Hồ bơi trong nhà

Nhận xét về Hilton Beijing Wangfujing

5 out of 5
Hilton Beijing Wangfujing
8 Wangfujing East Street, Dongcheng, Beijing, Beijing

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 534/847 nhận xét" "
Đánh giá 8 - Tốt. 221/847 nhận xét" "
Đánh giá 6 - Được. 47/847 nhận xét" "
Đánh giá 4 - Kém. 24/847 nhận xét" "
Đánh giá 2 - Tồi. 21/847 nhận xét" "

9,2/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Anthony

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was beautiful
Lưu trú 7 đêm vào Tháng 5, 2024

8/10 - Tốt

Hongxia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenience, easy access to everything. Service is really good. Staff kept the room really clean!
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

KIYOKO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフの皆様は丁寧で、言語が不得手な私達にゆっくり話してくれました。 ホスピタリティを強く感じるました。 また宿泊したいと思いました。
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Chao, Floral Park

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was in a great area, right next to a shopping mall filled with amazing restaurants and on the other side of the mall is wangfujing street. It's also a 20 minute walk to the palace museum, tianamen square, and qianmen street so probably an unbeatable location for the price range. The condition of the hotel was good. The rooms were large and comfortable, the water pressure was good, good views. My experience with the staff was fantastic. They were all very welcoming and helpful. I do want to call out Nora Liu in particular because after I found out that the great wall was sold out, she provided other fantastic options and helped me book them. She also helped me plan a great wall trip and was just overall very warm and inviting every time I saw her. I would definitely stay here next time I'm in Beijing
Lưu trú 3 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Ai Noi

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient
Lưu trú 5 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Akilan

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property with very good staff who are enjoying pampering guest
Lưu trú 4 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Sharon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Sherry trả lời vào 19/04/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us to do better! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

6/10 - Được

Farah

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The concierge could not speak English! To me that was very disappointing! Other than. That the rooms and location were perfect!
Lưu trú 4 đêm vào Tháng 4, 2024
Sherry trả lời vào 17/04/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. First of all, we are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us to do better! Also, thank you for your suggestion, we are always focusing on English Training, to making efforts and provide a better service to each guest. Once again, Thank you for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

6/10 - Được

Patrick

Đi cùng gia đình và trẻ nhỏ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Mia Su was very helpful at the hotel helping me with the baby. The issue we had is it is no where near the London quality of Hilton hotels we are used to. The room is very old and the air conditioning did not work well. The gym did not also have a sauna.
Lưu trú 5 đêm vào Tháng 4, 2024
Sherry trả lời vào 17/04/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. First of all, we kindly noted our Facilities may a bit of old. Our Hotel has been open for more than ten years, some Facilities or Equipment are showing a sense of age. We have strengthened the daily maintenance, also, our Management already planned the renovation project. However, in the past three years, the epidemic has strongly impact to Hospitality Industry, therefore the renovation plan has been paused... Your kind understanding in this matter would be most appreciated! In relation to the temperature in the room, nowadays, daytime temperature gradually rises, but the temperature quite difference between day and night. Therefore the Central Air Conditioner in the guest room cannot supported to delivered cold air during night time. We fully understand that the guest room may occasionally feel hot, and normally we suggest guests to open the window for ventilation, and in a meantime, we will deliver a cooler if it available to the guests' room to help adjust the temperature. Last but not least, thank you for your recognition of our outstanding Team Member Ms. Mia Su from Front Office, your recognition is the motivation for us to do better! Once again, thank you for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

10/10 - Xuất sắc

Arnold, Mexico

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic place, location and service. Really close to everything incl. Forbidden City and metro line.
Lưu trú 4 đêm vào Tháng 3, 2024
Sherry trả lời vào 08/04/2024
Dear valued guest, Greetings from Hilton Beijing Wangfujing and thank you very much for your comments. We are glad to learn that you've enjoyed your stay here, and our location have brought you a great convenience to explore the attractions of this city. We'll keep making efforts on areas to continue delivering each and every guest with exceptional experience. Thank you once again. We are looking forward to welcome you back again!

