4/10 - Kém
Kristin
Đi theo nhóm
15/09/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ
Not very clean, seems as though repairs are made but not up to par or for aesthetics. Our first room had roaches in it and we asked to be moved, the maintenance man tried to say it wasn't that, even though we were showing them to him on the wall (there were two). They did move us into another room that was free of critters. Another problem that came up was at 8:00 in the morning, the cleaning lady knocked on our door and asked for the dirty towels to be given to her. I think that it is kind of rude to wake someone up at 8:00 in the morning to ask for dirty towels, why cant you get them when you clean our room. Well, she knocked again around 11am and asked if we wanted our room clean and I said yes, we were about to leave and go get lunch. About 30 minutes later we left and she was cleaning the room next to ours, so we got back to the room around 8:30pm, well we walk in and not only was our room never cleaned, BUT we also did not have the towels replaced from giving them to her that morning. So I had to go find someone to get us towels to be able to shower. All in all, I would not stay here again, it is not worth it for the price we paid for two nights and it feels like a money grab, while they do the bare minimum to make the money.
Kristin
Lưu trú 2 đêm vào Tháng 9, 2025