Dear Mr. Vincent Yuan Sun,Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin AIrport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,I Gede PratamaGeneral Manager

Dear Yayan,Thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,I Gede PratamaGeneral Manager

Dear Mr.Jaemin, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. Please do let us know when your travels bring you back to Banjarbaru, and we will ensure another great stay here. We look forward to welcoming you back! Best regards Wenny Tendean General Manager

Dear HYUNCHUL, Warmest greetings from Novotel Banjarmasin Airport, Thank you for your recognition for the excellent service and products provided at our Hotel and certainly we will forward your positive comments to the entire team for their motivation. We are looking forward to welcome you back at hotel soon. Best Regards Wenny Tendean General Manager

Dear Sir/Madam, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. Please do let us know when your travels bring you back to Banjarbaru, and we will ensure another great stay here. We look forward to welcoming you back! Best regards Wenny Tendean General Manager

Dear Anonymous, The warmest greetings from Novotel Banjarmasin Airport. We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you back at Novotel Banjarmasin Airport soon. Best Regards, Wenny Tendean General Manager

Dear Sheikh Madhat, The warmest greetings from Novotel Banjarmasin Airport. We all are happy to know that you enjoyed and had a great stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do let us know when your travels bring you back to Banjarbaru, and we will ensure another great stay here. We look forward to welcoming you back! Best Regards, Wenny Tendean General Manager

親愛なるマモール、 Novotel Banjarmasin Airportからの最も暖かい挨拶。 皆様が私たちと一緒にご滞在を楽しんでくださったことを皆様にご理解いただきました。 私はあなたのコメントを私たちのチームと共有します。 私は、このフィードバックが私たちのサービスの質を絶え間なく向上させる努力をしているように私たちのスタッフ全員に励ますものと確信しています。 Banjarbaruへのご旅行をお待ちしておりますが、私たちはもう一度素晴らしい滞在をお約束します。 私たちはあなたを歓迎することを楽しみにしています！ 宜しくお願いします、 ウェニーテデーダン ゼネラルマネージャー

Dear Jiwoon, The warmest greetings from Novotel Banjarmasin Airport. We all are happy to know that you enjoyed your recent stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do let us know when your travels bring you back to Banjarbaru, and we will ensure another great stay here. We look forward to welcoming you back! Best Regards, Wenny Tendean General Manager

Dear Jiwoon, The warmest greetings from Novotel Banjarmasin Airport. We all are happy to know that you enjoyed your recent stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please do let us know when your travels bring you back to Banjarbaru, and we will ensure another great stay here. We look forward to welcoming you back! Best Regards, Wenny Tendean General Manager

Dear Mr./Mrs. Liu, It is our pleasure having you staying with us and thank you to give rate us. I do really apologize if your experience was not like your expectations. This feedback will encourage our staff to improve delivery extra service for guest satisfaction. We hope to have another chance to serve you better in the next future. Warm Regards, Wenny Tendean General Manager

Dear Mr. Sanjay, We thank you for your review about Novotel Banjarmasin Airport. Your positive feedback has been shared with our team and they all are happy to hear that you had good experience staying with us. This feedback will encourage them to always deliver extra service for guest satisfaction. We hope your next visit will be as pleasant as the previous one. Warm Regards, Wenny Tendean General Manager

Dear Mrs. Sylvia, We very much appreciate your score regarding your stay at the Novotel Banjarbaru. I hope the 4 stars that you gave to us means that you enjoyed your stay with us. Have a good day and look forward to welcoming you back in the near future. Warm Regards, Wenny Tendean General Manager

Dear Sir/Madam, Thank you very much for taking the time to write your review of Novotel Banjarmasin Airport. I am very sorry to hear that you were disappointed with your bedroom. We are currently improve the cleanliness in order to bring us up to the high standards that is set out by the brand. We do hope to have another chance to welcome you back to the hotel again in the near future so that we can restore your faith in the facilities and services. Sincerely, Wenny Tendean General manager

Dear Sir/Madam, It is our pleasure having you staying with us and thank you for your positive feedback. We look forward to seeing you again during your next visit to Banjarbaru. Sincerely, Wenny Tendean General Manager

Dear Mr. Otto, We all are happy to know that you enjoyed stay with us. We are also very delighted to read that you are satisfied with the hotel services and facilities. Have a good day and look forward to welcoming you back in the future. Warm Regards, Wenny Tendean General Manager

