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Nhận xét về Constance Belle Mare Plage

5 out of 5
Constance Belle Mare Plage
Poste de Flacq, Belle Mare

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 365/524 nhận xét" "
Đánh giá 8 - Tốt. 129/524 nhận xét" "
Đánh giá 6 - Được. 20/524 nhận xét" "
Đánh giá 4 - Kém. 5/524 nhận xét" "
Đánh giá 2 - Tồi. 5/524 nhận xét" "

9,4/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,4/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Gillian Anne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel staff are extremely helpful and knowledgable and go out of their way to ensure you are always happy. The restaurants are all super with varied menus offering daily specials as well as Al la Carte. The dishes are all well presented, freshly cooked and served piping hot. The Legend golf course is a fantastic challenge with very slick greens, undulating fairways and water on many holes. I would recommend the Junior Suites as the location is perfect overlooking the central pool with the higher rooms having a sea view.
Lưu trú 14 đêm vào Tháng 5, 2024
GP trả lời vào 23/05/2024
Dear Gillian,Warm greetings from Constance Belle Mare PlageThank you for your fantastic review! We're delighted to hear that our staff, restaurants, and golf course met your expectations. It's great to know you enjoyed the Junior Suites and their views. We appreciate your recommendation and look forward to welcoming you back soon!Best regardsGert Puchtler I General Manager

8/10 - Tốt

GERARD

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Impeccable
Lưu trú 3 đêm vào Tháng 5, 2024
GP trả lời vào 23/05/2024
Thank you Gerard for your appreciation.Hope to see you againBest regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Aryadutt Singh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel have all the best facilities / accommodation and gastronomy. Staff from the welcoming group to the waiters, beach waiters all are too happy to help. My wife had a knee surgery recently and the hotel did everything to make her feel comfortable and at ease. Food was excellent no matter which restaurant you walk into. Too many stuff to mention. In all this is a hotel we will always come back to 👍
Lưu trú 2 đêm vào Tháng 5, 2024
GP trả lời vào 23/05/2024
Dear Aryadutt,Warm greetings from Constance Belle Mare PlageThank you so much for your wonderful review! We are thrilled to hear that you and your wife had such a positive experience at our hotel. It is our priority to ensure all our guests feel comfortable and well taken care of, and we're glad to know our team succeeded in making your stay enjoyable, especially considering your wife's recent knee surgery.We appreciate your kind words about our staff's helpfulness and the quality of our facilities and dining options. It means a lot to us that you found everything to your satisfaction. Your feedback motivates us to continue providing the best service possible.We look forward to welcoming you back for many more stays in the future!Best regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Prashant

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
GP trả lời vào 15/05/2024
Dear Prashant,Warm greetings from Constance Belle Mare PlageThank you for your kind appreciation. It was a pleasure for the team to be at your service. Hope to see you again.Best regardsGert Puchtler I General Manager

8/10 - Tốt

Simon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 4, 2024
GP trả lời vào 07/05/2024
Dear Simon,Thank you for your appreciation. It was a pleasure to be at your service. See you soon.Kind regards

10/10 - Xuất sắc

harmonie

Lưu trú 7 đêm vào Tháng 4, 2024
GP trả lời vào 07/05/2024
Dear Harmonie,Warm greetings from Constance Belle Mare PlageThank you for your appreciation. It was a pleasure for the team to be at your service. Hope to see you soon.Kind regardsGert Puchlter I General Manager

10/10 - Xuất sắc

Nanna Annukka

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 9 đêm vào Tháng 3, 2024
GP trả lời vào 11/04/2024
Thank you Nanna Annukka for your appreciation. It was a pleasure for the team to be at your service. Hope to see you again.Best regardsGert Puchtler I General Manager

10/10 - Xuất sắc

PAVITRI

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff members have been so friendly and kind. First class service. We stayed for four nights in a junior beach front room facing the sea. The room was excellent; sea view awesome; four swimming pools; fabulous entertainment every night. The cleaning team (Reagan) was so efficient and ensured that our room was cleaned every day. The staff at the Citronelle restaurant were also very kind and helpful. ( Sweetie, Nisha, Mr Saheye, the lady who did our poached eggs every day The chefs were so friendly ) they all ensured that our stay was fab. The buffet for dinner and breakfast was awesome. We also met the HR assistant manager Darren who gave us a warm welcome and made sure that we enjoyed our stay. Memorable stay. We would like to visit again. Highly recommended.
Lưu trú 4 đêm vào Tháng 4, 2024
GP trả lời vào 08/04/2024
Dear Pavitri,Warm greetings from Constance Belle Mare Plage.Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and that our team, including Reagan, Sweetie, Nisha, Mr. Saheye, and our chefs, contributed to making your visit memorable. It's wonderful to know that you appreciated our room, sea view, swimming pools, entertainment, and dining options at Citronelle restaurant. We're glad that Darren ensured you felt welcomed and that you're considering a return visit. We look forward to welcoming you back soon!Best regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Jugdish

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were here for 10 nights. This has been the best hotel so far . We have stayed at other 5 stars but this one was far better than Lux, and Shangrila Touesrock. The dining experience was beyond our expectations. I would like to praise all the staff and management for enjoying a memorable moment with our family during this Easter period. We were on an all inclusive package. Food and drinks were of a higher quality. We will definitely return and strongly recommend this hotel. Jugdish and family from Salisbury UK.
Lưu trú 10 đêm vào Tháng 3, 2024
GP trả lời vào 08/04/2024
Dear Jugdish and family,Thank you for sharing your experience with us! We're thrilled to hear that your stay at our hotel exceeded your expectations and that you found it to be the best among other 5-star properties you've visited. It's wonderful to know that you enjoyed the dining experience and that our staff and management contributed to making your Easter holiday memorable. We're delighted that you appreciated the quality of our food and drinks on the all-inclusive package. We can't wait to welcome you back for another fantastic stay, and we sincerely appreciate your recommendation.Warm regards,Gert Puchtler I General Manager

10/10 - Xuất sắc

Natasha

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Top-notch!
Lưu trú 4 đêm vào Tháng 3, 2024
GP trả lời vào 26/03/2024
Dear Natassha, Thank you so much for your appreciation. It was a pleasure for the team to be at your service. Hope to have the pleasure of welcoming you again.Best regardsGert Puchtler I General Manager

6/10 - Được

Sergej

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
We've went for Constance Belle Mare Plage because of our previous experience with the chain the last year (Constance Moofushi, Maldives). Well, there's not much in common. Belle Mare Plage is outdated and brings very little value for money spent. The hotel was built almost 50 years ago (!) and you can literally see it in some details. Rooms are spacious but old. Too many things were broken, malfunctioning or dirty. The shower cabin is leaking not only to the bathroom but also to the corridor side. And that is just one example. The Wi-Fi connection in the whole hotel area is a complete disaster! Living in 2024 we have not been able to open websites, use messengers or make online calls in almost every corner except for the very few spots near the pool. Don't know if it's our bad luck with the weather but the beech and the ocean were horrendous: dirty, full of seaweed, small corals and stones. Forget to have a decent meal unless you pay up and visit an a la carte restaurant. The buffet’s choice and quality are very low. Blue Sushi Lounge and Blue Penny Cellar are probably the most decent ones. Make sure you book every a la carte restaurant visit in advance. Ideally, before your arrival. Pro: Staff. Very friendly and helpful. Unfortunately, that's the only positive thing about the hotel. Our holiday was not ruined, but we had a disappointing experience in general. Room tip: If you go for a beach-side suite, make sure to get an upper floor.
Lưu trú 7 đêm vào Tháng 3, 2024
GP trả lời vào 26/03/2024
Dear Sergeij,Warm greetings from Constance Belle Mare PlageWe thank you choosing our resort for your holidays and thank you for taking the time to share your feedback regarding your recent stay. We are very sad to read that you have left our resort with this kind of overall impression.We have taken note of all the aspects of the hotel, including the room and facilities, that you have mentioned and assure you that we will take the necessary corrective action. We understand your disappointment and regret that those issues were not brought to our attention whilst you were still at the resort, as we would have rectified them.We take our guest feedback very seriously and are truly sorry to hear about the challenges you encountered and would like to sincerely apologise for any inconvenience caused.On a positive note, we are delighted to hear that you found our staff to be friendly and helpful. Thank you for recognising the team member's efforts.Once again, we apologize for any shortcomings you encountered during your stay. We truly value your feedback as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that our guests deserve.Warm regards,Gert Puchtler I General Manager

