Quầy tiếp tân

Nhận xét về Grand Hotel Beijing

5 out of 5
Grand Hotel Beijing
No 35 East Chang An Avenue, Beijing, Beijing

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 215/497 nhận xét" "
Đánh giá 8 - Tốt. 184/497 nhận xét" "
Đánh giá 6 - Được. 67/497 nhận xét" "
Đánh giá 4 - Kém. 22/497 nhận xét" "
Đánh giá 2 - Tồi. 9/497 nhận xét" "

8,6/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Khách đã xác thực

Lưu trú 4 đêm vào Tháng 1, 2018

10/10 - Xuất sắc

Karen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
location was great nice room
Lưu trú 4 đêm vào Tháng 7, 2018

6/10 - Được

min

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 8, 2018

10/10 - Xuất sắc

Christy, Taiwan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
感謝貴賓樓給我一個2018的生日驚喜。
Lưu trú 6 đêm vào Tháng 6, 2018
北京贵宾楼饭店 trả lời vào 23/07/2018
尊贵的宾客:感谢您的评价。您的肯定对我们至关重要。北京贵宾楼饭店致力于为客人提供皇家尊享服务。“昔日帝王宫,今朝贵宾楼”,让每一位宾客感受饭店独有的皇城氛围,深入体验帝王礼遇,是北京贵宾楼饭店全体同仁的奋斗目标。衷心期待您的再次光临。并为您缔造一个愉悦的住宿体验。

8/10 - Tốt

Mia, New Zealand

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
great location......but
locates at central of Beijing, but difficult to order a cab (no taxis be able to pass or stop at the front of this hotel). hotel facility is bit of tired. bed is very hard for westerns... too hard..
Lưu trú 6 đêm vào Tháng 6, 2018
Grand Hotel Beijing trả lời vào 26/06/2018
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you mentioned. We will provide a better living environment for you next visit. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and we will always create a pleasant experience for you.

8/10 - Tốt

A

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Really tired
Past time glory. Reallyngone down since last visit. All repairs visible everywhere. Emptiness is also over the used to be grand building
Lưu trú 2 đêm vào Tháng 6, 2018
Grand Hotel Beijing trả lời vào 26/06/2018
Dear distinguished guests: Thanks for offering valuable advice. The Grand Hotel Beijing is committed to provide guests with luxury service. The interior decoration of the hotel is mainly in Ming and Qing Dynasty style. Followed by the rule that the hotel should manage and keep facilities new, the hotel regularly repair facilities and equipment since it was founded in 1990. We are very thankful for problems you mentioned and we have requested relevant departments for improvement. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and we will always create a pleasant experience for you.

8/10 - Tốt

Roberto

Thích: Nhân viên & dịch vụ
Hotel is a little old, but has a great location.
Lưu trú 2 đêm vào Tháng 6, 2018
Grand Hotel Beijing trả lời vào 26/06/2018
Dear distinguished guest: Thank you for your comment. Your recognition is significant to us. Grand Hotel Beijing is devoted to providing the guest with royal-privileged service. The hotel is popularly described as “Once an imperial palace, now a luxury hotel.” We aim to provide the guest experience with the unique royal atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your next coming and we will always create a pleasant experience for you.

4/10 - Kém

Cristiano

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Velho!
Horrível, velho e sem nenhum conforto! Hotel precisa de uma reforma, ainda por cima me colocaram em um quarto longe!
Lưu trú 1 đêm vào Tháng 5, 2018
Grand Hotel Beijing trả lời vào 05/06/2018
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

8/10 - Tốt

Jieqi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2018
Grand Hotel Beijing trả lời vào 24/05/2018
Dear distinguished guest: Thank you for your comment. Your recognition is significant to us. Grand Hotel Beijing is devoted to providing the guest with royal-privileged service. The hotel is popularly described as “Once an imperial palace, now a luxury hotel.” We aim to provide the guest experience with the unique royal atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your next coming and we will always create a pleasant experience for you.

