying a damaged or stolen vehicle wasn't their liability which comes across as it's happened enough they got a sign. Also the part of Bangor was incredibly sketchy but that's not their fault. The staff were polite but seemed apathetic about my staying there. The key card envelope was also ripped and dirty, which was a bad first impression but I'm relieved the room was clean and of good repair.
Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 01/04/2024
We deeply apologize for your discomfort during your stay. Your safety is paramount, and we take your concerns seriously. We'll address staff demeanor and signage issues immediately. We're glad you found our rooms clean and well-maintained. Your feedback is invaluable, and we're committed to improving. We hope to regain your trust in the future.

8/10 - Tốt

Darrin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really enjoyed the anytime coffee and breakfast bags to go. Staff was very friendly and made you feel welcome.
Lưu trú 2 đêm vào Tháng 3, 2024
David trả lời vào 01/04/2024
We're thrilled you liked our anytime coffee and breakfast to-go bags! Our team works hard to make guests feel at home, and it means a lot that you felt welcomed. Looking forward to having you back soon for more cozy mornings and friendly chats! Thanks for brightening our day with your kind words!

6/10 - Được

Natalia

Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 20/04/2024
Dear Natalia,Thank you for taking the time to share your feedback regarding your recent stay at Super 8 Bangor. We value your input as it helps us understand how we can better serve our guests.While I'm glad to see that your overall rating was neutral, I also recognize that there may have been aspects of your experience that fell short of your expectations. Your satisfaction is our priority, and we are committed to addressing any areas of concern to ensure that future stays meet or exceed your expectations.If you have any specific feedback or suggestions on how we can improve, please feel free to share them with us. We are always looking for ways to enhance the guest experience and appreciate your input.We hope to have the opportunity to welcome you back to Super 8 Bangor in the future and provide you with a truly exceptional stay.Warm regards,

8/10 - Tốt

Trevor

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, comfortable room, decent price, I liked the grab and go breakfast bags that were provided. Stayed here previous times in the past and have had all good experiences. Good location to access the Interstate, shopping not too far away.
Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 10/04/2024
Dear Trevor,Thank you for choosing Super 8 Bangor for your recent stay and for taking the time to share your feedback with us. We are thrilled to hear that you found our rooms clean and comfortable, and that you appreciated the value we offer for the price.We're delighted that you enjoyed our grab-and-go breakfast bags – they're a convenient option for our guests who are on the move. It's wonderful to know that you've had consistently good experiences with us in the past as well. Providing excellent service and comfortable accommodations is always our top priority, and we're glad to have met your expectations once again.We agree that our location provides easy access to the Interstate and nearby shopping options, making it convenient for our guests to explore the area.Thank you for your kind words and for being a loyal guest of Super 8 Bangor. We look forward to welcoming you back for another pleasant stay in the future!Warm regards,

10/10 - Xuất sắc

Naida

Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 20/04/2024
As the manager of Super 8 Bangor, I want to express our sincere gratitude for your fantastic 5 out of 5 rating and glowing review! Your kind words mean the world to us and serve as a testament to the hard work and dedication of our team.We're delighted to hear that you had such a positive experience during your stay with us. Providing excellent service and ensuring our guests feel comfortable and happy is our top priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We truly appreciate you taking the time to share your feedback on Expedia. Your support and recommendation mean a lot to us, and we couldn't be happier to have had the opportunity to host you at Super 8 Bangor.If you ever find yourself back in the area, we would be honored to welcome you as our guest once again. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Thank you again for choosing Super 8 Bangor, and we look forward to welcoming you back soon!Warm regards,

8/10 - Tốt

Shannon

Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 31/03/2024
**Hotel Response:**We appreciate your feedback and are glad to hear that you had a positive experience overall during your stay with us. If there are any specific aspects you feel we could improve to earn that extra star next time, please don't hesitate to let us know. Your satisfaction is our top priority, and we're committed to continually enhancing our guests' experiences. We hope to have the opportunity to welcome you back for an even better stay in the future. Thank you for choosing to stay with us!

2/10 - Tồi

Kendra

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
When we arrived at the Super 8 there was a police cruiser on the premises. The snow was not removed from the parking lot. I approached the officer and asked if it was safe for my family to stay at the location and he told me he wouldnt stay with his family. We left the location and found another hotel recommended by the police officer. Very disappointed that Expedia would have this location. We lost out on our money and oir child felt very nervous and unsafe.
Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 10/04/2024
Dear Kendra,Thank you for bringing your concerns to our attention regarding your recent stay at Super 8 Bangor. We sincerely apologize for any inconvenience or discomfort you experienced during your visit.First and foremost, we take the safety and security of our guests very seriously. We understand how alarming it must have been to see a police cruiser on the premises upon your arrival. Please know that the presence of law enforcement was related to an unrelated matter and does not reflect the typical atmosphere of our hotel.We also apologize for any inconvenience caused by the snow not being removed from the parking lot. Unfortunately, we experienced unexpected weather conditions that impacted our ability to clear the snow in a timely manner. However, we are actively addressing this issue to ensure it does not recur in the future.Regarding your interaction with the police officer, we regret any discomfort it may have caused. Please understand that the officer's comments were his personal opinion and do not reflect the overall safety of our establishment. We strive to provide a secure environment for all of our guests, and we are disappointed to hear that you did not feel safe during your time with us.We appreciate your feedback and take it seriously as we continuously strive to improve our services. In light of your experience, we would like to offer you a refund for the inconvenience you encountered. Please contact our management team directly to arrange this refund.Once again, we apologize for the shortcomings you experienced during your stay. We hope you will consider giving us another opportunity to exceed your expectations in the future.Sincerely,