10/10 - Xuất sắc

viviana

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our stay at Constance Belle mare was wonderful! The resort is very beautiful and offers lots of different things to do. Dining options very wide and all good. The beach is beautiful but the water wasn’t very clear while we stayed. Anyway the staff was incredibly kind and I would recommend organise some excursions with Vincent via the hotel to visit beautiful sea spots that Mauritius can offer
Lưu trú 7 đêm vào Tháng 2, 2024
GP trả lời vào 22/02/2024
Dear VivianaThank you for sharing your wonderful experience at Constance Belle Mare! We're thrilled to hear that you enjoyed the beauty of the resort and the wide range of activities and dining options. We apologize for any inconvenience regarding the water clarity but are pleased that the kindness of our staff made a positive impression. Your recommendation to organize excursions with Vincent for exploring the beautiful sea spots is greatly appreciated. We look forward to welcoming you back for another fantastic stay.Warm regards,Gert Puchtler I General Manager

10/10 - Xuất sắc

Béatrice

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Belle Mare
Très bon hôtel mais loin de tout. Hôtel pour golfeurs. Personnel très gentil et efficace. Merci à tous, en particulier à Saira pour sa gentillesse et ses excellents œufs bénédictine
Lưu trú 8 đêm vào Tháng 2, 2024
GP trả lời vào 22/02/2024
Chère BéatriceNous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis d'apprendre que vous avez apprécié notre hôtel, malgré sa situation éloignée. C'est un plaisir de savoir que notre personnel, en particulier Saira, a contribué à rendre votre séjour agréable avec sa gentillesse et ses excellents œufs bénédictine. Nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur.Cordialement,Gert Puchtler I Directeur Général

10/10 - Xuất sắc

FLORENT

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
GP trả lời vào 11/02/2024
Dear Florent,Thank you for your stay and your kind appreciation. It was a pleasure for us all to be at your service. Hope to see you soon.Warm regardsGert Puchtler I General Manager

8/10 - Tốt

JUSTINE ALLIGIER

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 1, 2024
GP trả lời vào 01/02/2024
Dear Justine,Warm greetings from Constance Belle Mare PlageThank you for your appreciation. It was a pleasure for the team to be at your service. I hope to see you again soon.Best regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Manish

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were super-nice, giving a glimpse of the mauritius culture. Great food, beautiful room and well maintained facility. Definitely recommend to anyone visiting Mauritius !
Lưu trú 1 đêm vào Tháng 1, 2024
GP trả lời vào 26/01/2024
Dear Manish,Thank you for your kind words! We are thrilled to hear that our staff provided a glimpse of Mauritius culture, and that you enjoyed the great food, beautiful room, and well-maintained facility. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!Best regards,Gert Puchtler I General Manager

10/10 - Xuất sắc

Tim

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 1, 2024
GP trả lời vào 26/01/2024
Dear Tim,Thank you for your warm appreciation. We hope to have you as our guest again in the future.Best regardsGert Puchtler I General Maanger

10/10 - Xuất sắc

Nina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 9 đêm vào Tháng 1, 2024
GP trả lời vào 15/01/2024
Dear NinaThank you for your stay and appreciation. It's been a pleasure for us all to be at your service. Hope to see you again.Warm regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Lubomir

