Hallo BrankaVielen Dank für Ihr tolles Feedback! Es freut mich sehr, dass Sie eine super Erfahrung bei uns hatten. Ich bin derjenige, der Sie eingecheckt hat, und es war mir eine Freude, Ihnen behilflich zu sein.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ayoub MoaRadisson Blu Hotel, Basel

Dear Susanne,thanks a lot for your response, we are awaiting your visit again soon!Best Regards

Dear Stephanie, Thank you for your feedback. We hope we get the chance to welcome you back soon again!

Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experience during your stay.

Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experience during your stay.

Dear Mr. KadirThank you so much for your time and feedback. It will be our pleasure to be your host again.Kind Regards,Ali M.

Dear Keller,Thank you for taking the time to rate your experience. We appreciate your feedback, and it seems there might have been aspects that could be improved. If there are specific details you'd like to share or if there's anything we can do to make your next stay even better, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back in the future.Best regards,Ayoub MoaRadisson Blu Basel Team

Sehr Geehrter Urs Vielen Dank für Ihr Feedback. Es tut uns aufrichtig leid, dass Ihr Aufenthalt nicht vollständig zufriedenstellend war. Wir entschuldigen uns für die Unannehmlichkeiten beim Empfang und die technischen Probleme mit dem Fernseher. Wir werden sicherstellen, dass diese Punkte verbessert werden, um unseren Service zu optimieren.Bitte lassen Sie uns wissen, wie wir Ihren nächsten Aufenthalt verbessern können. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen,Ayoub MoaRadisson Blu Basel Team

dear GuestThank you so much for your feedback, hope we can welcome you back!Kind regardsyour reception Team

Dear Valencia,Thank you for taking the time to share your feedback with us. We are delighted to hear that despite the initial room change, your overall stay was comfortable, and you enjoyed the hospitality and catering.Your suggestion about having portable bathtubs is appreciated, and we will certainly consider ways to enhance the convenience for families with babies.We appreciate your kind words about our team, and we look forward to welcoming you back for another pleasant stay.Best Regards,Ayoub MoaRadisson Blu Basel Team

Sehr geehrter Alexandra,Wir entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten während Ihres Aufenthalts. Ihre Rückmeldung ist wichtig, und wir werden sicherstellen, dass entsprechende Maßnahmen ergriffen werden. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Ayoub MoaRadisson Blu Basel Team

Thank you for your feedback! We look forward to be welcoming you back soon. Once again thank you for for staying with us. best, Reception

Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay, including the billing error and cleanliness issues. Rest assured, we will investigate and rectify the double charge if you provide us your reservation Number or date of stay with the Name of the Guest . Your feedback is valuable, and we appreciate your understanding. If there's anything else we can do to address your concerns, please feel free to let us know.Kind regards,Ayoub MoaRadisson Blu Basel Team

Dear RishiWe deeply regret the issues you encountered during your stay, such as the dirty towel, internet access problem, and difficulties reaching the reception. This falls short of our usual standards, and we sincerely apologize for the inconvenience. We take your feedback seriously and will investigate and address these issues to ensure they do not recur. Thank you for bringing this to our attention.Kind regards,Ayoub MoaRadisson Blu Basel Team

Kjære Vivian,Takk for dine vennlige ord! Vi er glade for å høre at du satte pris på servicen vår, hjelpsomme personale, god frokost og sentrale beliggenhet. Det betyr mye for oss å få positiv tilbakemelding. Vi håper å ønske deg velkommen tilbake ved en annen anledning.Vennlig hilsen,Ayoub MoaRadisson Blu Basel-teamet

Dear Yvonne,Thank you for your feedback. We appreciate your positive comments about our staff, service, and the condition of the accommodation. However, we noticed you rated your overall experience as 2/10, indicating dissatisfaction. We would like to understand more about the areas that fell short so we can address them. Your insights are valuable to us in our ongoing efforts to improve.Best regards,Ali M. Service Manager

Thank you for your feedback! We look forward to be welcoming you back soon. Once again thank you for for staying with us. best, Reception

Thank you for your feedback! We look forward to be welcoming you back soon. Once again thank you for for staying with us. best, Reception

Agradecemos sinceramente por compartilhar sua experiência conosco. Estamos encantados em saber que a recepção, especialmente a Marta, foi atenciosa durante a sua estadia. Transmitiremos seus elogios à Marta e à equipe. Esperamos recebê-lo(a) novamente em breve!Atenciosamente,Ali M. Service Manager