10/10 - Xuất sắc

WEI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
好酒店
老牌酒店,员工素质好,服务上佳。酒店地理位置非常好,适合商务、旅游的住客。下次到北京还会再住。
Lưu trú 4 đêm vào Tháng 5, 2018
北京贵宾楼饭店 trả lời vào 23/05/2018
尊贵的宾客:感谢您入住北京贵宾楼饭店,并给予肯定和鼓励。您的评价对我们尤为重要。北京贵宾楼饭店始建于1990年,是距离紫禁城最近的五星级饭店。店内装潢以明清为主,全套花梨木家具和仿故宫风格的建筑,是您在北京体验皇家风情独一无二的选择。您的满意是我们的最终目标,衷心期待您的再次光临,并为您缔造一个愉悦的住宿体验。

4/10 - Kém

bruno

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 5, 2018
Grand Hotel Beijing trả lời vào 21/05/2018
Distinguished guests: Thanks for staying in Grand Hotel Beijing. The Grand Hotel Beijing is committed to provide guests with luxury service. We apologize for your unpleasant experience in the hotel. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and we will always create a pleasant experience for you.

8/10 - Tốt

Mofi, Tokyo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
あの故宮の隣りのホテル
設備はやや古くなっていますが、掃除が行き届いていて清潔です。 落ち着いた雰囲気で、ゆったりと過ごせると思います。 部屋に置いてあるフリーのお茶のレベルが高くて驚きました。 お茶好きの友人と「これおいしいね~~」と言って頂きました。 故宮の隣のホテルなんて凄すぎます。 お部屋から故宮が見えましたが、なんせあの世界遺産の隣なので 道路が一方通行なのと渋滞でホテルからタクシーで出かけるのに時間がかかりました。 しかし徒歩なら繁華街、王府井まですぐですし便利です。 今まで3回北京を訪れましたが、2回はこちらのホテルでお世話になりました。 お勧めのホテルです。
Lưu trú 3 đêm vào Tháng 5, 2018
Grand Hotel Beijing trả lời vào 17/05/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
excellent location and friendly staffs. Easy to access public transportation. Close to well known shopping and sightseeing places.
Lưu trú 2 đêm vào Tháng 5, 2018
Grand Hotel Beijing trả lời vào 13/05/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

6/10 - Được

Vanessa, UK

Thích: Nhân viên & dịch vụ
Fantastic location
My mum and I stayed in this hotel for three nights. We thought overall it was good value for money. Pros were - fantastic location close to Forbidden City, helpful staff. Our room had views across the Forbidden City. Cons are - it is dated, the shower was especially antiquated.
Lưu trú 3 đêm vào Tháng 4, 2018
Grand Hotel Beijing trả lời vào 02/05/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Grand Hotel Beijing trả lời vào 28/04/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

10/10 - Xuất sắc

Arnhild, Askim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
In the city senter!
Fantastisk hotell midt i Beijing sentrum. Passe store rom og komfortabelt bad. Lite svømmebasseng. Utrolig god frokostbuffét!
Grand Hotel Beijing trả lời vào 23/04/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Hmmm.
Mainoskuvat eivät vastaa todellisuutta. Kattoterassi suljettu. Huone kuvia huonommassa kunnossa. Epäsiistit kokolattiamatot joka paikassa, huoneessa ja käytävillä. Hotel.com kartta näyttää hotellin väärään paikkaan.
Grand Hotel Beijing trả lời vào 23/04/2018
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

8/10 - Tốt

David

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Service
Good Hotel with a great location - the Concierge Service was outstanding and really helped with our trip.
Grand Hotel Beijing trả lời vào 23/04/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

6/10 - Được

Henry

Grand Hotel Beijing trả lời vào 17/04/2018
Dear distinguished guests: Thanks for your staying. We will provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

