Khách sạn Batam

"great place to relax and do family activities"

"Good location, nice breakfast spread and many shops around to shop."

"Excellent customer service from the security to check in counter and housekeeping staff....super convenient...next to the mall and ferry terminal"

"Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet."

"I like that the room is clean, staff were very polite and helpful shops were quite near. Would be perfect if the breakfast was better 😆"

"Overall the hotel was good. Just disappointed with their spa massage. Me & my husband had a 2 hrs spa treatment that includes leg bath( just washing your feet - less than 2mins). 30 mins body scrub ( we only have less than 15 mins) And is very unprofessional & messy. 90 mins aromatherapy massage with hot oil. But the oil wasn't hot/warm. Diffenitely less than 60mins. Me & my hubby feels they just rush to finish. At the end we realised is exactly 2 hrs. But the conclusion is the 2 hrs it...

"Excellent hotel for a very competitive price. "

"I am a repeated guest and once again I am very statifised with the apartment. Keep up the good work"

"Ok"

"Front office staffs were polite, helpful and friendly. Room was made available to us 1 hr before check in time. Room was clean and with standard amenities. Location just 5 mi s walk from Batam Center Ferry Terminal. Opposite hotel is a shopping mall that have a variety of food options, hypermarket, Starbucks, bakery etc."

"Boende är bra men behöver tillsyn"

"Makeup room service needs to be improved. One morning, I waited till 11.45am for makeup room and need to call for the makeup room service. Also realized that room was not vacuum for my 17 nights stayed during the makeup room service. Also noted that makeup room service like to wait till i am back from breakfast therefore coming to makeup my room. Because i think they expect tips. "

"NA"

"Friendly Staff"

"Great location, alot of eateries in proximity. Rooms are clean, just that there is no gym or swimming pool."

"Room is spotless service is great "

"A good place for a weekend getaway. Good location. We enjoyed the local dishes of the breakfast buffet."

"Clean room"