Residences in Basse-Terre Island

"Hotel was lovely, generally. Staff very friendly and hardworking Locality beautiful Breakfast lovely Evening buffet - food often luke warm Negatives Queues too long at beach bar - up to 30 minutes for a drink- desperately needs more staff as they were rushed off their feet. Reception needs a map of the area- had no idea that we could walk to other beaches from hotel until last day. (we had not hired a car) Not told we could do activities independently by reception. eg. We wanted to go whale watching - this is only available on a Sunday and were 'put off' doing it individually as it was 'so far away'. Turns out you can do in next town. Hotel really quiet one night - turns out there was a band in the next hotel - no information about this Toilet paper needs a hold in room bathrooms as sitting on the sink it gets splashed by taps - just a small thing!"

"Place is very nice with good views. They were very nice granting our ask to upgrade our room."

"Had a good stay. Car needed as beach access is limited directly from property though there is a “ secret” beach a reasonable walk away. Food was good with quite large portions. Room and private patio and gardens were very good. Speaking some basic French would be very helpful to you though staff did their best and there were fluent English speakers around most of the time. You are definitely in France but the experience is worth it. "

"Site merveilleux "

"Yes pool was lovely."

"Good staff, mountainous area. Near many beach and restaurant. Remember to put lotion repels mosquitoes"

"The room was neat and clean. A few things werr lacking such as a second glass and pool towels. We had to call for a receptionist to check us in, though she was therr fairly quickly The pool was nice. The location is grrat for La Soufriere visits! The breakfast was awesome and the ladies who served breakfast werr fantastic!"

"Valerie & Mathew were exceptionally kind and thoughtful, truly wonderful hosts, first class service from arrival to departure! We loved the property, exactly as expected, very comfortable clean and efficient.. "

"Spacious room with balcony overlooking the pool! Very friendly staff. "