Dear Mr. Sheikh, We are appreciate your comments regarding your stay at Novotel Banjarmasin Airport. I do apologize for the unexpected breakfast. I assure you that i have personally shared your feedback with the necessary people and addressed with the team in order to avoid the same to happen in the future. Once again, thank you very much for sharing your concerns and we wish to provide better service on your next visit. Sincerely, Wenny Tendean General Manager

Dear Guest, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. Thank you again for sharing your experience, and also your comment about our location. We look forward to welcoming you back. Best regards Wenny Tendean General Manager

Dear Guest, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarb. Your generous words regarding the aminities has been shared with the team, and it is appreciated by all. We look forward to welcoming you back. Best regards Wenny Tendean General Manager

Dear Pak Agus, Kami sangat berterima kasih atas komentar mengenai pengalaman Bapak selama menginap di Novotel Banjarmasin Airport. Sangat menyenangkan bagi kami untuk menerima komentar dan masukan. Kami berharap dapat segera melayani Bapak lagi di hotel kami. Hormat kami, Wenny Tendean General Manager

Dear Guest, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru. Thank you for your comments about our room. it has been shared with the team, and it is appreciated by all. Have a good day and look forward to welcoming you back in the near future. Best regards, Wenny Tendean General Manager

Dear Mr. Wayne, I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru. Your generous words regarding your experience here has been shared with the team, and it is appreciated by all. The entire team of Novotel Banjarmasin Airport looks forward to welcoming you back hopefully in the very near future. Best regards Wenny Tendean General Manager

Dear Guest, Thank you so much for taking time reviewing us here. Have a good day and look forward to welcoming you back in the near future. Warm Regards, Wenny Tendean General Manager

Dear Guest, Thank you very much for taking the time to write your review of Novotel Banjarmasin Airport. I am very sorry to hear that you were disappointed with our breakfast. As always we do try to ensure that our guests are happy while staying with us, we already brief them and gave additional training to void the same problem in the future. We do hope to have another chance to welcome you back the next time you are in Banjarbaru. Warm Regards, Wenny Tendean General Manager

Dear Guest, Thank you for taking time to give rating for Novotel Banjarmasin Airport. Please recommend us to your friends and family and look forward to welcoming you back in the near future. Sincerely, Wenny Tendean General Manager

Dear Mr. Sau Kam, It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences here. I have noted some of your good feedback and i will share to the department concern. This feedback will encourage them to always deliver extra service for guest satisfaction. Regarding your booking thru hotel.com, please kindly contact them for detail confirmation. We are looking forward to welcome you back at Novotel Banjarmasin Airport. Sincerely, Wenny Tendean General Manager

Dear Mrs. Olivia, It is our pleasure having you staying with us and thank you for your reviews about your stay at our hotel. You have described everything about us very clearly that would be a good reference to our future customers. We have forwarded your words to our staffs and they are all happy to have done good job for you. Nothing could make us proud than reading a nice review from a happy guest like you. And we look forward to welcoming you again and again at Novotel Banjarmasin Airport. Warm Regards, Wenny Tendean General Manager

I am delighted to read your review and thank you for sharing this kind review with us. We are grateful you chose to stay with us during your visit to Banjarbaru i do apologies for the unexpected experience about access to the rooms. We do hope to have another chance to welcome you back to the hotel again in the near future Sincerely, Wenny Tendean General Manager

あなたが私たちと一緒に泊まり、あなたのご意見をお寄せいただきありがとうございました。私は部屋のドライヤーについての予期せぬ経験のためにお詫び申し上げます。私たちの議論に持ち込まれ、私たちはそれを改善しようとしています。近いうちにもう一度ホテルに戻ってくることをもう一度お待ちしております。

It is our pleasure having you staying with us and thank you for your reviews and sharing your experiences about your stay at our hotel. Thank you for your comments about our hotel near to airport and very comfortable. We are looking forward to welcome you back at Novotel Banjarmasin Airport soon.

Kami sangat senang membaca komentar positif Ibu mengenai keseluruhan fasilitas dan pelayanan yang kami berikan Pujian ibu terhadap lokasi strategis dekat bandara sangat kami hargai. Terima kasih atas tulisan ini dan kami nantikan kembali kedatangan Ibu di Novotel Banjarmasin Airport. Salam Hangat Wenny Tendean General Manager