Khách sạn gần Hồ Bass tại Kalamazoo

"I will never stay there again Ice machine didn’t work. After asking about it I was told “sorry it was frozen up” that I could go to the third floor for ice. Not acceptable The whole front of the air conditioner was detached and laying on the floor on the other side of the bed. The coffee maker was missing the tray to put the coffee in so it didn’t work. There were rolliepollie bugs in the bathroom and on the floor. There was missing grout on the bathroom floor and the whole place smelled....

"Staff was excellent. Check in was friendly and helpful. Breakfast was stocked and refilled throughout the morning. AC took a bit to cool the room down but we were coming from outdoor tournament and were extra hot."

"Clean "

"They gave me an old room on the first floor after I check out they had the audacity to say I stole a bath mat and I didn’t even bring no bags wit me"

"Nice clean room, friendly staff extra helpful I forget my key alot and they are always so understanding and nice! They rlly try to help with whatever they can its nice to be around such friendly ppl!"

"The hotel was decent and the pool was nice, It was nice and quiet. You could not beat the price"

"First of all ice machine on our floor broken all 5 days we were there. Air conditioning I. Fitness room not working and it was 90. Thirdly never had change for washer and dryer. Said would get some every day. Finally had to walk to liquor store across the street"

"Everything"

"We showed up for our check in only to find that they had given our room to someone else and were sold out for the night. No refund issued. "

"love staying here"

"We like the location due to it being off the highway eliminating the noise. The fitness center only had a working tread mill. That was disappointing. Breakfast was okay. It needed to be monitored better and restocked when low(muffins, eggs, utensils). Enjoyed the specialty coffee in the lobby. Beds were comfortable. I had to screw down the toilet seat or it would have come right off when used. Luckily I wipe down surfaces before using and found that out. The floor by the pool and elevator were...

"The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price."

"everything was wonderful."

"I love everything about this hotel rooms beds pool hot tub very nice"

"Property needs repairs and replacement of room furniture!"

"The hotel cancelled my res"

"The staff were nice and the room was clean, however, the mattress had huge sags in it. It was so bad, I was stunned by it. The staff knows, but their hand are tied. The mattress was so saggy that the bed could not even be made properly. I can sleep anywhere, so I managed. I was in room 154 on the corner and it would be impossible to make this mattress worse. This experience has made me decide to never go to another Red Roof. That said, the staff and receptionist were wonderful and...

"Good shake for the buck."

"Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum."