Hi Norma,We sincerely apologize for the inconvenience you experienced during your stay. Our team prioritizes cleanliness, and we regularly inspect our rooms to ensure they meet our high standards; we will investigate the issue of the stench immediately. Regarding the elevator, we understand the importance of accessibility and will address this matter promptly. We're glad to hear that our staff accommodated your request to have your rooms next to each other and hope to welcome you back for a more seamless experience in the future.

Hello Paul, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address this issue with our team to ensure a smoother experience for future guests.

Hi Patricia,We're delighted to hear that you're a regular guest at our hotel and that you find it to be a great and safe accommodation option during your visits for the Texas Mile event. We take pride in providing a secure environment for both our guests and their vehicles, ensuring a worry-free stay. Your loyalty and satisfaction are truly appreciated, and we look forward to welcoming you back for your future visits to the area.

Hi Kenneth,We sincerely apologize for the inconveniences you experienced during your stay with us. We understand the frustration caused by the renovation process, and while we strive to minimize disruptions, we regret that the smell in your room was not up to our usual standards. Regarding the communication challenges with our staff, we apologize for any difficulty you encountered; we continuously work to improve our services to better accommodate all guests. Rest assured, we have taken note of your feedback and will address these issues internally to ensure a more seamless experience for future guests.

Hi David,We're delighted to hear that you found our accommodations satisfactory during your recent stay. Our team takes pride in providing clean, spacious rooms equipped with comfortable king-size beds to ensure a restful night's sleep. Additionally, we're pleased that you enjoyed our complimentary breakfast offering, as we strive to enhance our guests' overall experience with added amenities. Your positive feedback serves as a testament to our commitment to providing excellent value for your stay.

Hi LeighAnne,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Gloria,We sincerely apologize for any inconvenience you experienced during your stay with us. We understand that the temporary elevator outage and delayed TV/cable resolution may have impacted your overall experience. Our team is actively working to address these issues, and we appreciate your patience as we strive to enhance our services. Please be assured that we are committed to resolving these matters promptly and appreciate your valuable feedback.

Hi Said,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

Hello,We greatly appreciate your positive feedback, and it's fantastic to hear that Samantha and our staff contributed to making your trip perfect. Providing excellent service is our top priority, and we take pride in our team's dedication to ensuring a memorable experience for our guests. We strive to maintain a high standard of hospitality, and it's encouraging to know that our efforts have been recognized. Your kind words motivate us to continue delivering outstanding service to all our guests.

Hi Monique,We appreciate your feedback and apologize for any confusion regarding the discrepancy in the charges. Our pricing structure is designed to include various factors such as taxes and fees, which may differ from the initial booking amount. It's also important to note that third-party booking platforms may have additional costs associated with their services. We strive to provide transparency in our pricing and regret any inconvenience this may have caused.

Hi Stephen,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

Hi Don,We appreciate your positive feedback and are delighted to hear that you found our hotel to be clean during your recent stay. Maintaining a high standard of cleanliness is a top priority for us, and our dedicated housekeeping team works diligently to ensure that every corner of our property is kept in pristine condition. We take great pride in offering a comfortable and sanitary environment for our guests, and it's wonderful to know that our efforts have not gone unnoticed. Your kind words are truly appreciated, and we look forward to welcoming you back in the future.

Hi Clare,We apologize for the inconveniences you experienced during your recent stay with us. We take cleanliness seriously, and your feedback about the condition of the property is concerning. Our team typically strives to ensure the availability of breakfast items and address maintenance issues promptly. We understand the frustration you faced with the television, and we're sorry it took longer than expected to replace it. We appreciate your loyalty as a returning guest, and we hope to have the opportunity to provide a more satisfying experience on your next visit.

Hi Annette! Despite the issue with the TV, we're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon!

Hi Kris! It's good to hear from you and we greatly appreciate that you've taken the time to share your review! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hi Teresa! We're sorry to hear that your stay with us did not meet your expectations. We take all guest feedback seriously, and we apologize for any inconvenience you experienced during your visit. We strive to provide a comfortable and enjoyable experience for all our guests, and maintenance is our top priority. We assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good working condition. We're also sorry to hear about the exposed wires in your rooms. Your feedback is invaluable to us, and we are actively working on updating our facilities to improve the guest experience.

Hi Joseph! It is good to hear from you, though we are so sorry to hear that your most recent stay with us did not meet your expectations of quality cleanliness and customer service. Thank you for sharing your experience, so that we can benefit from your perspective of our hospitality and services. Your comments help us to see where we need to improve and we appreciate that you have taken the time to review our hotel.

Hi Marianne! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

Hello Ted! It is great to hear from you and we’re so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We want you to feel like family and if our staff is making you feel this welcomed and at home, then we know we're doing our job! We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.

Hello Roger,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hi Mark Jason! We greatly appreciate that you've taken the time to share your rating of our hotel. Your satisfaction and enjoyment are very important to us, and we hope to see you again when your travels bring you back to the area!

Hi Vernon! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

Dear Lillian, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

Hello Laura,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

Dear Derrick, It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and welcoming experience, and we are delighted that you enjoyed most of your stay. Thank you for your feedback on the breakfast, and we apologize that the AC was not cool enough. We will have maintenance check on this issue. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

Dear Lydia, It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. It's great to know that you appreciated the friendly service of our staff. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Dear Lillian, It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted that you had an enjoyable stay. We are very happy to know that you like the service of our staff, the guestroom, and that check-in was a breeze! We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Dear Jason, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Hello David,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

Hello Roy,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Dear Edward, It is nice to hear from you, and we appreciate you taking the time to share your experience at our hotel!We feel honored that you appreciated the friendly service provided by our staff. We strive to provide each client with a very pleasant and enjoyable experience, and we are happy to learn that we have achieved this goal. Thank you for sharing your thoughts, and we hope to see you again soon!

Dear Melissa, Thank you for taking the time to share your feedback. I regret to discover that you weren't thoroughly impressed with us during your most recent stay.  It is our primary aim to give you a comfortable and accommodating experience and it is disheartening to hear that this is not the impression we left you with. We apologize for the issues you encountered during your stay, especially the rude behavior of our staff, the exposed wires in your rooms, and the breakfast being not to your liking. Please know that your voice is of tremendous importance to us and we are confronting the issues that you mentioned to ensure that no guest has this experience in the future. We are investigating and addressing these matters with the appropriate department. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.

Dear Andre, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.I do hope you'll return and let us show you a far better experience.

Dear Tonya, It's good to hear from you and thank you so much for sharing your review about your great stay at our hotel! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are glad that we have been an important part of your travel convenience. We look forward to seeing you again!

Hello gilberto,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our towels and comments about our breakfast. Your voice is very valuable to us and we hope you will return on your next travels.