Khách sạn Bentley

"Great location close to lake trails. We booked a queen size bed. Arrived late and got a double bed. I brought it up to front desk next morning they told me to speak to manager. I asked for a cheaper rate, they refused. The manager stated it’s a queen size bed. I mention the large D marked on sheets for double and I own a queen and he told me I was wrong I happen to have a tape measure and have a photo. Their idea of a queen is a 54” wide mattress (a double). I plan on reporting this to Days Inn...

"Rooms were clean, staff were polite."

"The staff were professional and friendly. Beds were comfy, room clean. The breakfast was basic, but good. I forgot my jacket in the room, called them, and they already had it put aside ready for pickup. Would stay again!"

"The hotel and rooms were clean. The bed was comfortable. Loved the swimming pool and hot tub. The swimming pool room was really nice and warm . had a tropical feel to it and the shower for the pool had nice hot water so you were comfortable showering before entering the pool. The breakfast was the only disappointment. The only hot food was waffles, no eggs or bacon/sausage. Maybe it was offseason... Don't know. Other than the breakfast our stay was great."

"Very comfortable, staff very polite and extremely accommodating. They extended our stay by a night for the same price after I missed it while booking. They made sure we do not have to move rooms. Thanks for a great stay!"

"Room was clean"

"No menus for ordering in food ,no phone book"

"I really appreciated that I could charge my electric car overnight (L1 charger) from the many electrical outlets along the parking area. "

"For $180 for a single night, I expected a much better experience and at minimum for the hotel's basic amenities to function properly. Unfortunately, several important features of the room were not working, which made the stay extremely disappointing and not worth the cost. The TV did not function, the air conditioning only blew warm air and made the room uncomfortable, and the room telephone was also unusable. On top of that, the ice machine was out of service as well. Paying this much for one...

"The neighbouring room left the bathroom fan on all night which was very loud in our room. And woke up the Sunday morning to the bed covered in spiders."

"The staff I met at check-in was friendly and helpful. The room was clean and the bed comfortable. I like having a room with the door to the outside, and my car parked directly in front of the room. Super easy place to have my dog, with lots of green space and an easy walk to a park. Great place if you just want a clean, comfortable, affordable place to stay. I didn't try their breakfast bar. "

"One of my favorite hotels"

"Wasn’t a fan of the pillows. Had to turn the AC to 62° to keep the room at room temperature. Other than that, not a bad hotel, but not my first choice. 3/5"

"Space was well maintained and clean."

"Hot tub was not running and was the main reason we picked this hotel. Ice machine not working for our stay. Dirty as well."

"Had kids running around and playing in the halls until almost midnight."

" Helpful framing desk staff"

"We stayed here during a dance competition weekend and were honestly so pleasantly surprised. The rooms were spotless, the breakfast was great with lots of different food options, and the pool was really nice. The entire stay exceeded our expectations and we would definitely stay here again if ever in Red Deer."

"Convenient location, clean, comfortable rooms, and helpful staff. Didn't use anything from their loaner program, but it's cool that they have things like blenders and small electrics you can borrow for the kitchenettes. The kids loved the pool. The adults preferred to hang in the lobby where it was quiet."

"When we arrived, we were hit with unexpected charges to our rooms. The gentleman was very nice about taking the extra money from us. We had purchased 3 rooms for the night and refunds were not an option so we were forced to pay these fees. The swimming pool was mediocre, there is visible damage to the ceiling in some areas, certainly felt like this place was not "resort" material. The hot tub was not working properly and while I do enjoy sitting in hot water, I would prefer my hot tubs to have...