Khách sạn Bay City

"We checked in at 4pm, when it says on their website that check in time starts. Upon arrival, we were told that our room wasn't ready yet and that they didn't know when it would be ready. We arrived at 4pm so that we could sit in the hot tub before the concert at Treasure Island started at 6pm. We missed out on the hot tub and had to get ready in the main hallway bathroom since our room still wasn't ready. It was dissapointing. And the hot tub is closed on Mondays so we weren't able to use it the...

"Absolutely beautiful! Our suite was huge and beautiful! Staff was friendly and superbly efficient. Location could not have been better for our stay. We will definitely be back! "

"Good breakfast Quiet place"

"AC was nice and cold, bed was very comfortable and clean. Breakfast was no options but all else was well and clean"

"Staff very friendly. Clean rooms. Very quiet! Nice breakfast area."

"The staff was absolutely amazing! Friendly, helpful and courteous. The pool was clean, hit tub was warm, not really hot. The room for the most part was clean. The overall hotel, room, hallways, stairs need to be thoroughly vacuumed. The elevator was very dirty. I know they are doing some painting and maybe the new GM ( which was very very nice to talk to) will have it cleaned up. "

"Staff was good. Room was bad. Pillows are extremely flat garbage on floor. Door blew open during the night. "

"Our room was clean but in need of repairs and upgrades. The gentleman at the front desk was very nice and friendly. Our TV didn't work when we got to our room but upon calling the front desk the man came right to our room and fixed it. Our bed frame was very noisy as the mattress was on a metal box. There was no blow dryer in our bathroom. We picked this motel because it had a hot tub but it was out of order. There were a couple broken down cars in the parking lot. The whole building is in dire...

"the room was really clean and the owners are really friendly and helpful. the breakfast was great and hospitality was awesome."

"The front desk clerk at check in was so nice, the room was the perfect temp, bed soft and pillows just right. Amazing water pressure so you can take a good shower and it doesn't take 5 hours to rinse your hair"

"Clean room, wonderful breakfast"

"Booked this hotel for a quick stay for my family while traveling. The pool was ice cold (my kids were so excited to swim but only could last 10 minutes because they were shivering so badly.) and the hot tub was broken. "

"Room was ok, staff was ok, juice machine in breakfast area was out of order so was just some cereal and coffee."

"Our thermostat didn't work. It got up to 80 degrees at night. Had to open a window."

"Very nice stay. Wish the lake ice had been out."

"Rooms were clean. Staff was friendly and the breakfast was good. "

"Clean room, nice lobby area. Parking is a little tight but they do have a couple of areas so it worked out. Staff is excellent. I forgot my book in my room, I called and they were quick to locate it after I had checked out. Very nice place to stay. "

"Great location, staff friendly "