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 12, 2023
GP trả lời vào 02/01/2024
Thank you, Lubomir, for your warm appreciation. It was a pleasure to be at your service. Happy New Year. We hope to see you again.Warm regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Sabaa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Relaxing stay with family.
Amazing family stay giving that much needed relaxation. Staff were very attentive. Junior suite spacious with all needed amenities. Great beach view and access. And Louie outside would be outside on beach every day with fresh coconut and pineapple. Reshma kept our room clean throughout the day - thank you. All facilities and activities were great - and felt we needed more time to explore and enjoy more. Used spa facilities which was lovely. mini golf. Pools on doorstep easily accessible. Good music and bar in evening both live band that changes each day and dj. Food vary varied in Citronelle and good options. Thankyou to Emily and Boodhu for all their help and attention and breakfast and dinner and to the chefs for tailoring to my son’s allergy needs . Deer hunter and Blue sushi great restaurants. All in all very happy and relaxed and amazing quality time with family.
Lưu trú 6 đêm vào Tháng 12, 2023
GP trả lời vào 30/12/2023
Dear Sabaa,Thank you so much for taking the time to share your wonderful experience at our resort! We are thrilled to hear that you had an amazing family stay and found the relaxation you were seeking.It is heartening to know that our staff, including Louie, Reshma, Emily, and Boodhu, contributed to making your stay memorable. We are delighted that you enjoyed the spacious Junior suite with all the necessary amenities, and it warms our hearts to read about your positive encounters with our team members.We are pleased to hear that you had a chance to explore and enjoy the various facilities and activities we offer, from the beach view and access to the spa facilities, mini-golf, and easily accessible pools. It is fantastic that you found the live band, DJ, and evening bar to your liking, contributing to a vibrant and enjoyable atmosphere during your stay.We are especially grateful for your kind words about the diverse and delicious food options at La Citronelle, and we're glad our chefs were able to tailor them to your son's allergy needs. Providing a safe and enjoyable dining experience for all our guests is a top priority for us.Your positive comments about Deer Hunter and Blue Sushi are truly appreciated, and we're delighted to have contributed to an overall happy and relaxed experience for you and your family.We sincerely thank you for staying with us and sharing your positive feedback. It was our pleasure to host you, and we hope to welcome you and your family back for more quality time in the future.Warm regards,Gert Puchtler I General Manager

10/10 - Xuất sắc

Patrick

Lưu trú 12 đêm vào Tháng 12, 2023
GP trả lời vào 29/12/2023
Thank you Patrick for your warm appreciation. IT was a pleasure for the team to be at your service. Hope to seeing you again.Warm regardsGert Puchtler I General Manager

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 17 đêm vào Tháng 12, 2023
GP trả lời vào 27/12/2023
Dear Guest,Thank you for your loyalty to the Constance Belle Mare Plage and for your review. It was a pleasure for the team to be at your service. I look forward to see you again and again.Warm regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Franz

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wir sind schon sehr oft da gewesen, und nichts hält und davon ab, wieder zukommen
Lưu trú 11 đêm vào Tháng 12, 2023
GP trả lời vào 27/12/2023
Dear Guest,Thank you for your loyalty to the Constance Belle Mare Plage and for your review. It was a pleasure for the team to be at your service. I look forward to see you again and again.Warm regardsGert Puchtler I General Manager

8/10 - Tốt

Magdalini

Lưu trú 4 đêm vào Tháng 12, 2023

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Great for golf, otherwise would stay elsewhere
Fabulous two golf courses, with green fees included. Outside of the golf, the hotel was fine, but not amazing. Our shower leaked into the toilet room, and the water had an unfortunate smell. Breakfast was good but very western-focused.
Lưu trú 2 đêm vào Tháng 11, 2023
GP trả lời vào 10/12/2023
Dear Guest,Warm greetings from Constance Belle Mare PlageThank you for your stay and your kind appreciation of the Golf, However, we are sad to learn that our other facilities and services did not retain your entire satisfaction. From your narration of the issue with the shower, we understand your disappointment and apologise for the incinvenience that may have been caused. We certainly will look into the matter to avoid any further reoccurrence.Warm regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Jobson

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything, food and rooms were great
Lưu trú 3 đêm vào Tháng 11, 2023
GP trả lời vào 03/12/2023
Dear Jobson,Warm greetings from Constance Belle Mare PLage.Thank you so much for your appreciation, It was a pleasure for the team to be at your service. Hope to seeing you soon.Best regardsGert Puchtler I General Manager

8/10 - Tốt

Azar

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2023
GP trả lời vào 27/11/2023
Dear Azar,Warm greetings from Constance Belle Mare PlageThank you for your stay and appreciation, It was a pleasure for the team to be at your service. Hope to see you again. Warm regardsGert Puchtler I General Manager

8/10 - Tốt

Leesa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Its a bit far from all the main activities so you have to drive 30 - 1 hour to most activities. Also, they say 'all inclusive' but in reality, some things that you would get in an all inclusive are not included and you have to use credits which are not much. I did not like that this is not clearly disclosed on the website. Other than that, the staff are nice, the resort smells AMAZING. I wish they sold that scent! And the staff are nice and accommodating.
Lưu trú 5 đêm vào Tháng 8, 2023
GP trả lời vào 27/11/2023
Dear Leesa,Warm greetings from Constance Belle Mare PlageThank you for your stay, appreciation, and kind words. It was a pleasure for the team to be at your service. Hope to see you again. Warm regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Laura

