Dear Mr. Carlos Adriano,Thank you so much for your feedback of our Starhotels Cristallo Palace.We are happy that everything was good for you, your comment is very important for us to improve our service and do always the best for our guests.Hoping to welcome you back very soon we take the opportunity to send you our Best Regards,

Dear Mr Vitor, Thank you very much for the fantastic feedback of Starhotels Cristallo Palace! We are happy to know that your stay was lovely. Hoping to welcome you for your next trip in Bergamo, i take the opportunity to send you our Best Regards, Front office agent

Gentile sig. Mauro,Grazie per la recensione in merito al vostro recente soggiorno al Starhotels Cristallo Palace.Abbiamo condiviso il suo commento con tutti i membri dello staff che hanno apprezzato il suo commento e a nome di tutto il Cristallo Palace la direzione e tutto lo staff, la ringraziamo di cuore. Contiamo di poter riaccogliervi al più presto!Cordiali Saluti,

Dear Harpriet,thank you for your nice feedback about our Starhotels Cristallo Palace. We really appreciate your comment as it helps us grow and better our service.In the hopes of having you again as our guest, we send ourBest Regards,

Dear Guest,Thank you very much for taking time to share with us your feedback! We hope to welcome you back in the near future and we take the opportunity to send you our best regards,

Dear julien, Thank you very much for leaving your comment after your stay at Starhotels Cristallo Palace. We are very glad o know you enyojrd your time here and we hope to see to welcome you back.Best Regards,

Dear Johanna,Thank you very much for taking time to share with us your feedback! We hope to welcome you back in the near future and we take the opportunity to send you our best regards,Front Office dept.

Cher Mr. Cristian,Merci pour votre revue et pour nous avons dédié un peu de votre temps précieux. Nous sommes très heureux que vous ayez apprécié votre séjour et nous espérons de vous accueillir à nouveau très bientôt.

Dear Mr. David Thank you very much for taking time to share with us your feedback! We hope to welcome you back in the near future and we take the opportunity to send you our best regards.

Dear Klara, Thank you for your positive feedback. We are looking forward to welcoming you back soon again in our Starhotels Cristallo Palace.Best Regards

Dear Francesco,Thank you so much for your review of Starhotels Cristallo Palace!We are happy that everything was up to your expectations.Hoping to welcome you back very soon we take the opportunity to send you our Best Regards,

Dear Leif,thank you for your feedback about our Starhotels Cristallo Palace! We're happy to know you enjoyed your stay with us. We hope to have you back soon in Bergamo. Best regards,

Thank you very much for your feedback, our property is constantly subject to soft refurbishment works, among them all rooms will be then subjected for a constant improvement. We really appreciate your kind word about our our attentive and helpful staff and we are very happy that you enjoyed your stay with us!Waiting to welcome you back in the near future.Sincerely,

Buongiorno Sig. Bruno,siamo spiacenti che le nostre camere non abbiano incontrato le Vostre aspettative e la informiamo che la camera assegnatale e' una delle piu' grandi dell'albergo. Siamo invece lieti che abbia apprezzato l'opportunita' di fare il check in anche a notte fonda e anche la pulizia e la location. Al suo prossimo soggiorno potremmo offrirle due camere comunicanti in modo da avere piu' spazio. Nell'attesa di riaverla nostro ospite, Le porgiamo cordiali saluti.La Direzione

Gentile Emiliano, Grazie mille per il feedback! Siamo felici di sapere che il soggiorno presso il nostro hotel è stato di vostro gradimento. Speriamo di accogliervi per il vostro prossimo viaggio a Bergamo, cogliamo l'occasione per inviarvi i nostri migliori saluti, Cordialmente,

Dear Mr. Thank you so much for your feedback of Starhotels Cristallo Palace!We are happy that everything was good for you.Hoping to welcome you back very soon we take the opportunity to send you our Best Regards,MarcoFront Desk

Dear Tomoya,Thank you for your positive feedback!We hope to see you again in our Starhotels Cristallo Palace very soon.Best regards,

Dear Mats, We would like to thank you for sharing your opinion on our Hotel, we are very pleased to know that you enjoyed your stay! Hoping to see you again soon, we send you our best regards.

Gentile Sig.ra Paola, La ringraziamo per la sua opinione, per noi è molto importante. Cordialmente,

Gentile Sig. Carmen,Grazie per l'ottimo punteggio assegnato a Starhotels Cristallo Palace!Speriamo di accoglierla presto per il suo prossimo soggiorno a Bergamo.Cordiali saluti,

Dear Mikio,Thank you for taking time to share your feedback. We hope to welcome you back to our hotel soon.