10/10 - Xuất sắc

Stephen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful hotel in core of action.
The hotel is incredible and decorations are on par with an art gallery or museum. The staff is quite nice and always try hard to help. Breakfast was better than expected. Only wish is they would have better electrical outlets by the bed. It also smells as if the room was smoked in despite the ban. I suppose people ignore the rules. What makes the hotel stand out is the location!! Literally steps from Tiananmen Square!!! Beware if you choose a street view or Forbidden City room, it can be veeeery noisy. Tour buses literally show up at 4:30am and let tourists out. Unsure where at 4:30 they are going but u may want to bring some noise canceling ear phones or ear plugs.
Grand Hotel Beijing trả lời vào 17/04/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Great location, extremely close to the Forbidden City and Tiananmen Square on one side and Wanfujing Street on the other side. The hotel itself is a bit old and some of that is evident in the room. Taxis were difficult to get - there is no taxi stand, and the staff would just use the Didi app to hail a cab, sometimes taking 5-10 minutes to get one.
Grand Hotel Beijing trả lời vào 13/04/2018
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

10/10 - Xuất sắc

BRETT

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Grand Hotel Beijing trả lời vào 12/04/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

8/10 - Tốt

CRYSTAL

Thích: Sạch sẽ, nhân viên & dịch vụ
Great location and Views
The hotel is in the city center and close to everything. I had a great view of the Forbidden City and Tiananmen Square. The hotel is older. I would not recommend the room service. I ordered dinner one night and it was horrible.
Grand Hotel Beijing trả lời vào 12/04/2018
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

10/10 - Xuất sắc

KAIQUAN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
环境优雅,房间舒适,地点很好,一次很好的旅行。
北京贵宾楼饭店 trả lời vào 11/04/2018
尊贵的宾客:感谢您入住北京贵宾楼饭店,并给予肯定和鼓励。您的评价对我们尤为重要。北京贵宾楼饭店始建于1990年,是距离紫禁城最近的五星级饭店。店内装潢以明清为主,全套花梨木家具和仿故宫风格的建筑,是您在北京体验皇家风情独一无二的选择。您的满意是我们的最终目标,衷心期待您的再次光临,并为您缔造一个愉悦的住宿体验。

4/10 - Kém

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Only Great in Location
This property has an excellent location, just one block from Forbidden City and Tiananmen Square, but the property is extremely worn and showing its age. We were told upon check-in that our room was being 'upgraded' to a 'suite' which simply meant we had a separate sitting room, but the room was so cold (heat did not work) that we were moved again. We got a Forbidden City view in the new room which was great, but the room itself was very aged and had a horrible smell (think dead mouse in the wall) near the door and moldy smelling bathroom. The beds were comfortable by China standards. The restaurant was extremely pricey so we chose not to dine there. The rooftop bar/terrace that they advertise in many pictures was closed and the terrace locked, so we couldn't go out to take pictures. I would recommend this hotel only for the location, but definitely not worth the price of the accommodation.
Lưu trú 4 đêm vào Tháng 4, 2018
Grand Hotel Beijing trả lời vào 09/04/2018
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

8/10 - Tốt

Pontus

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect location, good hotel with high level of service.
Grand Hotel Beijing trả lời vào 08/04/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

2/10 - Tồi

Ying

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
No air conditioning. There was mosquito in the room.
Grand Hotel Beijing trả lời vào 07/04/2018
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

8/10 - Tốt

Cheryl, Hong Kong

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Convenient location and friendly staff
This hotel is 5-min walk from the subway station and 10-min walk from Wangfujing Walking Street. It is also close to the Forbidden City with a brilliant view. The staff are friendly and willing to provide tour information when being asked. The room facilities are in good condition but look a bit old. Overall it is a great experience.
Lưu trú 3 đêm vào Tháng 3, 2018
Grand Hotel Beijing trả lời vào 07/04/2018
Dear distinguished guest:Thank you for staying Grand Hotel Beijing and showing your recognition and encouragement. Your comment is very important to us. The hotel originally built in 1990 and is the closest five-star hotel to the Forbidden city. The interior decoration mainly to the Ming and Qing Dynasty and the furniture was build by the ancient precious wood in china. Grand Hotel Beijing is your best choice if you want to experience the imperial atmosphere in all of china. Your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice location. Vintage hotel
Extremely good location. Facilities ok. WIFI available for use if you have a Chinese Mobile Number. Arrived 24th, no airconditione and can be quite stuffy and hot in the afternoon. then again you will not be in the room in the afternoon.
Lưu trú 3 đêm vào Tháng 3, 2018
Grand Hotel Beijing trả lời vào 28/03/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Great location and staff. It has a charm as an older hotel but needs improvement. You can't get an air movement from the central fan system making the room stuffy and warm, the towels were rubbing off on me, and the sink counter needs better cleaning.
Lưu trú 4 đêm vào Tháng 3, 2018
Grand Hotel Beijing trả lời vào 27/03/2018
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