6/10 - Được

Lap Ki

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
房間有點殘舊,我們四人房間的用品,杯子只有二人的,空調也很少,已經找人調過了,還是不行
Lưu trú 5 đêm vào Tháng 3, 2024
Sherry trả lời vào 08/04/2024
尊敬的客人,您好!感谢您选择下榻北京王府井希尔顿酒店!很遗憾看到此次入住,酒店在某些方面尚未达到您的期许,未能给您以满意的体验。首先,由于酒店开业至今已经十年有余,我们深知酒店的部分设施设备确实显露出了些许年代感,目前我们已经加强了日常的维护和保养,被疫情延误的装修计划已经被安排到日程上了,加之酒店地处王府井区域,附近有驰名中外的旅游景点,周边还有集餐饮、购物为一体的大型购物中心。无论是商务出差,还是来京旅游,相信北京王府井希尔顿酒店都是您上好的选择呢!关于您提及房间客用品的问题,根据希尔顿品牌标准,房间的客用品均默认为两位客用。如果您有需要,您可以随时联络我们当班的同事,我们非常愿意帮您解决问题。由于北京近几日白天温度有所升高,目前中央空调系统已经在白天时段可输送冷风,希望能够为每一位前来下榻的客人提供更舒适的旅居环境!再次感谢您的反馈,希望有机会再次欢迎您回来入住北京王府井希尔顿酒店,希望能够为您的下次到访提供更完美的体验!

10/10 - Xuất sắc

Arve, Oslo

Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Ligen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love that the staff are so helpful with language and communication needs since I don’t speak Chinese and had to use translation app for my 3 nights stay there. It was a lovely time in Beijing. Thank you Hilton Hotel as usual you are an excellent choice for a place to stay!❤️
Lưu trú 3 đêm vào Tháng 3, 2024
Sherry trả lời vào 28/03/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, especially recognition of our outstanding Team Members, your recognition is the motivation for us to do better! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

2/10 - Tồi

Michael

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Avoid this hotel. Photos are not a true likeness, incredibly dated. No air con so staff say keep windows open, so you can’t sleep due to road noise. Lobby has a bad smell and weirdly has forgotten Xmas decorations still up. Hotel management unhelpful. Hugely disappointing.
Lưu trú 3 đêm vào Tháng 3, 2024
Sherry trả lời vào 26/03/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing, and we would like to extend you our most sincere gratitude for having taken your time to write this review and sharing the details about your experience, which unfortunately this time it wasn't the most pleasant. First of all, photos showed on all channels are real shooting upon hotel opened on 2008. In relation to the temperature in the room, due to hotel adopted by City Heating System, therefore we could not adjust the air-conditioner in the room. We will definitely go through the issue with our Chief Engineer for possible solutions, and thank you for your suggestion, we are sorry for the inconveniences those aspects brought to you. Please accept our sincere apologies for all the inconveniences and disappointment that have brought to you while you stay with us. Due to the privacy of the Platform, we could not confirm your reservation and stay information, if you would like to share more details with us, please contact us to improve our service quality. We hope you will reconsider us on your next visit to Beijing and we are looking forward to welcome you back to make it right for you next time.

10/10 - Xuất sắc

anthony

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Sherry trả lời vào 20/03/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us to do better! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

2/10 - Tồi

Jie

Lưu trú 5 đêm vào Tháng 3, 2024
Sherry trả lời vào 08/04/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing! We would like to extend you our most sincere gratitude for taking your time to reply to our survey and share your feedback about your recent experience with us, which unfortunately this time it wasn't the most pleasant. We have noted you are extremely dissatisfied of your experience. Would you kindly provide more details about your visit? Understanding better what went wrong will definitely help us to further improve our services in order to make it right for you next time. We appreciate your support. If you require further assistance for your upcoming stays, please do not hesitate to contact with us. Send you our best wishes.

10/10 - Xuất sắc

Maurice

The location and hotel are great. Staff excellent. The rooms are a bit tired but spacious.
Lưu trú 3 đêm vào Tháng 2, 2024
Sherry trả lời vào 08/03/2024
Dear Valued Guest, thank you very much for your comments. We are glad to learn that you've enjoyed your stay here, and our location have brought you a great convenience to explore the attractions of this city. We'll keep making efforts on areas to continue delivering each and every guest with exceptional experience. Thank you once again. We are looking forward to welcome you back again!

