Khách sạn Bear Valley

"Pass key to the room we were originally assigned to did not work which required back and forth to the front desk and wasted time. There was no coffee in the room. Multiple things were broken. I escalated the issues with no response or help from anyone."

"Silver Lake is a beautiful location and having cabins to rent on the lake side is pretty special. The cabins are old and rather quirky, but you can over look some inconveniences, like luke warm water, missing chairs for dining, no plugs in the sinks and even a mouse in your room. But when we checked in they charge me for the room even though I had paid for it . I had to find my credit card bill to show I had paid for the room. Once I showed them my credit card statement they refunded the money...

"We had a really nice stay at this hotel. The location was great, especially being close to the ski area which made everything very convenient. The room space was a little small, but it felt cozy and comfortable. The hotel had a warm and relaxing atmosphere, and overall we enjoyed our stay. Perfect for a simple and cozy getaway near the slopes."

"Great property and staff is very communicative! Easy to check-in/check-out. We were late to check in and had an issue with the lock accessing our keys. We could reach out to them easily, and staff was there to help in 5-7mins. 10/10 recommend if you're looking for a group stay. "