10/10 - Xuất sắc

Tracey

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
great location and great hotel
Grand Hotel Beijing trả lời vào 24/03/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Once an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

10/10 - Xuất sắc

Irdawaty

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Worth the price....great location
Good location just 5mins walk to Wangfujing Street and Forbidden City. Front desk and concierge are always helpful. Room is clean though the mattress little bit hard but can sleep comfortably
Lưu trú 3 đêm vào Tháng 3, 2018
Grand Hotel Beijing trả lời vào 17/03/2018
Dear distinguished guest:Thank you for staying Grand Hotel Beijing and showing your recognition and encouragement. Your comment is very important to us. The hotel originally built in 1990 and is the closest five-star hotel to the Forbidden city. The interior decoration mainly to the Ming and Qing Dynasty and the furniture was build by the ancient precious wood in china. Grand Hotel Beijing is your best choice if you want to experience the imperial atmosphere in all of china. Your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great time! Awesome location. Friendly and excellent service.
Lưu trú 4 đêm vào Tháng 2, 2018
Grand Hotel Beijing trả lời vào 07/03/2018
Dear distinguished guest : Thank you for your comment. Your recognition is very important to us. Grand Hotel Beijing is devoted to providing the guest with imperial service. The hotel is popularly described as “ Ones an imperial palace. Now a luxury hotel.” We aim to let the every guest can experience the unique imperial atmosphere and your satisfaction is our ultimate goal. We sincerely look forward to your coming again and create a pleasant experience for you.

6/10 - Được

Michael

China visit
The hotel on arrival was early morning 3.30am room was booked for late arrival so booking in was slow & made our own way to room room was ok but needs updating Dated decor for this rate of hotel Breakfast not too good complained about cleanliness of equipment & cleaning protocol Staff very helpful on area & booking trips
Lưu trú 4 đêm vào Tháng 2, 2018
Grand Hotel Beijing trả lời vào 28/02/2018
Dear distinguished guests: Thanks for your staying and offering valuable advice. The hotel attaches great importance to the problems you met. We will perfect to provide a better living environment for you next time. Thanks for your support. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

6/10 - Được

Khách đã xác thực

5ツ星がんばれ
総合的には5ツ星としての評価です。可もなく不可でもない印象のホテルです。 ロケーションは大変良いと思います。部屋から故宮が見えます。王府井へは徒歩圏内。 レストランは3ツ星クラスかな、やはりマネージャークラス従業員同士のおしゃべりが目立ちました。挨拶も全くなし。活気がありませんでした。 部屋は広いですが、もう少し丁寧に清掃すればよいと思う箇所はありました。
Lưu trú 2 đêm vào Tháng 1, 2018
Grand Hotel Beijing trả lời vào 09/02/2018
Dear distinguished guests: Thanks for your valuable advice. We are very sorry for your unpleasant experience in the hotel.We will reassess the staff you mentioned and request relevant departments to improve. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

8/10 - Tốt

Wen Jing

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
如下次有機會去北京不會考慮住此飯店
櫃臺服務人員態度較差,感受不到5星級飯店的水準
Lưu trú 4 đêm vào Tháng 1, 2018
北京贵宾楼饭店 trả lời vào 04/02/2018
尊贵的宾客:感谢您入住北京贵宾楼饭店并留下宝贵意见。北京贵宾楼饭店致力于为宾客提供奢华优质服务。对于您在饭店不愉快的经历,我们深感抱歉。针对您提出的体验感受,饭店将及时完善服务流程,加强岗位培训。您的满意是我们的最终目标。衷心期望您的再次光临,并为您缔造一个愉悦的住宿体验。

8/10 - Tốt

Oliver

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Well located and above average
Nice hotel in a good location though not amazing
Lưu trú 2 đêm vào Tháng 12, 2017
Grand Hotel Beijing trả lời vào 18/01/2018
Thank you for sharing your experience with us.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.