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
フロントスタッフ皆さん優しくて、通るたびに声かけてくれた。とても気分良く滞在できた。また、自分のミスでトラブルを起こした事に対しても即、丁寧に対応してくれた。入国には制限あったが、ホテルは勿論、街中でも歓迎してくださり大変嬉しかった。
Lưu trú 4 đêm vào Tháng 2, 2024
Sherry trả lời vào 27/02/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us to do better! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

8/10 - Tốt

Wai ho

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 2, 2024
Sherry trả lời vào 27/02/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and thank you very much for taking your time to rating for us. We are glad to have received your feedback and to learn that your overall stay with us was positive. If you have some additional comments or suggestions on our service, or need further assistance, please do not hesitate to contact us. We are looking forward to welcome you back again. Send you our best wishes.

10/10 - Xuất sắc

COLIN

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic staff, room was great but needs some attention to the decor in places as it’s dated/damaged. Would definitely recommend!
Lưu trú 2 đêm vào Tháng 2, 2024
Sherry trả lời vào 27/02/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us to do better. Thank you once again for your vivid feedback and your understanding! We are looking forward to welcome you back offer you another great experience!

10/10 - Xuất sắc

xiaoning

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 1 đêm vào Tháng 2, 2024
Sherry trả lời vào 07/02/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us to do better! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

10/10 - Xuất sắc

Greg

Khách đi công tác
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Downtown PEK
Good location, near all coffee shops. Clise to sights, friendly & safe
Lưu trú 5 đêm vào Tháng 1, 2024
Sherry trả lời vào 07/02/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to learn that you've enjoyed your stay here, and our location have brought you a great convenience to explore the attractions of this city. And also, we are proud of the Team Members who delivered such a welcoming, warm and attentive service during your stay. Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

8/10 - Tốt

Sonia

Đi cùng gia đình
Like the food but it’s just frustrating that employees here can’t communicate because they don’t speak English How I wish they can understand even basic words like coffee, tea,water They shd have the basic course on English to work here
Lưu trú 3 đêm vào Tháng 2, 2024
Sherry trả lời vào 07/02/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to have received your feedback and to learn that your overall stay with us was positive. Also, thank you for your precious feedback to us, we are always focus on English Training for Team Members, to keep making effort to improve guest's experience. Thank you once again for your support. We are looking forward to your next visit!

10/10 - Xuất sắc

Shinji

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
よかった
Lưu trú 3 đêm vào Tháng 1, 2024
Sherry Zhou trả lời vào 02/02/2024
Dear Valued Guest,Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us to do better! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience.

10/10 - Xuất sắc

Itala

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I a had a great stay at the hotel, very well located . Jeff was very friendly at check in and made an upgrade of the room, was very comfortable. Recommend the Hotel, for location.
Lưu trú 1 đêm vào Tháng 1, 2024
Sherry Zhou trả lời vào 26/01/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, especially recognition of our outstanding Team Member, Mr. Jeff Li from Front Office, your recognition is the motivation for us to do better! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

2/10 - Tồi

YUNSHUI

Lưu trú 1 đêm vào Tháng 12, 2023
Sherry Zhou trả lời vào 11/01/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing, and we would like to personally extend you our most sincere gratitude for taking your time to share your feedback about your recent experience with us, which unfortunately this time it wasn't the most pleasant. Due to the privacy of the Platform, we could not confirm your reservation and stay information, and could not find out what happened during your stay, would you kindly contact with us and provide more details about your visit? Understanding better what went wrong will definitely help us to further improve our services in order to make it right for you next time. We appreciate your support and look forward to hearing from you soon. Send you our best wishes.

8/10 - Tốt

Chi Tak,

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 12, 2023

8/10 - Tốt

KA WANG

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Lau Pui

Lưu trú 2 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Fei

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

EDMUND JOHN KIAN LOON, Petaling Jaya

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staffs are extremely friendly and helpful and the area is super convenient for everything from shopping to food. And it is walking distance to many tourist spots
Lưu trú 6 đêm vào Tháng 12, 2023

8/10 - Tốt

King Yin

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Overall good, just that the room air conditioning is hard to adjust, the room is too hot.
Lưu trú 4 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

KENICHI

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
施設の古さは若干感じますが、清掃も良く出来ていて、快適に過ごせました。 また、利用したいと思います。
Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Lin

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff who helped us upgraded our room to better accommodate the 2 kids.
Lưu trú 4 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Ngee

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
near trains, in a shopping area, near historical tourism sites, address easily known by taxis. One note though is that the hotel asked to hold a sum on your credit cards until after you depart for security. Make sure you have enough for them to charge
Lưu trú 3 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Martin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Sherry Zhou trả lời vào 19/12/2023
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us to do better. Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023
Sherry Zhou trả lời vào 19/12/2023
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

