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"Customer service is excellent. Very warm, accommodating and friendly. Room is perfect and spotless. Will make sure to only be staying at Hyatt each time we travel on Holidays or on special occasions. "

"The bed was amazing and staff are very hospitable. The only problems I had were maybe that the room wasn’t cleaned thoroughly with every visit, just made the bed and changed the towel and that’s it. The staff were very kind, especially Hanisa was always very helpful and friendly. Breakfast was good, I’d give it 7.5/10. We had a problem with the iPad not changing the colors but that’s not a big deal. The iPad was helpful and very techy. I loved it! Thanks for the hospitality. "

"Clean room and near to favorite food and massage hot spot, Jalan B. intang"

"Amazing hotel andnlocation Staff were fantastic Totally recommend it"

"Great staff, fantastic room!"

"Nice hotel"

"The service and kindness of the personal was really perfect! "

"Staff at reception were friendly and efficient "

"It was the Taj Mahal of all hotels. Everything was 5 star+"