8/10 - Tốt

Valentina

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
There is no airport shuttle service. We had to go to the airport several times as our luggage was lost and every taxi trip was a different quote.
Lưu trú 2 đêm vào Tháng 1, 2018
Grand Hotel Beijing trả lời vào 20/01/2018
Thank you for sharing your experience with us.We sincerely apologize for your experience.Our hotel is 200 meters away from the subway. It is about 40 minutes to the airport by subway. We hope that you will give us the opportunity to better serve you in the near future. Sincerely looking forward to your coming again

6/10 - Được

Sofi , philadelphia

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Hotel ok, impossible answer from staff
I stay in this and Beijing hotels quite often. Excellent location, hotel facilities . However, when the Forbidden City View room I booked was too much noise, the front desk staff told me I either upgrade to another room by paying the difference or downgrade by not receiving the difference and writing a announcement that I was voluntarily requesting the lower grade room with no price difference.
Lưu trú 1 đêm vào Tháng 1, 2018
Grand Hotel Beijing trả lời vào 25/01/2018
Dear distinguished guests: Thanks for your valuable advice. We apologize for the inconvenience to you, and we will immediately check with relevant departments to make specific improvement. Your satisfaction is our ultimate goal. We sincerely look forward to your visit again and create a pleasant experience for you.

8/10 - Tốt

Peter, Panama

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful hotel close to Tiananmen and Wangfujing
My family love the hotel, with chinese touch in decor. Rooms are clean and staffs are friendly. Some limitations in English. My only complaint is the cost of breakfast ($30pax) although it was good but a bit expensive.
Lưu trú 4 đêm vào Tháng 12, 2017
Grand Hotel Beijing trả lời vào 20/01/2018
Thank you so much for your wonderful review.The interior decoration of the hotel is dominated by the Ming and qing style. The hotel is adjacent to the Forbidden City and wangfujing, with convenient location and convenient transportation. It is an ideal choice for business trip, travel and vacation. Sincerely looking forward to your coming again.

10/10 - Xuất sắc

sofi, Philadelphia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent service and perfect location
The hotel is located next to the Tiananmen Square and the Forbidden City, and the pedestrian walking street. You cannot find any better location than this one. Staff members were friendly and helpful, and room was very clean. It is worth to know the hotel has reflected the history of Qing Danasty, went through the republic, communist and capitalismlization time by different section of the hotel building.
Lưu trú 1 đêm vào Tháng 1, 2018
Colin trả lời vào 09/01/2018
Thank you so much for your wonderful review.The interior decoration of the hotel is dominated by the Ming and qing style. The hotel is adjacent to the Forbidden City and wangfujing, with convenient location and convenient transportation. It is an ideal choice for business trip, travel and vacation. Sincerely looking forward to your coming again.

10/10 - Xuất sắc

Dylan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
5星满满的酒店
按价格来说,真的不贵。每次回酒店前门都有小哥给开车门,拿行李。酒店位置真的没办法再方便了,去哪里都很方便。以后去北京就住这里了。房间很大,孩子都可以在屋里跳绳玩,整理的也很干净,总之全满意。
Lưu trú 4 đêm vào Tháng 12, 2017
Colin trả lời vào 10/01/2018
非常感谢您对贵宾楼饭店的认可,很荣幸能为您带来如此美好的入住感受,我们真诚期待您的再次光临,我们会继续努力,为您提供更加优越的服务!

10/10 - Xuất sắc

Marion

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2017
Thank you very much for your recognition, we sincerely look forward to your visit again, we will continue to work hard and provide better service for you!

10/10 - Xuất sắc

Robin Boon Kwang

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very good hotel to stay.
My family had a very pleasant stay at the hotel. The service staff were all very professional and they made our stay in the hotel very comfortable and convenient. Very convenient hotel to restaurants and shops.
Lưu trú 3 đêm vào Tháng 12, 2017
Thank you very much for your recognition, it is my pleasure to bring you so good feeling, we sincerely look forward to your visit again, we will continue to work hard and provide better service for you!

10/10 - Xuất sắc

Ping

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect Location and Fantastic Staff
Grand Hotel Beijing was probably the best hotel in Beijing 20 years ago. Today, while it needs an update, its previous glory still shines in the most central and convenient part of the Chinese capital. The guest rooms, gym, restaurants, and meeting places are spacious, comfortable, and meticulously maintained. Most valuable is the staff working there to help guests 24/7. I especially appreciate the gracious and effective help provided by Mr. Zhang Yuanbo and Mr. Cui Chaoxu at the Bell Desk during my recent one-night stay there. Plus, I got a great deal and enjoyed a upgrade to a garden luxury suite, making the deal even sweeter. Can't wait to stay there again next time I visit Beijing!
Lưu trú 1 đêm vào Tháng 12, 2017
Very honored to can bring you a such wonderful experience, we are planning to update equipment,we will reward on the front desk staff excellent performance of you mentioned at the same time, all the staff look forward to your visit again.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
방이추움
Lưu trú 2 đêm vào Tháng 12, 2017
당신이 북경의 귀빈집 식당에 입주하는 것에 대해 매우 귀중 한 의견을 남 겨 주 셔 서 대단히 감사 합니다.당신이 반영 한 문제에 대하여 우리는 당신과 가족에게 더 좋은 입주 환경을 제공 할 수 있도록 다음에 제공 할 것 입니다. 당신의 다음에, 감사 합니다!

8/10 - Tốt

TAKAFUMI

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
セール金額を見つければ、たいへんお徳
申しぶんないです。セール金額で泊まりました。立地、格付けで、文句は言えません。
Lưu trú 1 đêm vào Tháng 12, 2017
Thank you for sharing your experience with us.We hope that you will give us the opportunity to provide you with a better experience the next time you're in our hotel.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great location!
Comfortable and clean, bathroom is a little tired, bad water leak stains around the front door area.
Lưu trú 4 đêm vào Tháng 12, 2017
Thank you for sharing your experience with us.We hope that you will give us the opportunity to provide you with a better experience the next time you're in our hotel.

10/10 - Xuất sắc

Jinyeong

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
조용하고 교통편리한 편안한곳에 묵는다면 여기!
생각보다 청결하고 아주 좋았어요! 역에서도 가깝고!! 다만 왕푸징 주변이 10시면 다 문을 닫아서 저녁늦게 밥먹을 곳이 없어서 식당찾느라 고생좀했습니다 ㅠㅠ
Lưu trú 2 đêm vào Tháng 11, 2017
당신이 당신과 가족의 서비스를 위해 서 좋은 평가를 받을 수 있기를 바 랍니다.전체 직원은 당신의 추가 방문을 진심으로 기대하고, 당신이 좋은 서비스를 제공 할 기회를 제공 할 수 있을 것 입니다!

8/10 - Tốt

PEI JUNG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
大堂有點小,用咖啡的地方好小而簡單
下車的時候,沒有人主動來拿行李 早餐要快 RMB200/人,感覺有點小貴,可能是餐點豐富吧!因為要額外付這 RMB 200,所以吃的人很少. 很多車子不知道可以從長安街進入, GPS導航到後面的停車場入口,還常常錯過,可能標示不清楚
Lưu trú 4 đêm vào Tháng 11, 2017
非常感謝您選擇入住北京貴賓樓飯店並留下寶貴意見。對於您反映的問題我們會予以重視,爭取下次可以提供給您和家人壹個更好的入住環境,期待您的下次光顧,謝謝!