4/10 - Kém

Tara

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ
We arrived late and were given a room that smelled like a horse barn and the bathroom floor was dirty, we told the front desk and they moved us to another room. We have stayed here many times in the past and never had this happen. The new room we were given was clean and did not smell, maybe just an off day!
Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 31/03/2024
Absolutely, here's a concise, humanized response:Hey there, we're truly sorry about the mix-up with your room during your recent stay. It's definitely not the experience we want for you, especially considering you've been with us before. We appreciate you letting us know about the issue, and we're glad we could quickly sort it out and get you into a room that felt right. Your comfort means a lot to us, and we're taking your feedback seriously to ensure it doesn't happen again. Thanks for your understanding and loyalty, and we can't wait to make it up to you during your next visit.

8/10 - Tốt

Kevin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 10/04/2024
As the manager of Super 8 Bangor hotel, I would like to thank Kevin for taking the time to rate our establishment on Expedia. We appreciate receiving feedback from our guests as it helps us improve our services. While we're glad to see that Kevin rated us 4 out of 5, we would love to hear more about his experience to understand how we can make it a 5-star stay next time. If Kevin has any specific comments or suggestions, we encourage him to reach out to us directly so that we can address his concerns and ensure that his future stays with us exceed his expectations. Thank you again, Kevin, for choosing Super 8 Bangor, and we hope to have the opportunity to welcome you back soon.

6/10 - Được

Deborah

Đi cùng gia đình
It was a typical reasonably priced stay. Just what we were looking for.
Lưu trú 3 đêm vào Tháng 3, 2024
David trả lời vào 31/03/2024
We're so glad to hear that our hotel met your needs perfectly! Being just what you were looking for is music to our ears. We strive to offer a comfortable stay at a fair price, and it's fantastic to know we hit the mark for you. If your adventures bring you back our way, we'd be thrilled to host you again. Thanks for choosing us, and we hope to see you again soon!

10/10 - Xuất sắc

michael a

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean
Lưu trú 1 đêm vào Tháng 2, 2024
David trả lời vào 31/03/2024
Wow, thank you so much for the stellar rating! It means a lot to us. Keeping things squeaky clean is a top priority here, so we're thrilled that you noticed and appreciated our efforts. Our housekeeping team works hard behind the scenes to make sure everything sparkles just right. We'd be absolutely delighted to have you back again anytime you're in the area. Your kind words truly brightened our day!

10/10 - Xuất sắc

Christopher

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff very friendly, room clean, bed comfortable. Unfortunately not close to anything, but the price made up for it.
Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 31/03/2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our friendly staff, clean rooms, and comfy beds contributed to a pleasant stay for you. While we understand our location might not be ideal for everyone, we're glad our competitive pricing helped offset any inconvenience. Should your travels bring you back our way, we'd love to welcome you for another great stay!

10/10 - Xuất sắc

Felecia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
The staff were beyond excellent at check in. Super friendly! Felt very safe, room was clean!
Lưu trú 1 đêm vào Tháng 3, 2024
David. trả lời vào 15/03/2024
Hello Felecia ,Thanks for taking time to review us, Thank you for your kind words! We're delighted to hear that you had an excellent check-in experience with our staff and felt safe during your stay. Maintaining a clean environment is a top priority for us, and we're thrilled that you found your room to be clean and comfortable. We appreciate your feedback and hope to welcome you back again soon!

8/10 - Tốt

Sebastian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
David trả lời vào 10/04/2024
Thank you for sharing Sebastian's rating. We appreciate the feedback and the 4 out of 5 rating given on Expedia. If there are any specific aspects of your experience that you would like to share or if there are any improvements you think we could make, please don't hesitate to let us know. Your feedback helps us to continually enhance our services for all our guests. We hope to have the opportunity to welcome you back in the future.

10/10 - Xuất sắc

Vidhya, Somerville

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
David trả lời vào 31/03/2024
Wow, thank you for the perfect score! We're absolutely thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we hit the mark for you. We're grateful for your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Safe travels until then!

10/10 - Xuất sắc

Josephine

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 3, 2024
David trả lời vào 31/03/2024
**Hotel Response:**Thank you so much for the perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable stay. We truly appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Safe travels until then!

10/10 - Xuất sắc

Burlene

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very friendly and the rooms were clean
Lưu trú 2 đêm vào Tháng 3, 2024
David trả lời vào 28/03/2024
We're thrilled to hear that you had such a positive experience with our friendly staff and clean rooms! Providing a welcoming atmosphere and maintaining cleanliness are top priorities for us, and we're delighted that we succeeded in making your stay enjoyable. Our team works hard to ensure that every guest feels comfortable and well taken care of, so it's wonderful to receive feedback like yours. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit!