Thank you for your feedback. I am sorry that your stay was less than desirable and I will look into the mentioned concerns for future stays. I do hope that we will have another opportunity to show you a better experience in the near future.

Thank you for your feedback. The blackout curtains are located behind the shear curtains. I am sorry that you weren't able to find them for a better night sleep. We hope that you will give us another opportunity to show you a better experience in the near future.

Thank for your feedback. I am sorry that your stay was less than desirable. We will take note of the concerns and have them corrected immediately. We do hope that you will give us another opportunity to show you a better experience.

Thank you for your feedback. I am sorry for what you have experienced during your stay. I will definitely look into the concerns that were mentioned. The staff will also be reprimanded for the behavior.

Thank you for your feedback! I am sorry that your stay was less than desirable. I hope that you would give us another opportunity to show you a better experience in the near future.

Good morning Christopher,I am sorry that your experience was less than desirable. Our goal is to make everyone's experience a great one and not knowing of the concerns during your stay limits us to be able to give our guest a great experience. I appreciate your feedback and the mentioned concerns will be addressed for future guests.

Thank you for your feedback. I am sorry that your stay was less than desirable. Our goal is to make our guests have a great hospitality experience and I am sorry that we didn't make that happen for you. We do hope that you will give us another opportunity to show you a better experience.

Thank you for your feedback. I am sorry that your stay was less than desirable. Your feedback will definitely be addressed.