Dear AnetteThank you for your positive feedback. Your opinion is important for us and we are happy that you have enjoyed your stay. Hope to see you again in Bergamo.Best regards

Dear Guest,Thank you so much for your feedback of Starhotels Cristallo Palace!We are very sorry that your stay has not been to your expectations. We really appreciate your time dedicated to us and your motivation. The comments and suggestions of our guests are very important to us in order to offer a better experience.We remain at your disposal for any clarification.Sincerely,MarcoFront desk

DearIt was a pleasure to have you as our guest, we hope you enjoyed your stay and we really hope to see you again soon.Sincerely.Marco

Dear Jalal,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Mr. Thank you for taking the time to write this review, for us is important. We hope to see you again soon in Bergamo. Have a great dayBest regards,

Dear M Damian,We where very pleased to hear you had a wonderful stay, waiting to welcome you back againBest Regards

Dear Mr ,We were very pleased to hear you had a wonderful stay. We hope to get you back soon.Best Regards

Dear Mr. Gheorghe, thank you so much for the nice review of our Starhotels Cristallo Palace. We are glad that you enjoyed your stay and hope to welcome you back again.Best regards

We are happy that you had a pleasant stay. Thank you for your opinion that for us is important. We hope to see you again. Best regards.

Dear Carlos,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

Dear Mrs Patricia,Thank you so much for your feedback of Starhotels Cristallo Palace!We are happy that everything was good for you, your comment is very important for us to improve our service and do always the best for our guests.Hoping to welcome you back very soon we take the opportunity to send you our Best Regards,Front office Dept.

Dear Daniel,it seems we missed something and we are sorry. Hope to see you soon and offer you a stay at 10 stars.Best regardsFront Desk

Dear Christian, Thank you very much for the fantastic feedback of Starhotels Cristallo Palace! We are happy to know that your stay was lovely. Hoping to welcome you for your next trip in Bergamo, i take the opportunity to send you our Best Regards, Front desk

Dear Guest,Thank you so much for your feedback of Starhotels Cristallo Palace!We are happy that everything was good for you, your comment is very important for us to improve our service and do always the best for our guests.Hoping to welcome you back very soon we take the opportunity to send you our Best Regards,Front office Dept

Gentile Sara,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

Gentile M,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

Gentile Luigi,Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti.Cordiali saluti,

Monsieur Gregory,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel Cristallo Palace.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.

Dear Mr. Danyel, Thank you for your time and your positive review, is very important for us. We are making some improvements to our rooms and we hope that will be more confrontable the next time. We hope to welcome you again. Best regards

Dear Danyel,thank you for your feedback about our Starhotels Cristallo Palace. We are sorry you found the bathroom outdated, our property is constantly subject to soft refurbishmentworks, among them all rooms will be then subjected to a constant improvement.Hoping to welcome you back in the near future.Best regards,

Good evening Mr Zahid,first of all thank you for feedback and for time you spent in your review. We are glad you appreciate our location and we hope to see you soon.best regardsThe Mangment

Thank you very much for your nice review. We appreciate it so much.Hope to see you soon.Best regardsThe Managment

Buonasera Sig. Sergio Enea,La ringraziamo per il bel punteggio che ci ha voluto regalare. Lo apprezziamo molto.Speriamo di rivederLa presto a BergamoCordiali salutiLa Direzione

Buonasera Sig. Evaristo,grazie del bel punteggio che ci ha voluto donare. Speriamo di riaverla presto a BergamoCordiali salutiLa Direzione

Gentile Agostino, Innanzitutto vorremmo ringraziarla per averci dedicato del tempo prezioso a condividere la sua esperienza su sul suo soggiorno allo Starhotels Cristallo Palace. Che piacere per noi leggere il suo commento che riserva parole così gentili verso tutta la nostra struttura ma in particolare tutto il nostro staff. Il nostro impegno è costantemente teso a garantire un livello di servizio adeguato alle aspettative di tutti i graditi Ospiti e ci fa molto piacere che Lei abbia potuto apprezzare tutti i nostri servizi. Speriamo vivamente di poterla riavere presto come nostro Ospite a Bergamo. Cordiali saluti, Giulia Front Desk

Gentile Cristina, Grazie del tempo dedicato a condividere le sue impressioni! Lavoriamo intensamente per garantire la miglior esperienza possibile ai nostri ospiti, ma evidentemente questa volta le cose non sono andate per il verso giusto. Se ci darà la possibilità di riguadagnarci la sua fiducia, le garantisco che faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti dei nostri ospiti. Cordiali saluti, Marco Front desk dept.

Dear Guest, Thank you so much for your feedback of Starhotels Cristallo Palace! We are happy that everything was good for you, your comment is very important for us to improve our service and do always the best for our guests. Hoping to welcome you back very soon we take the opportunity to send you our Best Regards, Giulia Front office Dept.

Gentile Fabrizio, grazie per il bel punteggio al nostro Starhotels Cristallo Palace. Lavoriamo intensamente per garantire la miglior esperienza possibile ai nostri ospiti cercando sempre di offrire qualità e servizi all'altezza delle aspettative. Nella speranza di poterla ospitare nuovamente per il suo prossimo soggiorno presso a Bergamo cogliamo l'occasione per inviarle i nostri più cordiali saluti da Bergamo, "La Città dei Mille"! Marco Front desk dept.

Dear Guest, Thank you for your positive feedback! We hope to see you in Starhotels Cristallo Palace very soon. Best regards, Giulia Front office dept.