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 10, 2023
GP trả lời vào 13/11/2023
Dear Laura,Thank you for your appreciation.It was a pleasure to be at your serviceHope to see you againBest regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Manuel

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice Hotel
Lưu trú 9 đêm vào Tháng 10, 2023
GP trả lời vào 13/11/2023
Dear Manuel,Thank you for your appreciation.It was a pleasure to be at your serviceHope to see you againBest regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
GP trả lời vào 13/11/2023
Dear Guest,Thank you for your appreciation.It was a pleasure to be at your serviceHope to see you againBest regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Pierre Charles Herve

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
GP trả lời vào 01/11/2023
Merci Pierre pour votre aimable appréciation.Au plaisir de vous accueillir une prochaine foisCordialementGert Puchtler I Directeur Général Manager

10/10 - Xuất sắc

Michele

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Constance Belle Mare Plage is a top notch experience. Last year we discovered Constance Lemuria in Praslin and found it to be exquisite. In Mauritius, the resort was just as nice. The staff went out of their way to ensure every detail of our stay was perfect. Cannot say enough good things about this place. Sandrine was extremely helpful and accommodating with reservations and excursions; Damen the concierge was a true pro; Emilie cheerfully greeted us at breakfast every day and always remembered our drink orders. Rishi always had our beach chairs and drinks ready for us; Ashveena kept our suite impeccable, and Satish was so happy making omelets! These people were all so friendly and professional. It is a grueling trip to visit Mauritius from USA but we do hope to come back again! The resort is beautiful, the food excellent and everything was lovely.
Lưu trú 14 đêm vào Tháng 10, 2023
GP trả lời vào 28/10/2023
Dear Michele,Thank you for sharing your exceptional experience at Constance Belle Mare Plage. We're thrilled to hear that your stay was top-notch, and we're honored to have welcomed you after your wonderful experience at Constance Lemuria in Praslin.Your kind words about our staff members, including Sandrine, Damen, Emilie, Rishi, Ashveena, and Satish, are truly appreciated. We believe in going the extra mile to ensure our guests have a perfect stay, and it's heartwarming to know that their dedication and professionalism made a lasting impression.Your feedback is invaluable to us, and we sincerely hope you do return for another memorable visit, despite the long journey from the USA. We can't wait to welcome you back and create more lovely moments for you.Warm regards,Gert Puchtler I General Manager

10/10 - Xuất sắc

Manuela

Lưu trú 9 đêm vào Tháng 9, 2023
GP trả lời vào 01/11/2023
Merci Manuela pour votre aimable appréciation.Au plaisir de vous accueillir une prochaine foisCordialementGert Puchtler I Directeur Général Manager

10/10 - Xuất sắc

Sayed Awais

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a lovely stay at the resort. Very friendly staff and the place was very clean. lots of amenities and activities to do. Rented a car out there which made everything a lot more accessible to get to. The resort had good parking facilities and security. Overall a pleasant stay and If I had the option to revisit, I would surely go back to this place.
Lưu trú 7 đêm vào Tháng 9, 2023
GP trả lời vào 28/10/2023
Dear Sayed,Warm greetings from Constance Belle Mare PlageThank you for your stay and for sharing your appreciation, It was a pleasure for the team to be at your service. Hope to see you soon.Gert Puchtler I General Manager

