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Hotel Metropol Basel

4.0 star property
Hotel with a 24-hour fitness centre, 8-minute walk to Basel Zoo

Choose dates to view prices

Hotel Metropol Basel blends historic charm with modern amenities. The 24-hour gym keeps fitness routines on track, while free in-room WiFi connects guests. Multilingual staff helps explore nearby attractions like Basler Muenster and Marktplatz with hotel bike rentals.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
The current price is 4.661.442 ₫
5.117.343 ₫ total
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room (First)

Double Room (First) | Memory-foam beds, in-room safe, desk, laptop workspace

Double Room (First)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Style)

Double Room (Style) | Memory-foam beds, in-room safe, desk, laptop workspace

Double Room (Style)

8.8 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | Memory-foam beds, in-room safe, desk, laptop workspace

Superior Single Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Memory-foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Memory-foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

  • Sleeps 2

View all photos for Style Double Room

Memory-foam beds, in-room safe, desk, laptop workspace

Style Double Room

  • Sleeps 2

View all photos for Economy Double Room

Memory-foam beds, in-room safe, desk, laptop workspace

Economy Double Room

  • Sleeps 2

View all photos for Superior Single Room

Memory-foam beds, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1

Style Triple Room

  • Sleeps 3

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About the area

Map
Elisabethenanlage 5, Basel, 4002

What's nearby

  • Basel Zoo - 6 min walk - 0.6 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km
  • Congress Center Basel - 3 min drive - 1.8 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Basel (BSL-EuroAirport) - 23 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Brezelkönig - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Lora - ‬2 min walk

About this property

Hotel Metropol Basel

Upscale hotel near Basel Zoo
Located close to Basler Muenster and Marktplatz, Hotel Metropol Basel provides dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • Free newspapers, concierge services and a front desk safe
  • Multilingual staff, luggage storage and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Metropol Basel include perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

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  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle on request
  • Parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 30 per person

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Is Hotel Metropol Basel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropol Basel?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on 21 Nov 2025 start from 4.661.442 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropol Basel?

Self-parking is available for CHF 30 per night. Valet parking is available for CHF 30 per night. Extended parking is available for CHF 30 per night. Limited spots are available.

What time is check-in at Hotel Metropol Basel?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Metropol Basel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Metropol Basel located?

Located in Sankt Alban, this hotel is within a 15-minute walk of Basel Zoo and Basler Muenster. Marktplatz and Congress Center Basel are also within 2 mi (3 km). Basel SBB Station and Basel (ZDH-Basel SBB Train Station) are within a 2-minute walk.

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Reviews

Hotel Metropol Basel Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.2

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 305 out of 653 reviews
Rating 8 - Good. 265 out of 653 reviews
Rating 6 - Okay. 55 out of 653 reviews
Rating 4 - Poor. 20 out of 653 reviews
Rating 2 - Terrible. 8 out of 653 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

8/10 Good

Marjorie

Liked: Amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Metropol was perfect for our quick stay in Basel. It is located steps from the train station. The staff is helpful. When we arrived before check in to ask if we could store our luggage while sightseeing, they said our rooms were ready and allowed us to check in early. How nice! We were able to walk all over the city from our hotel. We enjoyed our one-night stay here. We were not able to have breakfast at the hotel as we had an early departure the next morning. We would recommend staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to the train station and city center. Calm, clean
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it though the directions to locate it left something to be desired.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday base

Hotel staff were friendly, good size room with kettle and fridge. Decent breakfast. Great location, 10 minute walk to centre and around the corner from station provifing a good base for easy access to other swiss locations.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff !!
Stayed 1 night in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The were a number of steps you had to climb to reach the entrance, which could be a issue for some.
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Staff was very friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We loved the helpfulness of the staff. They were very helpful!!
Stayed 3 nights in Jun 2024

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

We stayed for one night and had a very pleasant stay. Easy to check in and very nice room. Breakfast was also alright.
Stayed 1 night in Jul 2024

10/10 Excellent

Zicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great location near the train station and bus to the airport, plus excellent public transportation for getting around the city. The staff was super nice and helpful. I would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
We travelled to Basel by TGV. Metropol is very close to station, clean well kept hotel. convenient for trams and dining options.
Stayed 1 night in Oct 2023

10/10 Excellent

machiko

Liked: Cleanliness, amenities, property conditions & facilities
Self check-in can be a bit fiddly but everything else is very decent and close to Basel SBB station (where a basement level supermarket is). Staff from adjacent (associated) hotels would help you if needed. Comfortable bed, big screen & complementary espresso machine. Happy to stay again.

8/10 Good

Nitin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ideal place for proximity to the train station and the room is very comfortable. No staff at reception which makes it feel less secure. Check in is self service but easy. No Wi-Fi in rooms, only in lobby.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and sweet city with pleasant ppl and great experiences during the stay. Very convenience and near the BBS. Clean and comfortable, worth to recommend.
Stayed 5 nights in Sep 2022

8/10 Good

Jennifer

Liked: Cleanliness
Hotel is in an excellent location and the rooms are reasonable and clean. No reception service between certain hours and you are directed to the larger sister hotel around the corner. Breakfast was adequate but service was slightly lacking.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

The location is walkable to the attractions and convenient to the train station. Rooms are clean.
Stayed 4 nights in May 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Basel

We enjoyed our stay. The room was large and clean, with nice perks like power outlets on both sides of the bed (never a given!) and a timed heater in the bathroom. The location was amazingly convenient being near the main train station, which is also where the bus from the airport stops. We'd recommend!
Stayed 2 nights in Dec 2022

8/10 Good

Sylvie

Liked: Cleanliness, staff & service
👌
Stayed 2 nights in Jan 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is extremely clean and comfortable. The staff are amazing the receptionist was friendly and knowledgeable and recommended a great restaurant very close by. The attendant at the breakfast offered by the hotel was very friendly, helpful and patient. The receptionist also arranged a late checkout which was very nice as we are nearing the end of a long journey and we have a long layover in Basel. Overall a wonderful stay in a comfortable place.
Stayed 1 night in May 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is hard to imagine a more convenient location, with the train station just around the corner, and major attractions just a few stops away on Basel’s excellent tram network. The BaselCard you receive upon check-in means you travel for free anywhere you please on city transport.
Stayed 2 nights in Oct 2024

8/10 Good

Raymond

Convenient, 2 min. From train station.
Stayed 1 night in Sep 2024

6/10 Okay

Frederick

Liked: Cleanliness, room comfort

Good location but…

Hotel is well located, next to the train station and close to main attractions. Rooms are ok but service was a bit deceptive. We weren’t able to get an early check-in and ended up with 1 large bed instead of 3 as we had requested. This hotel is not ideal for family.
Stayed 1 night in Jun 2024