Khách sạn Batu Lanchang

"elite breakfast buffet"

"This property is looking fairly tired. We had a superior room with incredible views and lovely high ceilings, so the room was spacious and easy to relax in. It is, however, in need of some maintenance - chipped laminate, water damaged skirtings etc. The staff are exceptional, very friendly and helpful, super respectful. There was one waiter in particular we would like to give a shoutout to - my apologies for misspelling his name, which I believe is Jhorarule - he was absolutely lovely; even if...

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"All good"

"Buffet was average and wait staff was so slow my plates were not taken for almost 40min. Disappointed"

"This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said."

"Beautiful resort with plenty of amenities and areas to unwind. Staff were attentive and helpful."

"Good place to stay"

"Staff were extremely helpful."

"Good hospitality. Upgraded to premiere king have free access to 30 floor with complimentary teabreak and cocktail. Breakfast has great variety. Check in was fast. Location is great close to good food and shopping."

"なし"

"Helpful especially Faiza"

"客室は清潔に保たれています。ただ照明のスイッチがわかりにくくベットサイドのボタンも隣の洗面所と繋がっているのも便利ですがわかりにくかった。それを説明する冊子などあればなおよかった。スタッフはとても愛想良くフレンドリーでしたが、部屋のタオルはないものもあり残念でした。朝食はとても種類が豊富で毎日食べたいと思いました。ただ、事前に記念日だと伝えても一言もそれについてふれられなかったのは残念でした。設備としてはとてもよかったが、何人かクチコミしているように温かみが昔よりかけていてそこだけがマイナスポイントでした。"

"This is my second at this property.The room and facilities are modern and relatively new and well kept. However, the staff needs to be better trained. On the last day of our stay (our rooms had late checkout), we went back to the rooms to prepare for checkout, but we were locked out of the room. We went down to reception and the staff said she fixed the issue, so we went back up again only to find the keys still didn't work. So we went to reception again and was told it was fixed for the 2nd...

"Firstly, let me start by saying we were staying as a couple and didn’t realise it was the school holidays in south east Asia, so this definitely colours my review. The pool area looked amazing when we arrived, but the entire time we were there it was completely crowded with kids - who were having an amazing time and it’s definitely a great resort for families. For us, it was so noisy, overcrowded and you couldn’t get an alcoholic drink until 3pm… and even then, there never seemed to be anyone...