10/10 - Xuất sắc

Clément

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent resort !!
Un bel emplacement en bord de mer et une large plage, un resort extrêmement bien entretenu à la végétation luxuriante (mention spéciale à la délicate odeur de frangipanier), suite junior spacieuse/bien agencée, très bon spa et un service absolument impeccable. L’extrême gentillesse et amabilité de tout le personnel et à noter et à féliciter. Tout est fait pour que vous vous sentiez bien et c’est réussi ! Soulignons également les activités nautiques proposées et les trois superbes piscines (coup de cœur pour la « quiet zone » parfaite pour se détendre) qui s’intègrent parfaitement dans la nature. Côté restauration, le buffet petit-déjeuner/dîner est franchement très bon: varié, bien préparé et du choix pour tous les goûts. Mention spéciale à la soirée mauricienne, un moment savoureux ! Nous avons aussi testé le Deer Hunter, là encore une excellente cuisine locale, raffinée et encore une fois service impeccable et des équipes au top. Quelques petits bémols : - décoration de la chambre pêche par la qualité de certains matériaux (le minibar et le meuble TV font très Ikea et manquent dénotent par rapport au reste) - service de chambre irrégulier (c’était le même cas dans un autre resort où nous sommes restés pendant nos vacances) : des manques où il reste des poussières, des bouteilles d’eau pas toujours rechargés … des détails qui peuvent être facilement corrigés. - thématiques dîner du buffet pas toujours flagrantes Encore vraiment merci à toutes les équipes !
Lưu trú 7 đêm vào Tháng 9, 2023
GP trả lời vào 09/10/2023
Cher Clément,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience au Constance Belle Mare Plage.Nous sommes ravis de lire que vous avez apprécié notre bel emplacement en bord de mer, notre végétation luxuriante et nos installations bien entretenues. Votre mention spéciale à l'odeur envoûtante de frangipanier et à notre suite junior spacieuse est très appréciée. Nous sommes heureux que nos trois superbes piscines et notre spa aient ajouté à votre plaisir et détente.Vos retours concernant la décoration de la chambre et le service de chambre sont notés. Nous sommes désolés pour tout inconvénient rencontré et prenons en considération vos suggestions pour améliorer nos services.Nous espérons avoir le plaisir de vous accueillir à nouveau pour de futurs moments mémorables au Constance Belle Mare Plage.Cordialement,Gert Puchtler I DIrecteur Général

10/10 - Xuất sắc

Ata

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have spent 5 days which went really fast. Great atmosphere, good breakfast buffet, rich dinner buffet. Great private beach. Ideal for ultimate relaxation getaway.
Lưu trú 2 đêm vào Tháng 10, 2023
GP trả lời vào 08/10/2023
Dear Ala,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation. I am so glad you had a relaxed holiday at our property. I hope to that the pleasure to welcome you again in the future.Warm regardsGert Puchtler I GeneralManager

10/10 - Xuất sắc

Ata

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 10, 2023
GP trả lời vào 08/10/2023
Dear Ata,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation. I am so glad you had a relaxed holiday at our property. I hope to that the pleasure to welcome you again in the future.Warm regardsGert Puchtler I GeneralManager

10/10 - Xuất sắc

Alan, Denton

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Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was completely competent, professional and very friendly in all ares of hotel/resort service ….. A really pleasant and friendly atmosphere.
Lưu trú 3 đêm vào Tháng 9, 2023
GP trả lời vào 08/10/2023
Dear Atan,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation. I am so glad to read that the service of the team was to your convenience. I hope to that the pleasure to welcome you again in the future.Warm regardsGert Puchtler I GeneralManager

10/10 - Xuất sắc

Abhay

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 9, 2023
GP trả lời vào 28/09/2023
Dear Abhay,Warm greetings from Constance Belle Mare PlageThank you so much for your appreciation. I am delighted to see that you had an enjoyable stay and that our facilitites, service and activities were to your convenience. I sincerely hope to welcome you again next time.Warm regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Tobias

Lưu trú 6 đêm vào Tháng 9, 2023
GP trả lời vào 28/10/2023
Thank you Tobias, for your appreciation. Hope to see you soon.Best regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Bruna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 10 đêm vào Tháng 8, 2023
GP trả lời vào 25/09/2023
Dear Bruna,Warm greetings from Constance Belle Mare PlageThank you for your stay and for your appreciation.I sincerely look forward to welcoming you again soon.Warm regardsGert Puchtler I General Manager

8/10 - Tốt

PAUL ARNAUD

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 8, 2023
GP trả lời vào 25/09/2023
Dear Pau Arnaud,Warm greetings from Constance Belle Mare PlageThank you for your stay and for your appreciation.I sincerely look forward to welcoming you again soon.Warm regardsGert Puchtler I General Manage

8/10 - Tốt

Giani

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 8, 2023
GP trả lời vào 25/09/2023
Dear Giani,Warm greetings from Constance Belle Mare PlageThank you for your stay and for your appreciation.I sincerely look forward to welcoming you again soon.Warm regardsGert Puchtler I General Manage

10/10 - Xuất sắc

Kai-Uwe

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Hotel hat uns einen unvergesslichen Urlaub beschert. Wir konnten uns sehr gut erholen und hatten dennoch jeden Tag verschiedene Möglichkeiten an Aktivitäten, welche das Hotel angeboten hat. Besonders der Tennis-, Golfplatz hat uns sehr gut gefallen. Lediglich mussten einmalig Tennisbälle zum Tennisspielen gekauft werden (20€). Könnten jedoch auch schon im Vorhinein mitgebracht werden. Für den Platz zahlt man nichts und kann beliebig oft für einen Zeitslot gebucht werden. Das vielfältige Buffet am Morgen, sowie am Abend hat uns außerdem sehr zugesagt. Auch nach 12 Tagen ist uns das Essen nicht „langweilig“ geworden, da es immer neue Spezialitäten zu entdecken gab. (Halbpansion) Beim Frühstück sind alle Getränke inkludiert, sowie wird am Abend einen eine kostenlose 1l Wasserflasche zur Verfügung gestellt. Das Personal war durchgehend sehr freundlich und zu jeder Zeit hilfsbereit. Wir können das Hotel sehr weiterempfehlen. Auch die Reisezeit im August war für uns perfekt. Angenehme Wasser und Lufttemperaturen.
Lưu trú 13 đêm vào Tháng 8, 2023
GP trả lời vào 25/08/2023
Dear Kai-Uwe,Thank you for sharing your experience at our hotel. We're delighted to hear that we were able to provide you with an unforgettable vacation, and it's fantastic to know that you found plenty of opportunities to relax and enjoy various activities during your stay.We're glad to hear that you enjoyed our tennis and golf facilities. Your feedback about the tennis balls is noted, and we appreciate your understanding that they can also be brought in advance. It's wonderful that you found our breakfast and dinner buffets to be varied and appealing. We take pride in offering a wide range of culinary delights to keep our guests' taste buds intrigued.We're thrilled to know that you found our staff to be friendly and helpful throughout your stay. Our team is dedicated to ensuring our guests have a memorable experience.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future. If you ever decide to return, we'll be here to provide another wonderful experience.Warm regards,Gert Puchtler I General Manager[

10/10 - Xuất sắc

Adrian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 8 đêm vào Tháng 8, 2023
GP trả lời vào 25/08/2023
Thank you Adrian for your warm appreciation. I hope pt welcome you back soon.Best regardsGert Puchtler I General Manager

10/10 - Xuất sắc

Hatan S

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The place is great and have everything Just minor issue related to some workers who enter room with no permission Also you need to review your bills, error has been noticed
Lưu trú 3 đêm vào Tháng 8, 2023
GP trả lời vào 25/08/2023
Dear Hatan S, Thank you so much for your appreciation and kind words. Hope to see you again.Best regardsGert Puchtler I General Manager

8/10 - Tốt

Pierre Yves

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
C est la 6eme fous que nous y venons, pour le golf, le ski nautique et surtout pour la gentillesse du personnel que nous connaissons bien. Il faudrait refaire les chambres des blocs 4 à 8. La deco y est dépassée et surtout elles sont tres bruyantes. Pour le reste, la gentillesse du personnel fait la différence !
Lưu trú 14 đêm vào Tháng 8, 2023
GP trả lời vào 19/08/2023
Merci Pierre Yves pour votre fidélité au Constance Belle Mare Plage ainsi que de votre appréciation.J'espère avoir le plaisir de vous accueillir une prochaine fois.CordialementGert Puchtler I Directeur Général

10/10 - Xuất sắc

Paricia Marie Hortense Denise Celine

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 12 đêm vào Tháng 8, 2023
GP trả lời vào 19/08/2023
Thank you Patricia for your appreciationGert Puchtler I General Manager

10/10 - Xuất sắc

Amal

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best hotel ever
Stay was fantastic. All staff were friendly, super nice, full of happiness and wonderful spirit. Every one we met during our stay left a nice memory which I'm sure will take us back to Mauritius again. I would thank chief Chinnien and Vikarm for delicious food and atmosphere ... also I would like to thank Miss Sandrine for hospitality and her wonderful spirit and lovely smile. She was super helpful and kind. I highly recommend this hotel to anyone who is looking for a perfect vacation in one place.
Lưu trú 4 đêm vào Tháng 8, 2023
GP trả lời vào 19/08/2023
Dear Amal,It is a pleasure to read your review and appreciation. I wanted to let you know that the team was delighted to be at your service. Hope to see you again.Best regardsGert Puchtler I General Manager