10/10 - Xuất sắc

Leonardo

Thích: Tiện nghi, dịch vụ
Sherry trả lời vào 27/02/2024
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us to do better. Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

6/10 - Được

Albert, Amsterdam

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Sherry Zhou trả lời vào 19/12/2023
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

10/10 - Xuất sắc

seung wai

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
北京自由行
價錢合理,環境方便,
Lưu trú 3 đêm vào Tháng 11, 2023
Sherry Zhou trả lời vào 19/12/2023
尊敬的客人,您好!感谢您选择下榻北京王府井希尔顿酒店! 很高兴看到此次入住,酒店各方面都给您带来了非常满意的感受。能够给您提供满意的感受,是我们的荣幸;您的反馈也给我们的团队带来了莫大的支持与鼓励!我们会再接再厉,始终如一为客人提供更舒适安全的旅居环境与更优质的服务! 再次感谢您的反馈,我谨代表北京王府井希尔顿酒店全体员工衷心期待您再次光临入住!

8/10 - Tốt

Junice

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Some of the furniture and tiles were old and a bit rundown, the tap for the bath tub was also leaky. otherwise the room was spacious and comfortable!
Lưu trú 8 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Conveniently located.
5 mins walk to WangFuJing shopping street and JingYuHutTong Subway station. Room is big and clean.
Lưu trú 6 đêm vào Tháng 11, 2023

8/10 - Tốt

KAM LEUNG

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent staff. But the building is a bit old. Shower water power is very low in my room.
Lưu trú 2 đêm vào Tháng 11, 2023
Sherry Zhou trả lời vào 01/12/2023
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, especially recognition of our outstanding Team Members, your recognition is the motivation for us to do better! Furthermore, we deeply realized our Facilities may a bit of old. Our Hotel has been open for more than ten years, some Facilities or Equipment are showing a sense of age. We have strengthened the daily maintenance, renovation plans delayed by the pandemic have been put on the schedule.. Your kind understanding in this matter would be most appreciated! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

6/10 - Được

Michelle

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ
Good but not deserve the price. Staff ok but nicer with our white people guests.
Lưu trú 2 đêm vào Tháng 10, 2023
Sherry Zhou trả lời vào 01/12/2023
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to personally extend you our most sincere gratitude for taking your time to reply to our survey and share your feedback about your recent experience with us. First of all, thank you for your recognition of our outstanding Team Members, your recognition is the motivation for us to do better. In relation to the price, our hotel located in the center of city, we trust our location have brought you a great convenience to explore the attractions of this city. Last but not least, we always follow the principle of treating every guest with hospitality, there's no difference with Nationality or any other reasons. Thank you once again for bringing up the aspects to our attention. We are looking forward to welcome you back to enjoy the full service for your next stay. Thank you once again. Send you our most sincere wishes.

10/10 - Xuất sắc

THIAGO

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente hotel!
Lưu trú 2 đêm vào Tháng 11, 2023
Sherry Zhou trả lời vào 01/12/2023
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

10/10 - Xuất sắc

Kenji

Lưu trú 2 đêm vào Tháng 11, 2023

6/10 - Được

YU Che

Khách đi công tác
Không thích: Sạch sẽ
希望廁所可以整理清潔乾淨
希望廁所可以整理清潔乾淨
Lưu trú 1 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Friendly and courteous staff
I don’t usually write these reviews, but I really appreciated the friendly and helpful staff at this hotel. They went the extra mile for us and I am glad we stayed here.
Lưu trú 4 đêm vào Tháng 10, 2023

8/10 - Tốt

Caroline

Lưu trú 3 đêm vào Tháng 11, 2023
Sherry Zhou trả lời vào 19/12/2023
Dear Valued Guest, Greetings from Hilton Beijing Wangfujing and we would like to thank you for having taken your time to write your review and provide your precious support to our hotel. We are glad to read that our Hotel left a positive memory of a great stay and made your visit in Beijing even more enjoyable, your recognition is the motivation for us! Thank you once again for your vivid feedback. We are looking forward to welcome you back offer you another great experience!

10/10 - Xuất sắc

Qiao

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent Hotel
Beautiful hotel in a central location. The room was very spacious and nicely appointed. The breakfast was excellent and offered wide varities. I used their consierge service a few times and want to extent a compliment to Nicole for being always responsive to my questions or requests. Thank you Nicole!
Lưu trú 2 đêm vào Tháng 11, 2023