Cher Michel,Nous vous remercions d'avoir pris le temps de partager votre avis avec nous. Nous sommes ravis que vous ayez apprécié notre accueil poli et notre personnel courtois, ainsi que nos installations propres et fonctionnelles.Nous sommes toutefois désolés pour le désagrément que vous avez rencontré en ce qui concerne la disponibilité du parking lors de votre séjour. Nous comprenons l'importance d'un parking pratique, surtout en plein centre-ville. Votre commentaire est précieux, et nous travaillons à améliorer notre gestion du parking pour éviter de telles situations à l'avenir.Nous prendrons également en compte vos commentaires sur la salle de bains alors que nous cherchons à améliorer nos services et installations.Nous espérons que malgré ces problèmes, vous avez passé un séjour agréable parmi nous. Nous serions ravis de vous accueillir à nouveau à l'avenir pour vous offrir une expérience encore meilleure.Merci encore d'avoir choisi l'Hôtel Radisson, et nous apprécions vos commentaires qui nous aident à viser l'excellence.Cordialement,Radisson BLU Hotel, Basel

Dear MarcosThank you for taking the time to share your feedback. We apologize for your stay was anything less than pleasing due to the service you had received at that time. We understand how inconvenient that must have been expecting something and we were not able to fulfill that expectation. We are sincerely sorry for all the inconveniences that you have experienced. We appreciate the review and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Best regards, Your Online Reputation Team

Dear Jennifer,thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again.Your Online Reputation Team

Dear Violeta,thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your Online Reputation Team

Dear Ramona, thank you for your good rating. We hope you enjoyed your stay and it would be our pleasure to be your host during your next visit again. Our team is looking forward to see you soon! Best regards, Your Online Reputation Team

Dear Richard,thank you for your good rating and kind comments. We are glad that you appreciated our central location and rooms. We hope to welcome you back soon!Best regards, Your Online Reputation Team

Dear Theresia WambuiThank you for taking the time to share your ranking with us. We hope to welcome you back soon!Best regards

Dear Mark,thanks a lot for being our guest and for sharing your rating with us and our future guests. We hope to welcome you very soon in our hotel.Kind regards, Your Online Reputation Team

Lieber Mike, herzlichen Dank für das tolle Feedback! Es freut uns sehr sie seit so einer langen Zeit bei uns in der Kette als Gast begrüssen zu ürfen! Bis zum nächsten mal,Ihr Team des Radisson Blu Basel

Lieber HansVielen Dank dass Sie sich die Zeit genommen haben uns Ihr Feedback mizuteilen.Wir danken Ihnen für Ihre ehrlichen Worte und werden diese umgehend an die Abteilungsleiter weitergeben. Wir hoffen Sie geben uns erneut die Chance Ihnen zu beweissen, wie unser Service gegenüber unseren Gästen normalerweisse ist. Vielen Dank und freundliche Grüsse

WOW Patrik, thank you for this amazing review! Hope to see you soon again!

Dear Christine,thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your Online Reputation Team

Lieber Marcel, tausend Dank für Ihr wundervolles Feedback. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder!Ihr Online Reputation Team

Lieber Martin,vielen Dank für diese tolle und umfangreiche Bewertung, die sicherlich sehr hilfreich für viele andere zukünftige Gäste ist. Es ist sehr schön zu lesen, dass Sie sich bei uns rundum wohl gefühlt haben und wir für Sie die erste Wahl sind. Wir freuen uns auf Ihren nächsten Aufenthalt, wo wir Sie erneut begeistern möchten.Ihr Online Reputation Team

Dear Bettina, thank you for your feedback. We are delighted to see that you had a good time staying with us! Hope to see you soon again!

Dear Nicola, we sincerely apologize for the unpleasant experience. Please inform us next time about your plans coming to Basel and we will make sure that you will have an amazing time here. Its a promise! Hope to see you soon,

Dear Nanette! WOW thank you for sharing this great feedback here on this platform. Hope to see you soon again! Best regards,

Dear LMC, thank you for the feedback! We are glad that you enjoyed staying with us, even that you had a couple of issues this time. We genuilly apologize for the small inconveniences. We will make it up to you next time, you will not miss anything - its a promise! Wish you all the best for 2023.

Dear Hazel, thank you for your feedback. We will follow this up! Moreover, we are glad that you had such a good time with us in Basel. Best regards,

Dear Elizabeth, thank your for this amazing rating & the kind words! We are delighted to see that you had such an amazing time with us. Wish you all the best for 2023!